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Econo Lodge And Suites Lake

1.5 out of 5.0

Recent guest reviews

Stayed one night due to our normal hotel we use in the area was full. Price was cheap and wasn't expecting much. The rooms was nice and clean and recently remolded. Staff was friendy at the front desk. Breakfast in the morning wasn't much just some cereal and toast. Bed was a little lumpy. But we would stay again. No real complaints with this hotel.

Well, we had hopes that it would be clean- at least! Not terrible but hairs on the bed linens, hairs in the shower/tub. One tissue in the box. There was a coffee maker but no coffee! All the furniture was grimy and hadn't been cleaned or wiped down in a long time. Lots of dust behind the nightstand between the two beds. Linens didn't smell fresh at all. The dust on the air return was thick. The fridge made a constant noise but we had ear plugs. The A/C did work well but noisy. Then in the morning, we had thought that the breakfast was ending at 9:30 but no, 9 am. And I got there at 9:04 am. The clerk said it was all put up, but would give me a bagel and I could get coffee. But it was too much of a fuss and I declined the coffee when I saw that the only creamer was powdered! Not happy about this place and it wasn't the cheapest with $16 bucks in taxes!

we have been going down to Charlotte Motor Speedway for about 8 years now and having found this hotel a few years ago, it was perfect back then. this past trip over this past weekend, we had the worst experience ever here!! we asked for our normal room that we always try to get just with the ease of my wheelchair - that was fine, no problem. we walked into the "non-smoking" room and it smelled like someone smoked 5 packs of cigarettes in there. when we turned on the vent, it smelled worst. the bathroom smelled like sewer and cigarettes. now, i have asthma and yes, my mom does smoke but she goes outside all the time and she even noticed how bad it was in the room. the lady at the front desk when my mom went to checkout and she mentioned it to her all she said was "well you smoke don't you??!" and my mom said "that's not the point when my daughter is the one that has trouble with it." we felt disrespected and felt like as returning patrons to this hotel that it was very rude and ignorant to treat guests that travel 7 hours from home like that. the hotel looks remodeled compared to years past but it seems like clients are ruining it for the hotel and the hotel doesn't care. we asked for fresh towels and the laundry lady couldn't understand english even with the simple fact of asking for towels. furthermore, this hotel has lost our business and we will not be returning for years to come in the future!! great location but horrible experience!!

The motel was reasonably priced, quiet and clean. Night staff was less than welcoming but morning staff was a delight. We expected that our room - facing the front and right next to the lobby would be loud. Turned out we heard nothing from the parking lot or lobby. Continental breakfast was good but very limited - bread products, 2 cereals but no yogurt or fruit options beyond orange juice. Biggest complaint - with today's technology - is a lack of electrical outlets in the room. There was no outlet anywhere near the work desk to recharge electronics. Good thing that I pack a 12 foot extention cord with my toiletries.

Dirty room, obviously not cleaned. We found a glass crack pipe on the floor (behind chair), a small plastic bag with white residue and a black sunglasses case. There was also a bag over the smoke detector. I told the girl at the front desk & she said she would look into it. I highly doubt it by her reaction. There were cigarette holes in the bedspread and holes in the blanket.

At check-in front desk must of had a bad day. She was very rude. Get to the room hole in one of the comforters, carpet need replacing, and the shower need cleaning. Booked a roll away bed had to go get it. Blanket on it had holes. THE POOL WAS THE ONLY NICE THING. Late that night the AC unit froze up and was cutting on and off every 20 mins.The phone would ring the front desk. Went down next morning to get coffee and muffins at 9:05. Got coffee and was told we closed breakfast at 9. Went ahead grabbed 3 muffins and was told by the clerk that they had 2 signs that said breakfast closed at 9. I thank her then told her I was a customer not one of her kids. Went to check out at 10:45 and the same clerk was the one to check me out. Lady in front of me said she was being double billed, she went out to get her mother. I guess I made the clerk mad early at breakfast when I was checking out I had to ask myself how was my stay, and I answered I could not wait to do the review. Boy! Did I get a look. Then she was having me to sign for room charges which the room was prepaid. She said it is billing to my Visa. I let her know it was prepaid that I would refuse charges if they tried to bill me again. Then the lady's mom come up to the counter. I went outside and spoke to her daughter. She said that they were trying to bill her double. Asked her to call Choice and let them know that I was. I drove around to let another room that was with us what was going on. Later on that morning at the tournament I found out that he had the same problems checking out. Grant the next time I'm in the area I will stay some where else.

Except for two employees at this location the service was absolutely terrible. Housekeeping Blatantly ignored Do not disturb signs on the door no less than 5 times during my two week stay. Complained to front desk and housekeeping tried to say they only knocked on the door. Even after complaining the very next day Housekeeping still entered the room with the DND sign on the door yet again. Took almost 30 minutes to check in at 2 A.m. because of the reservation teams mistake. Tried to make me pay for two rooms because of this mistake. The person in the room next to mine was consistently loud both with the tv and and yelling constantly. Unfortunately the two good employees were not enough to make up for the rest of the stay. Unfortunately while I do love the choice chain of hotels I do not recommend anyone to stay at this hotel. The service and experience was one of the worst of my life.

It had clean and comfortable rooms nothing fancy. The price was great. Just stayed the one night on our way for our epic road to the New England states. If in the area again would definitely stay there. It was on highway 77 and close to good places to eat.

Decided to go antiquing in Mooresville and get a room and go to ZMAX Dragstrip the next day. Rooms all booked found this place. Told it was last room. Looked clean, but our no smoking room reeked of weed. The TV didn't work. Called front desk and she gave us another room much better!

I am surprised that this rat trap has not been kicked out of the Choice hotel chain. It is an embarrassment. It is extreme!y filthy, outdated, dangerous, and smelly. It had an old tube television that was from the nineties which most of the cable channels were snowy. The bath stunk. The garbage was not collected daily. The breakfast did not include individually wrapped items and since the place was so dirty, we did not dare eat anything. The staff was extremely friendly though. I expect this place has its share of homeless drug users. There were many people living here indefinitely. Unfortunately this hotel is run by immigrants and immigrants don't have the best reputation for running a clean, updated hotel.

20740 Torrence Chapel Rd Cornelius NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Econo Lodge And Suites Lake places you within a leisurely stroll of Raceworld USA and Lake Norman Visitors Center. This 90-room motel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. In central Cornelius, the motel is also close to Davidson College and Jetton Park.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

The 90 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also available.


Property features

An outdoor pool and free WiFi in public areas are features at Econo Lodge And Suites Lake. You'll find RV, bus, and truck parking. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

26% of guests recommend this hotel

Total of 61 reviews