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SO/ Sofitel Hua Hin

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for SO/ Sofitel Hua Hin

1 bedroom, premium bedding, free minibar items, in-room safe
1 bedroom, premium bedding, free minibar items, in-room safe
Meeting facility
Signature, 1 King Bed, Pool Access (So lofty) | 1 bedroom, premium bedding, free minibar items, in-room safe
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • On private beach
  • Parking included
  • Spa

Explore the area

Map
115 Moo 7, Tambol Bangkao, Cha-am, Phetchaburi, 76120
  • Cha Am Hospital
    ‪5 min drive‬
  • Cha-am Beach
    ‪9 min drive‬
  • Swiss Sheep Farm
    ‪12 min drive‬
  • Hua Hin (HHQ-Hua Hin Intl.)
    ‪30 min drive‬

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Room options

View all photos for Twin Room, 2 Twin Beds, Garden View (So Comfy)

Twin Room, 2 Twin Beds, Garden View (So Comfy) | 1 bedroom, premium bedding, free minibar items, in-room safe

Twin Room, 2 Twin Beds, Garden View (So Comfy)

  • 646 sq ft
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View (So Comfy)

Room, 1 King Bed, Garden View (So Comfy) | 1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Garden View (So Comfy)

  • 646 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Garden View (So Family)

Family Room, Multiple Beds, Garden View (So Family) | 1 bedroom, premium bedding, free minibar items, in-room safe

Family Room, Multiple Beds, Garden View (So Family)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Suite, Multiple Beds, Pool View

Family Suite, Multiple Beds, Pool View | 1 bedroom, premium bedding, free minibar items, in-room safe

Family Suite, Multiple Beds, Pool View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Garden View (SO Family Kids House)

Family Room, Multiple Beds, Garden View (SO Family Kids House) | 1 bedroom, premium bedding, free minibar items, in-room safe

Family Room, Multiple Beds, Garden View (SO Family Kids House)

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Signature Studio, 1 King Bed, Pool View (So Studio)

1 bedroom, premium bedding, free minibar items, in-room safe

Signature Studio, 1 King Bed, Pool View (So Studio)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Studio, 2 Twin Beds, Pool View (So Studio)

View from room

Signature Studio, 2 Twin Beds, Pool View (So Studio)

  • 646 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

1 bedroom, premium bedding, free minibar items, in-room safe

Villa, 2 Bedrooms, Private Pool (SO POOL VILLA)

  • 2605 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access)

Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access) | 1 bedroom, premium bedding, free minibar items, in-room safe

Signature Room, 1 King Bed, Pool Access (SO Comfy Pool Access)

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design) | 1 bedroom, premium bedding, free minibar items, in-room safe

Villa, 1 Bedroom, Private Pool (So Pool Villa, So Nature Design)

  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature, 1 King Bed, Pool Access (So lofty)

Signature, 1 King Bed, Pool Access (So lofty) | 1 bedroom, premium bedding, free minibar items, in-room safe

Signature, 1 King Bed, Pool Access (So lofty)

  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront, Private Pool

Villa, 2 Bedrooms, Beachfront, Private Pool | 1 bedroom, premium bedding, free minibar items, in-room safe

Villa, 2 Bedrooms, Beachfront, Private Pool

  • 2600 sq ft
  • Beach view
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Cha-am

SO/ Sofitel Hua Hin places you 19.5 mi (31.4 km) from Hua Hin Night Market and 19.8 mi (31.8 km) from Hua Hin Beach. This 109-room, 5-star resort has 4 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Cha-amOpens in a new window

What's nearby

  • Cha Am Hospital - 5 min drive - 2.9 miles
  • Cha-am Beach - 9 min drive - 4.5 miles
  • Swiss Sheep Farm - 12 min drive - 6.4 miles
  • Premium Outlet Cha-am - 14 min drive - 7.2 miles
  • Cha-Am Beach South - 17 min drive - 9.8 miles

