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Recent guest reviews

Check-in was a nightmare. Computer sysyem was down, thus we couldn't get room keys for 45 minutes. Fruit and eggs missing from breakfast buffet. TV didnt work. Told to wiggle cable. It worked but proper coaxial cable should have been installed.

I feel as if I can never find a reasonably priced property that isn’t rundown or clean. This is not that! I appreciated the clean, fresh room! I could still smell faint bleach on the all white bedding and it made me happy! They have a typical, but excellent included breakfast. The staff was super friendly. They welcomed every traveler in and chatted like family at check out if the guest was chatty. Convenient and I’ll continue to make this my halfway point stay.

There were many breakfast options

Friendly staff however room garbage cans were full of garbage when checked in

Soft sheets, friendly staff, nicely scented JR Watkins soaps/shampoos.

The people were friendly. The room was clean and spacious. The bed was pretty comfortable and the room even had a mic. The breakfast was good too.

We liked everything. The young woman who did the breakfast was so very personable, and was great at everything she did!

Our first night stay,we were woken at 12:30 am with a knock on the door from a stranger talking about a lock. Closed the door.10 mins later phone rang female voice asking us to open the passage door they were locked out of the room. I told her call desk hung up. 20 min later desk called wanting us to go thru passage for people next door. Obviously their side was locked and couldn't help. 20 mins after that loud banging on the next door. Next morning I complained to the desk to be told didn't want to break the lock. So we were disturbed over someone else's inconvenience. The desk clerk's response was sorry. I will hesitate to use another Holiday Inn in the future. Very dissatisfied with the staffs response to this. I feel we should be compensated for the night being how we weren't able to SLEEP.

The location, breakfast, fitness center and bed comfort were good. However, the cleanliness of the facility and room was gross. The staff member when we checked in was less than welcoming. Overall, it worked but needs attention to details, especially hair in bathroom - I get grossed out by other people’s hair all over.

Nice hotel. Clean room, good breakfast. Pleasant staff.

Was just here for a night not much to experience experience

Went home for vacation and this is the third time spent at this hotel. Everything was great, although I could have sworn last time we could open the window. My husband ended up very sick, and it would have been nice to have fresh air in the room, instead of recycled. My only complaint is ( and this happened last time also, with the same employee) when we were at the complimentary breakfast, there is a male employee who watches you like a hawk. Like he is afraid we will take the last sausage, as a matter of fact, last time in 2012 he pretty much told my husband that. I have no idea what his problem was since it was near the end of the time for breakfast and there was plenty. The one day I was there alone, a woman was taking care of breakfast, and she in no way made me feel rushed or uncomfortable. For the price of a King Executive ( almost $150 a night for 7 nights) I think we should be able to eat our breakfast without supervision.

Excellent stay and clean! Exactly what we needed! Fantastic breakfast too!

Right off I-380, good places to eat nearby, clean rooms, pool and fitness room.

We loved the room, except the sheets cling to your sleepwear. The breakfast is fantastic and all the Staff was very friendly. We will be staying there the next time we visit Cedar Rapids.

The hotel was conveniently located near the Eastern Iowa Airport. Staff were friendly and professional.

Hotel was easy to find off highway. Hotel lobby, pool and room were clean in appearance. Staff was friendly and accommodating. Employee working our first evening was the only employee working in the entire hotel, was very busy assisting guests but gave great customer service to us. Surprised however, there would be only one employee working on a busy Saturday night. Overall, our stay was nice. Only critiques to give would be that the breakfast could have had more variety and the bed was springy.

Husband slipped in tub and fell to his knees hitting his elbow. There were no anti-skid strips in the tub nor was there any bathtub mat, plus the bottom of the tub curved making it extra slippery. On a more minor note, the toilet handle was broken and kept sticking causing the toilet to keep running. And the pool, though refreshing, did look a bit cloudy. On the positive side the free breakfast was great with a staff person always there to promptly bus the tables and restock anything that was getting low. The bathroom was large with plenty of counter space. The room was clean and nicely furnished. I would have given room comfort a much higher rating had the tub not been dangerously slippery.

