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Elia Palazzo Hotel

4.0 star property
VIP Access

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Photo gallery for Elia Palazzo Hotel

Superior Room, Balcony | Balcony view
Superior Room, Balcony | In-room safe, desk, soundproofing, iron/ironing board
Breakfast area
Property entrance
Standard Room | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Theotokopoulou 54, Chania, 73131
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Maritime Museum of Crete
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪9 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Room, Hot Tub, Ground Floor

Classic Room, Hot Tub, Ground Floor | In-room safe, desk, soundproofing, iron/ironing board

Classic Room, Hot Tub, Ground Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Balcony

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Chania

Located in Old Town Chania, Elia Palazzo Hotel is adjacent to Old Venetian Harbor and within a 15-minute walk of popular sights like Nea Chora Beach. Each of the 10 rooms at this 4-star hotel includes a refrigerator, a coffee maker, and a flat-screen TV.

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.1 miles
  • Maritime Museum of Crete - 2 min walk - 0.1 miles
  • Chania Lighthouse - 2 min walk - 0.1 miles
  • Chania Central Market - 9 min walk - 0.5 miles
  • Agora - 9 min walk - 0.5 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 35 min drive

Restaurants

  • ‪Galileo Cafe - ‬3 min walk
  • ‪Άρωμα - ‬5 min walk
  • ‪Remezzo - ‬4 min walk
  • ‪Ταμάμ (Tamam) - ‬3 min walk
  • ‪La bodega - ‬1 min walk

About this property

Elia Palazzo Hotel

Elia Palazzo Hotel features free WiFi in public areas, a terrace, and laundry facilities. There's free offsite parking, and an airport shuttle (available 24 hours) for EUR 25 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Refrigerators, coffee makers, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Helicopter/airplane tours

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 25 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Elia Palazzo Hotel Chania
Elia Palazzo Chania
Elia Palazzo
Elia Palazzo Hotel Hotel
Elia Palazzo Hotel Chania
Elia Palazzo Hotel Hotel Chania

Frequently asked questions

Is a free cancellation option available at Elia Palazzo Hotel?

Elia Palazzo Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Elia Palazzo Hotel?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Elia Palazzo Hotel on Apr 3, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Elia Palazzo Hotel?

This hotel is situated in Old Town Chania within a short 1-minute walk of Old Venetian Harbor and also 12 minutes on foot from Nea Chora Beach. You'll also find Golden Beach and Kalamaki Beach within a short drive.

Will I be able to park at Elia Palazzo Hotel?

No, there isn't parking at the hotel but you'll find free parking.

Does Elia Palazzo Hotel feature a casino at the property?

No, Elia Palazzo Hotel doesn't have a casino.

Will I find an indoor pool at Elia Palazzo Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Elia Palazzo Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes and slippers as well as concierge services.

Are there hot tubs at Elia Palazzo Hotel?

No, this hotel doesn't have a spa tub.

Does Elia Palazzo Hotel have a restaurant with a breakfast menu?

No, Elia Palazzo Hotel doesn't have a restaurant that serves breakfast.

Will Elia Palazzo Hotel allow pets to stay for free?

No, pets aren't allowed at Elia Palazzo Hotel.

Are there connecting rooms at Elia Palazzo Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Elia Palazzo Hotel?

The closest major airport to Elia Palazzo Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 10 mi away (35 minutes by car).

Can I book a room with a balcony at Elia Palazzo Hotel?

Yes, some guestrooms at Elia Palazzo Hotel offer a balcony and may feature city views.

Elia Palazzo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 116 reviews
Rating 8 - Good. 31 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding staff, great location, clean modern rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel with lovely staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless room with balcony. We arrived earlier than expected and the room was already prepared for us. Great breakfast, hot and cold food with plenty of choice. Hotel is very well located for exploring Chania and would use again
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location, very friendly staff, room was very clean and spacious with a balcony. Would stay here again when visiting Chania.
Stayed 4 nights in Oct 2025

6/10 Okay

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is located in an excellent location No elevator and we needed to walk up two flights of stairs that were steep. Standard room category are rooms with windows facing back alleys No view!! Rooms with balconies are much nicer but non available for an up grade. Very basic breakfast Bread was fresh and delicious. Rooms were clean
Front of the hotel. I wish there were bistro tables for guests in the front Most hotels in old town chania had them.
Stayed 2 nights in Oct 2025

8/10 Good

Scott, Fiskdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the breakfast, staff very helpful. Spent time on the small balcony overlooking pedestrian street. Bed was very comfortable too.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night. They let us store our luggage when we arrived early in the morning. The location is stellar, in the old town. But there was no parking, so we parked 15 minutes away and had to walk in with our luggage. Our room was large and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Mena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Experience, staff super friendly and helpful. Although property is hundreds of years in or but the Rooftops rooms were all upgraded and clean. Location is the best if you like to experience living in the old town experience. 👍👍
Stayed 5 nights in Aug 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities
The women running the property were lovely, especially Maria, the breakfast Chef. Each day she surprised us with delicious tasty Greek treats! Absolutely amazing. The property was clean and comfortable. No fault of management, there is some noise at night from the adjacent restaurants. A sleep app can drown it out though! The women were all great here and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 9 nights in May 2025

10/10 Excellent

Damon Leroy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location so convenient for walking and dining. Staff all extremely polite and friendly. Rooms spotlessly clean and breakfast very good. Our only criticism is the lack of a lift which meant my 80 year old husband having to carry heavy cases up 2 flights of stairs as we had a late arrival and no staff on duty.
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on a great street! Just outside of the main harbour and only took 3 minutes to get there, great breakfast, lunch, and dinner spots all around! Would definitely stay here again.
Stayed 5 nights in Apr 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to waterfront. Nice hotel but a little dated. Reception was very helpful and breakfast was excellent. Close to beach.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property close to old port restaurants and shopping
Stayed 2 nights in Apr 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Well-situated hotel for old town Chania that is close to the lighthouse, shops and dining. No elevator, but bellman will assist during regular hours. (3 story hotel). Small bathroom. Fantastic service, we left both days before breakfast hours and hotel packed it for us the night before.
Stayed 2 nights in Sep 2024

8/10 Good

Davide

Traveled with partner
Liked: Cleanliness, staff & service
The staff is very friendly and helpful. It's a small hotel and it needs some renovations. The room isn’t soundproof at all; I could hear the neighbors all the time.
Stayed 5 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic hotel and staff. Parking is close by. Great location to Venetian port and in the old town. Would have loved to have stayed longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time in Chania

Nice cute boutique hotel with very good breakfast in the old town.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the old town with a friendly helpful staff and wonderful breakfast. Was a wonderful location from which to explore Chania.
Stayed 2 nights in Apr 2024

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Very nice and welcoming staff. The roof deck photos are misleading because it looks like it is a lounge area that serves meals or drinks, but there’s no furniture up there and they do not serve up there.

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room and amenities are exactly as advertised. Breakfast was excellent!!! We enjoyed our stay.
Stayed 1 night in Oct 2023

8/10 Good

Sarah Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Breakfast was wonderful. The lady at the front desk was phenomenal. We were staying with friends in Old Town Chania for a week and there are no cars within the city. She outlined a map and it was quite a walk with our suitcases but we never got lost. Great customer service. Tell her Thankyou.
Stayed 1 night in Aug 2023