Rodeway Inn2.0 out of 5.0
Recent guest reviews
One of the worst hotels I have stayed in. The rooms are dirty. The non smoking room hallway is smoke filled. The front desk clerk did not answer the phone prior to our stay. We needed directions and no one answered. I gave up after 3 tries. When I arrived her answer was I don't have any missed calls. Then she would not let me check in even though I had a confirmed confirmation #. She accused me of steeling my husbands debit card because he was at a meeting and said I could not check in. She further informed me even though she would not let me check in my card would be charged for the full price of the room. I had to go and sit outside of his meeting until 9:00pm when he could check in with me. I am lactose and gluten intolerant and was wanting to eat dinner that I brought with me. I was not able to eat dinner until 9:45. On the positive side the fellow guests where very helpful and offered to carry in our bags. Comfort Inn here we come.
I am not one to usually leave reviews, especially bad ones, but I will not let this place slip through the cracks. I stayed here for two nights just a couple of days ago. The first night wasn't too bad. The non-smoking room smelled like smoke and was dirty. There were some stains on the blankets but the bed was comfortable and I only had to sleep there so it was okay. The next night I had to use the microwave and there was food or something splattered all over the inside of it. The mini fridge wouldn't get completely cold and there were puddles of water in it. I made the heated the food up despite my better judgement and sat on the bed and turned the t.v. on. I went to the vending machine and had to go back to my room to get my car keys and out to my care. Both times I left the room I was locked out because the key wouldn't work and the attendant acted like it was my fault when she had to let me back in. About half an hour later, I see something out of the corner of my eye and there is a cockroach crawling on the armoire and to the backside of it, just below the t.v. I immediately went to get the attendant and her response was she was sorry but there wasn't much she could do. She couldn't issue me a refund or move my room because they don't issue refunds per policy and I had already stayed in my room so I couldn't get another one. Her solution was to grab a cup and come down to the room to try to catch the cockroach which couldn't be found. She said take a picture next time I see it and try to catch it and let her know. She told me I could call and talk to the manager the next day. I was furious. Then I started to pack up my stuff and take some of it to my car and was locked out again!! I saw a couple guests in the hall and told them about the cockroach and one of them said he had been staying there for a week and him and his girlfriend had been experiencing bites of some sort. I looked on google for reviews and saw another person say they saw a roach in their room as well!I have been trying to call the manager the past two days with no return calls. The customer service sucks and the place is dirty. Pick somewhere else!!
This is one of those times when I got sucked in by the price and regretted it. It's a cheap motel, nothing more, nothing less, so I came with low expectations; just passing through, a place to sleep. It did not even live up to those expectations. It was not clean, the staff was not helpful and the worst things was, I did not feel safe having my wife with me. It is not convenient to the freeway although there are some fair-looking restuarants in the area.
Stayed here a few times this summer, and its great for the price , comfortable beds. staff very friendly. its not a Hilton but then again they don't claim to be, its very budget friendly basic Hotel worth giving a try.
I usually do not write much but, this place for the price was the best I have ever stayed at I travel for work roughly 250 days a year. When I checked in the front counter staff was the most personable person I have seen at a Hotel, The rooms were spacious and were the cleanest I have seen in a long time. Everything worked like it was suppose to this is a very well kept property. Upon check out my experience was the same very personable staff I could not be happier. Thank you to the staff Excellence is hard to come by sometimes but these people have achieved it.
Great, pleasant stay. The manager was very friendly, rooms and motel was clean. Check in was easy and smooth. Hot breakfast and prompt assistance of manager, any time of the day was warming. Would surely recommend this place. would be staying again in next visit. :)
My room was filthy! I pulled back the covers on the bed and the bedding and sheets were not only disgusting but there were crumbs and at least 3 different types of hair and the pillow cases were no better! Not stained - not washed! Every drawer and surface, including the drinking cups tray was dirty and not even wiped down. And I cannot for the life of me figure out why there were SO many blood splatters on the walls and ceilings - in the bathroom even! Not like horror show blood, but enough to make you wonder.... And wonder why no one bothered to ever try to wipe if off even?
We booked online the day we expected to stay. Unfortunately I booked a smoking room. When I asked for the nonsmoking type, I was charged more. Seems backward. The cleanliness was ok finding some long hair in the sheets. Breakfast was not available for some unknown reason. So we ate elsewhere. The staff sort of seemed friendly without clear explanations on most questions. I'd stay again because it is close to the event we were attending.
Now I get I dnt judge the book by its cover...wonderful front desk services. The snell in the room is great the room decor and the jacuzzi is clean and fully operational on top of that the manager is super...thank you for the room service bottle of wine... I strong recommend this hotel...
Quite a bargain for a budget motel. The facility itself is in good condition, my room was spacious and well appointed with a larger than average television, microwave and fridge. The room itself was in great condition, not sure of the age of the motel, but the carpet isn't frayed and worn and furniture isn't dinged up. Staffing is somewhat minimal, which to be expected. However check-in was quick and easy and there was always someone available.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 67 reviews