Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel

I feel as if I can never find a reasonably priced property that isn’t rundown or clean. This is not that! I appreciated the clean, fresh room! I could still smell faint bleach on the all white bedding and it made me happy! They have a typical, but excellent included breakfast. The staff was super friendly. They welcomed every traveler in and chatted like family at check out if the guest was chatty. Convenient and I’ll continue to make this my halfway point stay.

There were many breakfast options

Friendly staff however room garbage cans were full of garbage when checked in

Soft sheets, friendly staff, nicely scented JR Watkins soaps/shampoos.

The people were friendly. The room was clean and spacious. The bed was pretty comfortable and the room even had a mic. The breakfast was good too.

We liked everything. The young woman who did the breakfast was so very personable, and was great at everything she did!

Our first night stay,we were woken at 12:30 am with a knock on the door from a stranger talking about a lock. Closed the door.10 mins later phone rang female voice asking us to open the passage door they were locked out of the room. I told her call desk hung up. 20 min later desk called wanting us to go thru passage for people next door. Obviously their side was locked and couldn't help. 20 mins after that loud banging on the next door. Next morning I complained to the desk to be told didn't want to break the lock. So we were disturbed over someone else's inconvenience. The desk clerk's response was sorry. I will hesitate to use another Holiday Inn in the future. Very dissatisfied with the staffs response to this. I feel we should be compensated for the night being how we weren't able to SLEEP.

The location, breakfast, fitness center and bed comfort were good. However, the cleanliness of the facility and room was gross. The staff member when we checked in was less than welcoming. Overall, it worked but needs attention to details, especially hair in bathroom - I get grossed out by other people’s hair all over.

Nice hotel. Clean room, good breakfast. Pleasant staff.

Was just here for a night not much to experience experience

Went home for vacation and this is the third time spent at this hotel. Everything was great, although I could have sworn last time we could open the window. My husband ended up very sick, and it would have been nice to have fresh air in the room, instead of recycled. My only complaint is ( and this happened last time also, with the same employee) when we were at the complimentary breakfast, there is a male employee who watches you like a hawk. Like he is afraid we will take the last sausage, as a matter of fact, last time in 2012 he pretty much told my husband that. I have no idea what his problem was since it was near the end of the time for breakfast and there was plenty. The one day I was there alone, a woman was taking care of breakfast, and she in no way made me feel rushed or uncomfortable. For the price of a King Executive ( almost $150 a night for 7 nights) I think we should be able to eat our breakfast without supervision.

Excellent stay and clean! Exactly what we needed! Fantastic breakfast too!

Right off I-380, good places to eat nearby, clean rooms, pool and fitness room.

We loved the room, except the sheets cling to your sleepwear. The breakfast is fantastic and all the Staff was very friendly. We will be staying there the next time we visit Cedar Rapids.

The hotel was conveniently located near the Eastern Iowa Airport. Staff were friendly and professional.

Hotel was easy to find off highway. Hotel lobby, pool and room were clean in appearance. Staff was friendly and accommodating. Employee working our first evening was the only employee working in the entire hotel, was very busy assisting guests but gave great customer service to us. Surprised however, there would be only one employee working on a busy Saturday night. Overall, our stay was nice. Only critiques to give would be that the breakfast could have had more variety and the bed was springy.

Husband slipped in tub and fell to his knees hitting his elbow. There were no anti-skid strips in the tub nor was there any bathtub mat, plus the bottom of the tub curved making it extra slippery. On a more minor note, the toilet handle was broken and kept sticking causing the toilet to keep running. And the pool, though refreshing, did look a bit cloudy. On the positive side the free breakfast was great with a staff person always there to promptly bus the tables and restock anything that was getting low. The bathroom was large with plenty of counter space. The room was clean and nicely furnished. I would have given room comfort a much higher rating had the tub not been dangerously slippery.

Although the purpose for our trip was a sad one (attending a celebration of life for a dear friend), the hotel was very comfortable and the breakfasts provided each morning were wonderful. The staff went above and beyond to make our stay enjoyable. The only "surprise" was that I had requested to book into the Holiday Inn Express we stayed at in December, which was in the NE part of town. Unfortunately, this hotel was in the SW part of town, which was farther away from our destination. However, we adjusted and enjoyed our weekend.