Always clean. Easy access to everything around Hamilton Place.
Great location
Was excited to stay here…looked clean and was close to a lot of restaurants. Rooms are well appointed. Found some disgusting BUGS in the carpet at 10 pm. I don’t know if they were bed bug larve or lice (NOT the ladybugs that they have signs about, we found 8 of those on the walls). Was too late to find another hotel and with all the tournaments going on those close by were all sold out. Told front desk about it that night and showed the pictures and video. Brought it up again at check out, showed the clerk at check out as well. While disgusted all she did was apologize and assure me the manager would call. Never heard back from anyone. If we could add the pics/video here we would, may try google. Definitely would NOT recommend.
Very clean and lots to do in the area!!
Joe quite friendly and helpful. Roaches in too small a room for the price. Elevator creaked and creaked up and down. Pool was ice cold middle of summer. Heat broken. Two day stay no room service. Not informed of lack of service. Came in from a hard day had to beg for towels at 10 PM at night.
Desk staff was friendly but cleaning department dropped the ball. Trash in the fridge and a dirty diaper in the trash bin.
Located in Twin Brook within a 5-minute walk of Hamilton Place Mall, Aloft Chattanooga Hamilton Place is within a few miles (5 km) of Concord Golf Club. This 135-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a to-go breakfast is served each morning for a fee.
All 135 rooms provide microwaves, coffee makers, and free bottled water. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other standard amenities include phones, ironing boards, and desks.
At Aloft Chattanooga Hamilton Place, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include express check-in, laundry facilities, and a gift shop.
Always clean. Easy access to everything around Hamilton Place.
Great location
Was excited to stay here…looked clean and was close to a lot of restaurants. Rooms are well appointed. Found some disgusting BUGS in the carpet at 10 pm. I don’t know if they were bed bug larve or lice (NOT the ladybugs that they have signs about, we found 8 of those on the walls). Was too late to find another hotel and with all the tournaments going on those close by were all sold out. Told front desk about it that night and showed the pictures and video. Brought it up again at check out, showed the clerk at check out as well. While disgusted all she did was apologize and assure me the manager would call. Never heard back from anyone. If we could add the pics/video here we would, may try google. Definitely would NOT recommend.
Very clean and lots to do in the area!!
Joe quite friendly and helpful. Roaches in too small a room for the price. Elevator creaked and creaked up and down. Pool was ice cold middle of summer. Heat broken. Two day stay no room service. Not informed of lack of service. Came in from a hard day had to beg for towels at 10 PM at night.
Desk staff was friendly but cleaning department dropped the ball. Trash in the fridge and a dirty diaper in the trash bin.
I apologize that we missed those items, no excuse besides we did "drop the ball" I will let the desk staff know about your positive comments for them. Thank you for taking the time to rate our hotel and the candid remarks.
I am apologize that you were told the heater was not working. We did turn up the heater. Elevator is also being worked on. It appears that the walls in the cab of the middle elevator were rubbing against each other causing the noise. The desk staff should had explained about our staff not going into occupied rooms to provide service, for that I am sincerely sorry.