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Madame Hortense Hotel

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Photo gallery for Madame Hortense Hotel

A building entrance with a sign reading "Madame Hortense."
Property video
A restaurant interior with wooden beams, a central fan, and tables with chairs.
A luxurious bedroom with a large bed, a chandelier, and a black armchair.
A modern bathroom with a marble backsplash, a white vanity, and a hanging light fixture.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
37 Gavaladon, Chania, Crete, 731 32
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Chania Lighthouse
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and a frosted glass door with a decorative design.

Junior Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A bedroom with a large bed, a tufted headboard, a blue armchair, a small table with a lamp, and a chandelier.

Comfort Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

A bedroom with a large bed, a vanity with a mirror, and a chandelier.

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

A bedroom with a large bed, a chandelier, and a wall with floral artwork.

Design Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

A luxurious bedroom with a large bed, a vanity with a mirror, and a chandelier.

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Chania

Located in Old Town Chania within a 5-minute walk of Old Venetian Harbor, Madame Hortense Hotel is within a mile (2 km) of other popular attractions like Nea Chora Beach. This 5-room, 3-star hotel has in-room conveniences like minibars, espresso makers, and flat-screen TVs.

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Cathedral of the Presentation of the Virgin Mary - 2 min walk - 0.1 miles
  • Maritime Museum of Crete - 5 min walk - 0.3 miles
  • Chania Lighthouse - 7 min walk - 0.4 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 26 min drive

Restaurants

  • ‪Εμπριμέ - ‬1 min walk
  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Θρουμπι - ‬1 min walk
  • ‪Melodica - ‬1 min walk
  • ‪Το Στενό - ‬3 min walk

About this property

Madame Hortense Hotel

Guests of Madame Hortense Hotel have access to free WiFi in public areas. Front-desk staff can assist with concierge services and luggage storage.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and bathrobes. Minibars, espresso makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 10 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 1365542

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madame Hortense

Madame Hortense Hotel Chania

Madame Hortense Boutique Hotel Hotel

Madame Hortense Boutique Hotel Chania

Madame Hortense Boutique Hotel Hotel Chania

Frequently asked questions

What can I see within easy reach of Madame Hortense Hotel?

This hotel is situated in Old Town Chania within a short 4-minute walk of Old Venetian Harbor and also 16 minutes on foot from Nea Chora Beach. You'll also find Golden Beach and Port of Souda within a short drive.

How much does it cost to stay at Madame Hortense Hotel?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Madame Hortense Hotel on Oct 17, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Madame Hortense Hotel feature a casino at the property?

No, Madame Hortense Hotel doesn't have a casino.

Will I find an indoor pool at Madame Hortense Hotel?

No, there is no indoor pool at this hotel.

Does Madame Hortense Hotel feature a restaurant that includes a breakfast menu?

Madame Hortense Hotel offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Madame Hortense Hotel allow pets to stay for free?

No, pets aren't allowed at Madame Hortense Hotel.

How far is the airport from Madame Hortense Hotel?

The closest major airport to Madame Hortense Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 9.2 mi away (26 minutes by car).

Madame Hortense Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det bästa ”alltime”

Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne. Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.
Stayed 8 nights in Jul 2025