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Casa de las Flores Hotel

3.5 out of 5.0

Recent guest reviews

Let's start with the place, the building is nice, you can walk easily to the Church of Santo Domingo and the surrounding areas with a lot of restaurants and more attractions, the rooms are clean, quiet but the beds are kind of stiff, more than they should in my opinion. They have a parking inside the place, but its a little bit tricky to get in and more to get out. Also most cars block each other, so if you are at the begining, at least 4 cars needs to move so you can get out. The guys there are nice, but they are kind of distracted. Finally, the price I felt it was a bit high, I've been in more confortable places for less.

Terrible, walls thin, noisy rooms ( air conditioner inside and traffic outside), better choices elsewhere. Limited food offered, not friendly service. 8blocks away from the main plaza. Nothing more to add.

The hotel was not that far from the center, but still 15min walk from zocalo. The room was big enough. The staff didn't speak English and didn't make any effort to understand us. The just gave us a room and wanted us to pay it asap. The hotel was not that charming, the room had a lot of humidity so we had to open the windows each time we were back, to let the cellar smell go away.

The problem with this hotel is the price and the very unrealistic pictures. The rooms are simple and old. The hotel is on the far side of downtown and forget about amenities. The staff is friendly but poorly trained. If you have a car, beware of the very complicated parking lot. There are better options on the city.

There was no hot water most of the time. They turn off the water heater every night, and in the day they keep the water heater super low to save gas and when you want a shower most of the time there is no hot water. Avoid this place if you can.

Big room with big (hard) beds and a tub. Price is ok. The bathroom is horrible. The shower head is messed up and spouts water in every direction. There is no curtain or door to seal off the tub/shower and the shower head can't be moved so when you shower the water goes out of the tub, inundating the floor. Also the toilet doesn't flush propperly and pieces of the ceiling are falling off. If you open the water faucet in the sink all the way it spills water all over the counter top. I almost forgot to mention that nobody told me that the same day I checked in they were having a kids party with a DJ outside my door. In all fairness the party ended at 11:30pm. Would not stay here again if there are other places available, which is why I ended up here in the first place.

Our family stayed in Oaxaca for a total of 11 nights, and for 8 nights we stayed at Casa de las Flores. We had a pleasant experience. The hotel was ideally located for us: short scenic walk to Plaza Santo Domingo, restaurants, shopping, tours, and the Zocalo. We enjoyed spending time on the roof terrace. The staff was helpful and provided good recommendations for sightseeing tours. They also assisted with making reservations for activities we were interested in. We appreciated having bottled water and coffee in our room daily. We will consider staying here again for our next visit to Oaxaca.

It was a lovely hotel, cosy and with a great and friendly service. It is located in the heart of Oaxaca - few steps from the most important and turistic attractions in the city. This last was not a reason to have a really relaxed environment, perfect for a placid days. We are a couple from Belfast, Northern Ireland and we wanted to share our good and thankful opinion about Casa de las Flores, in Oaxaca, Mexico.

we booked this hotel by phone, and had a good feeling because they were very exerted. we booked the hotel for 4 days, with the possibility to stay longer. in our first room the washbasin was blocked so the water did not flow down. in 4 days it was not possible to repair this. after 4 days we decided to stay 3 days longer. as we came to the front desk, they told us that our room is assigned for the next 2 nights but we can take the master suite. we agreed and this was the worst thing we could ever do. the master suite is nice at the first sight but its a total mess. the shower was dirty and we had to call 2 times till they came and cleaned it. we also asked for a second blanket and what we got - a dirty blanket with brown stains WITHOUT a cover. at night we tried to lock up our door but the door lock was out of order. as we tried to wash our hands, the water came out brown. i knew the mexican water pipelines are not the best, but this is just disgusting. i never saw this in any other mexican hotel or restaurant. at day 2 in the master suite we had to check out and go back to our "normal room". at 10.00 am we called the front desk for an iron service. a few min. later they brought us the iron without an ironing board or anything. i had to iron on the bed, but as soon as i inserted the iron the fuse went down and we didn't have anymore electricity. we called the front desk again and the said that they will send someone to fix it. we waited and waited but no one came. my hair were wet form showering and i couldn't even dry it. also we told them that my husband would to shower but he will wait till someone will fix it, but no one came. in the meantime we called the front desk again to switch to our "normal room" but again, nobody came. we called again - but - what a surprise - nobody came. my husband was really angry and went down to the front desk to say that he is not pleased with this service (water brown, blanket dirty, shower dirty, cable hanging from the ceiling, window could not be closed properly, lights are broken, no electricity, the safe didn't work, etc.) and we will not pay the full price for this none-service. the reception boy said that he will call the manager and we went away for a few hours. as we came back and asked for the manager she was not available. also the reception boy was really unkind. he told us, the fuse went down because we were too long in the master suite (over the check out time) but we waited over 2,5 HOURS for someone to came and fix the electricity and bring us to the normal room (we had an appointment with my husbands brother for breakfast and had to delay it 3 times because no one came.) also the front desk board says "one hour tolerance". as we mentioned the "one hour tolerance" he told us that its just for the check in and not for the check out. at the whole time he was very very unfriendly. the point is not the money, its just the service. there was no sorry anywhere, not for the waiting time, not for the not-working-electricity and not for the dirty things. we are really disappointed, don't stay there.

Casa de las Flores is a hotel to book purely because of the location. It does not purport to be some kind of 5 star resort, as some reviewers seem to have been under the misapprehension that it should be. It is a family run place, which offers decent lodgings with a nice roof terrace. It is only a 10 minute walk from the main attractions of Oaxaca, including great restaurants, coffee shops, churches and the zocalo. For a change, exit the hotel, turn right, right, walk 200 yards then left to climb up to the auditorium, with some spectacular views. My only criticism would be that the price is probably 20% too high for the available amenities, but we had a great weekend and would stay there again.

Allende 416 Oaxaca OAX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Concierge services

Casa de las Flores Hotel places you within a 5-minute walk of Belber Jimenez Museum and Manuel Alvarez Bravo Photography Center. This 3.5-star hotel has 16 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in central Centro and also a short walk from Santo Domingo Square and Oaxaca Regional Museum.


Dining

Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


Rooms

Casa de las Flores Hotel's 16 soundproofed rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer free toiletries.


Property features

At Casa de las Flores Hotel, guests have access to free WiFi in public areas, a terrace, and laundry facilities. You can take advantage of free parking, along with an airport shuttle for MXN 700 per vehicle roundtrip. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. This hotel also has a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

34.0% of guests recommend this hotel

Total of 69 reviews