Getting around

  • Cha-am Station - 8 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 178 min drive

Restaurants

  • ‪สะพานปูชัก ปากน้ำชะอำ - ‬6 min drive
  • ‪ครัวเม็ดทราย - ‬7 min drive
  • ‪I love sweet food and bakery - ‬8 min drive
  • ‪ครัวป้าเฉลียว - ‬8 min drive
  • ‪วิวทะเล ซีฟู๊ด - ‬4 min drive

About this property

SO/ Sofitel Hua Hin

Luxury resort on the beach, with 4 outdoor pools
SO/ Sofitel Hua Hin features a private beach, a full-service spa, and 4 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 3500 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a steam room.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Balconies or patios, refrigerators, and free minibar items are also available. Housekeeping is available on request.
A private beach, an outdoor tennis court, and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SoSPA has 5 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi, Thai

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9.2 out of 10, Wonderful, 463 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 680 for adults and THB 340 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Beach Society
  • HI-SO
  • SO Sundae
  • White Oven

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Spelunking
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property hosts a beach party on the first Saturday of each month from 5 PM to midnight. Guests should expect a high level of noise from the beach.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for THB 1500 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 680 for adults and THB 340 for children
  • Airport shuttle fee: THB 3500 per vehicle (one-way)
  • Airport shuttle fee per child: THB 3500 (one-way), (up to 18 years old)
  • Pet fee: THB 1500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

de la Paix Cha Am Beach Hua Hin
Hotel De La Paix Hua Hin Managed by Accor
Hotel Paix Beach Hua Hin
Paix Beach Hua Hin
Hotel Paix Hua Hin Managed Accor Cha-am
Hotel Paix Hua Hin Managed Accor
Paix Hua Hin Managed Accor Cha-am
Paix Hua Hin Managed Accor
SO Sofitel Hua Hin Hotel Cha-am
SO Sofitel Hua Hin Hotel
SO Sofitel Hua Hin Cha-am
SO Sofitel Hua Hin
SO Sofitel Hua Hin Resort Cha-am
SO Sofitel Hua Hin Resort

Frequently asked questions

Is a free cancellation option available at SO/ Sofitel Hua Hin?

SO/ Sofitel Hua Hin provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at SO/ Sofitel Hua Hin?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at SO/ Sofitel Hua Hin on Jun 19, 2025 start from $124.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to SO/ Sofitel Hua Hin?

This resort is located in Cha-am, close to Cha-am Beach, Swiss Sheep Farm, and Premium Outlet Cha-am. You'll also find Cha-am Wednesday Night Market and Cha-am Forest Park within a short drive.

Is there parking available at SO/ Sofitel Hua Hin?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at SO/ Sofitel Hua Hin?

SoSPA is the resort's spa and services include deep-tissue massages, Thai massages, couples treatments, and reflexology.

Does SO/ Sofitel Hua Hin feature a casino on the premises?

No, SO/ Sofitel Hua Hin doesn't have a casino.

Will I find an indoor pool at SO/ Sofitel Hua Hin?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools.

Is SO/ Sofitel Hua Hin a good place to stay for couples?

This boutique resort offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at SO/ Sofitel Hua Hin?

Yes, guests can enjoy a spa tub at this resort.

Does SO/ Sofitel Hua Hin have a restaurant with a breakfast menu?

Yes, SO/ Sofitel Hua Hin has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will SO/ Sofitel Hua Hin allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SO/ Sofitel Hua Hin for a fee of THB 1500 per pet, per night. The property also provides food and water bowls.

Does SO/ Sofitel Hua Hin have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to SO/ Sofitel Hua Hin?

The closest major airport to SO/ Sofitel Hua Hin is Hua Hin (HHQ-Hua Hin Intl.), which is 15.6 mi away (25 minutes by car).

Are there rooms with balconies at SO/ Sofitel Hua Hin?