Although the purpose for our trip was a sad one (attending a celebration of life for a dear friend), the hotel was very comfortable and the breakfasts provided each morning were wonderful. The staff went above and beyond to make our stay enjoyable. The only "surprise" was that I had requested to book into the Holiday Inn Express we stayed at in December, which was in the NE part of town. Unfortunately, this hotel was in the SW part of town, which was farther away from our destination. However, we adjusted and enjoyed our weekend.

Southgate Court SW Cedar Rapids IA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Within a short walk of Speedeezz 2 Indoor Karting, Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel is within a mile (2 km) of Hawkeye Downs Speedway Expo Center. This 83-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

At Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel, guests have access to free WiFi in public areas, express check-in, and a terrace. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Accessible (Mobil Roll Shwr)

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel

Everyone (4) Couples (11) Business (1) Family (18) Friends (3) Other (1)
3
Family

Check-in was a nightmare. Computer sysyem was down, thus we couldn't get room keys for 45 minutes. Fruit and eggs missing from breakfast buffet. TV didnt work. Told to wiggle cable. It worked but proper coaxial cable should have been installed.

By on Sep 18, 2023

Review comment responded on Sep 26, 2023

We are very sorry to hear it wasn't a good stay. We have since added protocols to make that wait not happen.Sincerely,Cheyenne

5
Family

I feel as if I can never find a reasonably priced property that isn’t rundown or clean. This is not that! I appreciated the clean, fresh room! I could still smell faint bleach on the all white bedding and it made me happy! They have a typical, but excellent included breakfast. The staff was super friendly. They welcomed every traveler in and chatted like family at check out if the guest was chatty. Convenient and I’ll continue to make this my halfway point stay.

By on Dec 25, 2022

Review comment responded on Feb 19, 2023

Thank you for telling us about your guest experience at Holiday Inn Express Cedar Rapids I380 and 33rd Avenue.Please know that your feedback is valuable to us. We use feedback to continuously improve the guest experience.

4
Partner Couples

There were many breakfast options

By on Jun 20, 2022

4
Everyone

By on Sep 30, 2021

3
Everyone

Friendly staff however room garbage cans were full of garbage when checked in

By , from Alexandria on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thanks for staying!

4
Family with small children Family

Soft sheets, friendly staff, nicely scented JR Watkins soaps/shampoos.

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Thanks for staying! I'm happy to hear that you enjoyed our sheets and JR Watkins soaps. I will pass along your compliments to our staff.

5
Partner Couples

The people were friendly. The room was clean and spacious. The bed was pretty comfortable and the room even had a mic. The breakfast was good too.

By on Oct 29, 2019

Review comment responded on Oct 31, 2019

Thanks for staying! I will pass along your compliments to our staff.

5
Family Family

We liked everything. The young woman who did the breakfast was so very personable, and was great at everything she did!

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thanks so much for staying. I will pass along your compliments to Jessica, our breakfast attendant! I hope you will come see us again the next time you are in Cedar Rapids!

2
Partner Couples Family

Our first night stay,we were woken at 12:30 am with a knock on the door from a stranger talking about a lock. Closed the door.10 mins later phone rang female voice asking us to open the passage door they were locked out of the room. I told her call desk hung up. 20 min later desk called wanting us to go thru passage for people next door. Obviously their side was locked and couldn't help. 20 mins after that loud banging on the next door. Next morning I complained to the desk to be told didn't want to break the lock. So we were disturbed over someone else's inconvenience. The desk clerk's response was sorry. I will hesitate to use another Holiday Inn in the future. Very dissatisfied with the staffs response to this. I feel we should be compensated for the night being how we weren't able to SLEEP.

By on Jun 7, 2019

Review comment responded on Jun 7, 2019

Dear Anonymous, I apologize for the inconveniences suffered during your stay. I hope you will grant us the opportunity to serve you again in the future and prove to you how rare of an occurrence this was. Have a great day!

2
Partner Couples Family

The location, breakfast, fitness center and bed comfort were good. However, the cleanliness of the facility and room was gross. The staff member when we checked in was less than welcoming. Overall, it worked but needs attention to details, especially hair in bathroom - I get grossed out by other people’s hair all over.

By on Jun 3, 2019

Review comment responded on Jun 7, 2019

I apologize for the inconvenience you experienced during your stay. We will address these concerns immediately.

Holiday Inn Express & Suites - Interstate 380 at 33rd Avenue, an IHG Hotel

3320 Southgate Court SW, Cedar Rapids, IA 52404
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