I staff was very friendly and helpful.
Hotel didn’t have enough staffing. I don’t like the fact that people just put their trash outside the room and it has to be picked up. Complained to staf about leak I had in bathroom and it never got fixed. Room also was not cleaned when I asked them to do so. Nice property and all, I just think staffing is an issue overall. They need more help.
Kid-friendly property. Great breakfast.
Stayed one night with family (2 adults, 2 children). Large, clean rooms. Very fancy hotel. Excellent complimentary breakfast. Friendly management. Nice surrounding area (Hamilton Place).
This place has gone down hill over the last few years. I have stayed here over the last 5 years and this will be my last stay. Paint is peeling on the walls, rust on the plumbing in bathrooms, mediocre wait staff at breakfast , breakfast is still NOT self serve and long lines, hot tube is broken. Half a roll of toilet paper and not extra in the room and trash bags in the rooms. Frankly it’s obvious the Owners are not interested in investing more money in this property and seeking to cut corners to reduce cost. It will probably lose its flag soon. I stay at other Embassy locations owned by different owners and they are excellent. This place needs to be priced per night in line with what you are getting. Getting charged hundreds a night for. Dump like this is crazy….Do better!!!
Everything was amazing
Accessible
Very nice accommodations, helpful staff, very pleasant experience!
Exceedingly ftriendly staff. Beautiful hotel.
Clean and comfortable
Description says "Free wired internet" But wired Internet is not available - only wifi
Wonderful location, lots of shopping and eating nearby, very clean, we enjoyed our stay, will stay again
We stayed for Valentine's day, was able to get a last minute room while traveling. Our room wasn't quite ready, it took about 10 mins for housekeeping to finish. As a courtesy, they gave us a $25 gift card to Ruth Chris's steakhouse which is attached. We had assumed they'd be too busy with the holiday and we would order takeout and go back to the room,but luckily they had cancellations and we were able to get a table for a lovely dinner. The hotel offed a free cocktail hour with snacks which we both enjoyed before dinner. It was a nice way to relax after driving so many hours in less than ideal weather. The room was clean. There were multiple stations to offer Lysol wipes around the facility. The room we stayed had a sticker that sealed the door to ensure it had been cleaned and you were a new entry. Breakfast was complimentary and a nice, warm meal. Highly recommend and would stay again.
Located in Twin Brook, Embassy Suites Chattanooga / Hamilton Place is 1.2 mi (1.9 km) from Hamilton Place Mall and within a 10-minute drive of other popular attractions like Tennessee Valley Railroad Museum. This 3.5-star hotel has 203 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include MP3 docks, sofa beds, and refrigerators.
At Embassy Suites Chattanooga / Hamilton Place, guests enjoy an indoor pool, a 24-hour gym, and a rooftop terrace. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
I staff was very friendly and helpful.
Hotel didn’t have enough staffing. I don’t like the fact that people just put their trash outside the room and it has to be picked up. Complained to staf about leak I had in bathroom and it never got fixed. Room also was not cleaned when I asked them to do so. Nice property and all, I just think staffing is an issue overall. They need more help.
Hi Kevin, we appreciate your taking time to review your stay with us. I am very sorry you had issues with the guest room and overall stay. It is our hope you will give us the opportunity to do better and stay with us again the next time you are in Chattanooga.
Kid-friendly property. Great breakfast.
Hello Megan, thank you so much for taking the time to review your recent visit with us. We are delighted you enjoyed your time here and hope we will see you again very soon.
Stayed one night with family (2 adults, 2 children). Large, clean rooms. Very fancy hotel. Excellent complimentary breakfast. Friendly management. Nice surrounding area (Hamilton Place).
Hi Kevin, thank you so much for taking time to review your stay with us. We are very happy you chose our hotel for your lodging needs and hope to see you again in the near future.
This place has gone down hill over the last few years. I have stayed here over the last 5 years and this will be my last stay. Paint is peeling on the walls, rust on the plumbing in bathrooms, mediocre wait staff at breakfast , breakfast is still NOT self serve and long lines, hot tube is broken. Half a roll of toilet paper and not extra in the room and trash bags in the rooms. Frankly it’s obvious the Owners are not interested in investing more money in this property and seeking to cut corners to reduce cost. It will probably lose its flag soon. I stay at other Embassy locations owned by different owners and they are excellent. This place needs to be priced per night in line with what you are getting. Getting charged hundreds a night for. Dump like this is crazy….Do better!!!
Hi David, we appreciate your taking time to provide this review. I apologize your stay was not satisfactory and hope you will give us the opportunity to serve you better the next time you are in Chattanooga.
Everything was amazing
Hi Nicholas, thank you so much for taking time to review your stay with us. We hope you will visit us again the next time you are in Chattanooga.
Accessible
Hello Russell, we appreciate your taking time to review your recent stay with us while visiting Chattanooga. We hope you will visit us again the next time you are in our area.
Hi Jamarra, thank you so much for reviewing your stay with us. We hope to see you again very soon.