Yes, every guestroom at SO/ Sofitel Hua Hin comes with a balcony with some featuring sea or garden views.

Does SO/ Sofitel Hua Hin host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at SO/ Sofitel Hua Hin.

SO/ Sofitel Hua Hin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 334 reviews
Rating 8 - Good. 129 out of 334 reviews
Rating 6 - Okay. 20 out of 334 reviews
Rating 4 - Poor. 6 out of 334 reviews
Rating 2 - Terrible. 3 out of 334 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chanoknan, Landkrabang

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly staffs
Stayed 3 nights in Feb 2025

10/10 Excellent

Naaman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Erdenetsetseg

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Tomihiko

Stayed 2 nights in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and the shower was my favorite part. There was a rain shower as well as a bathtub which was very pleasant! The food options provided for breakfast was excellent!! Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kornnigar

Stayed 2 nights in Jun 2024

8/10 Good

Hamid reza

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, room comfort

Beautiful Thailand

Great hotel but needs some update, if you planning to eat outside the hotel probably you need car or taxi
Stayed 1 night in Apr 2024

10/10 Excellent

Arjit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly resort !

It was a comfortable one. Look forward to go back again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stean, las vegas

Stayed 1 night in Dec 2023

8/10 Good

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some refurbsihment work was underway in August 2023 when we astayed but we knew about this beforehand and it did not impact our stay. We stayed in a poolside room which was excellent. The only area for improvement would be the food which I would say is 3.5 out of 10 and is quiet expensive. However having said that we would visit again as the inflatable in the main pool is amazing and so much fun
Stayed 2 nights in Aug 2023

10/10 Excellent

CHENG DA

Stayed 1 night in Jul 2023

10/10 Excellent

Weiting

Traveled with family
Liked: Cleanliness, staff & service
Everything is good here Just the construction and the location has nothing around. Restaurants are limited too
Stayed 2 nights in Jul 2023

10/10 Excellent

CHENG DA

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel facilities including multiple swimming pools. Food and service also Excellent.
Stayed 5 nights in Jul 2023

10/10 Excellent

Phailin

Stayed 1 night in Mar 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Family fun times

Amazing resort for families with kids
Stayed 5 nights in Jan 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel,staff exceptional.
Stayed 3 nights in Jan 2023

8/10 Good

miyoung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Prachya, Bangkok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, a lot of activities, beautiful hotel
Stayed 2 nights in Jan 2022

10/10 Excellent

w

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury is coming back to Hua Hin...

Our stay was fantastic with all of the functions available unlike other hotels during these times. The service is work in progress but the new manager Nicholas was amazing with very hands on training. By the summer this will be the best property in the area...
Stayed 4 nights in Dec 2021

6/10 Okay

Nimnual

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Tulnada

Stayed 1 night in Sep 2021

4/10 Poor

Yuehlin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing experience.

As a 5-star hotel, So Sofitel Hua Hin is much below our expectation. 1. In the beginning, we were told that the family room is on the 3rd floor. We agreed the upgrade for this reason. However, we ended up being in the 1st floor near the entrance. 2. Seeing the attached picture, the baby cod was broken when my son was sleeping! I still cannot believe this was happening in a 5-star hotel. My son was not even jumping but just lying down on it. We used to stay in Oakwood where the baby cod was very nice and cozy. We had expected the same level in So Sofitel but we were wrong. 3. The room were were staying was 101. The telephone was not functioning, some of the lights were not working. Once the light was replaced, it cannot even be switched off when we wanted to sleep. We even have to call the room service only to switch off the light for us. 4. For breakfast and dinner, the seats were completely not enough. The level of service was not aligned with the price we were charged. 5. The TV was not even smartTV. The Chromecast was not functioning properly. Even the technician cannot make it work. Overall speaking, this was a very disappointing experinece. Be aware for all family with kids.
Stayed 1 night in Sep 2021