Holiday Inn Express & Suites Chatham South by IHG

2.5 star property
Hotel in Chatham-Kent with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

Exterior
Free daily buffet breakfast
Exterior
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2
  • Place, Chatham-Kent John D. Bradley Convention Centre
    ‪1 min walk‬
  • Place, St. Clair College Capitol Theatre
    ‪6 min drive‬
  • Place, Rondeau Provincial Park
    ‪35 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Chatham-Kent

Holiday Inn Express & Suites Chatham South by IHG places you next to Chatham-Kent John D. Bradley Convention Centre and within 2 miles (3 km) of St. Clair College Capitol Theatre. This 117-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Chatham-Kent John D. Bradley Convention Centre - 1 min walk - 0.0 miles
  • St. Clair College Capitol Theatre - 6 min drive - 1.6 miles
  • RM Classic Car Exhibit - 11 min drive - 8.2 miles
  • Uncle Tom's Cabin - 27 min drive - 23.8 miles
  • Rondeau Provincial Park - 35 min drive - 30.3 miles

Getting around

  • Windsor, ON (YQG) - 51 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Casa Bella Restaurant - ‬2 min drive
  • ‪Tim Hortons - ‬2 min drive

About this property

Holiday Inn Express & Suites Chatham South by IHG

Hotel in Chatham-Kent with free breakfast and a 24-hour front desk
Guests of Holiday Inn Express & Suites Chatham South by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a microwave in a common area, a computer station, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from March 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 60 per pet, per stay
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chatham South
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Holiday Inn Express
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Holiday Inn Express & Suites Chatham South by IHG Chatham-Kent

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Chatham South by IHG?

Holiday Inn Express & Suites Chatham South by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Holiday Inn Express & Suites Chatham South by IHG?

This hotel is located in Chatham-Kent, close to St. Clair College Capitol Theatre, Chatham-Kent Museum, and Kingston Park. You'll also find Thames Art Gallery and Velocity HD Golf within a short drive.

Is parking available on site at Holiday Inn Express & Suites Chatham South by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Chatham South by IHG feature a casino?

No, Holiday Inn Express & Suites Chatham South by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Chatham South by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at Holiday Inn Express & Suites Chatham South by IHG?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Are there hot tubs at Holiday Inn Express & Suites Chatham South by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express & Suites Chatham South by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Chatham South by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Chatham South by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Chatham South by IHG for a fee of CAD 60 per pet, per stay.

Are there connecting rooms at Holiday Inn Express & Suites Chatham South by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Express & Suites Chatham South by IHG?

No, at Holiday Inn Express & Suites Chatham South by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites Chatham South by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

4/10 Poor

Princepreet

Stayed 1 night in Aug 2025

6/10 Okay

Denyse

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

JAMES

Liked: Staff & service
THE BREAKFASTS ARE REALLY GREAT. THE HOSPITALITY WAS VERY GOOD. RIGHT NOW THE HOTEL IS UNDER CONSTRUCTION, SO THE ROOMS NEED UP DATING. THEY ARE DRAB AND WOULD LIKE TO SEE WHAT IT WILL LOOK LIKE WHEN IT IS FINISHED WE WERE HAPPY TO HAVE A ROOM WITH ROLLIN SHOWER, ONLY THE WATER FLOODED ALL OVER THE BATHROOM FLOOR WHICH NEEDED A DEEPER SLANT TOWARDS THE SHOWER DRAIN. ALSO THE WATER DID NOT GET HOT ENOUGH. FURNISHINGS NEED CLEANING. WE HAVE ALWAYS HAPPY WITH THE HOLIDAY INN EXPRESS HOTELS, BUT THIS TIME WE WERE DISAPPOINTED. JIM AND LYNDA RUDY
Stayed 2 nights in Aug 2025

8/10 Good

Misheck

Under renovations
Stayed 1 night in Aug 2025

10/10 Excellent

EDWARD

Stayed 1 night in Aug 2025

10/10 Excellent

shayne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff at the property were awesome. Friendly and helpful. The property is under renovation and once completed it should be awesome. Right now it is difficult to rate the room given it is in need of renovation. It had a rundown appearance but to be expected in advance of its renovation. Common areas such as front desk area and restaurant area looked great.
Stayed 3 nights in Aug 2025

4/10 Poor

HAROLD

Disliked: Property conditions & facilities
Staff was friendly and accommodating, but too many little issues made this stay unpleasant. (not our first visit to this location). 1. We booked here because of the pool, only to discover that it was closed due to renovation - try telling that to a 4-yr old whose heart was set on going for a swim. Staff very pleasantly shrugged shoulders and blamed the booking partners who were supposed to be responsible for letting us know - never happened. Staff directed us to a nearby splash pad where they were sending everyone - that was closed for maintenance. Double-Whammy. 2. The bathroom door did not close/lock properly - again not a huge deal, but awkward with a 4 yr old. 3. The room door would not open properly - key was recognized but needed several tries to unlatch. 4. USB ports: Only 3 were available in the room, 2 of which were dead. So, 1 port was left for us to charge 2 phones, a tablet, a watch, and hearing aids. Staff did offer to send a maintenance person around, but it was already bed time. 5. Having stayed at other Holiday Inns, was expecting a small security deposit ($50 at previous HI), but this place charges $200 for deposit which was supposed to be be refunded. 4 days later it has not be returned. We shall not be returning to this location unless some major changes made.
Stayed 1 night in Aug 2025

6/10 Okay

Balazs

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities
Free breakfast was nice. We have an EV and a charger was a short walk away. Air conditioning was very welcome during the summer heatwave.
Barnstormers game was a great time.
Stayed 2 nights in Aug 2025

2/10 Terrible

James, Collingwood

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very rude. Huge language barrier. Made it considerably frustrating to check in
Stayed 1 night in May 2025

6/10 Okay

Robert, Kitchener

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced for very average accommodation in the middle of a renovation. Friendly staff, nice bed and impressive bathroom.
Stayed 1 night in Jul 2025

6/10 Okay

Matt

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom was very dirty! Shower floor covered in black marks. Shower looked liked it wasn’t cleaned in weeks. Towels had hair stuck in the them.
Stayed 1 night in Aug 2025

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
Basic. In renovation. So expect some of that
Stayed 3 nights in Aug 2025

6/10 Okay

Aleathea

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

David

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Casino next door had great dining options. Front desk were all great, thank you Keira!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 1 night in Aug 2025

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Great breakfast in the morning. Room was very clean.
Stayed 1 night in Aug 2025

8/10 Good

Ronald

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

joyce

Liked: Cleanliness, staff & service
The
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Room was very out dated for today’s technology Also did not get and coffee or tea as I did at other hotels
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025