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Tsai Hotel and Residences

3.0 star property

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Photo gallery for Tsai Hotel and Residences

Reception
Exterior
Elevator
Exterior
Queen Room with Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
11 Wilson St., Lahug, Cebu City, 6000
  • Place, Cebu IT Park
    ‪7 min walk‬
  • Place, Ayala Malls Central Bloc
    ‪15 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪16 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪23 min drive‬

Room options

View all photos for Twin Room, Balcony

Twin Room, Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Room with Balcony

Desk, blackout drapes, rollaway beds, free WiFi

Queen Room with Balcony

  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Balcony

Desk, blackout drapes, rollaway beds, free WiFi

Triple Room, Balcony

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, Balcony

Suite, Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Suite, Balcony

  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Triple Room

Basic Triple Room | Desk, blackout drapes, rollaway beds, free WiFi

Basic Triple Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Cebu City

Located in Lahug within a short walk of Cebu IT Park, Tsai Hotel and Residences is within a mile (2 km) of Waterfront Cebu City Casino. This 3-star hotel has 70 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Cebu IT Park - 7 min walk - 0.4 miles
  • Sugbo Mercado - 13 min walk - 0.7 miles
  • Ayala Malls Central Bloc - 15 min walk - 0.8 miles
  • Waterfront Cebu City Casino - 16 min walk - 0.9 miles
  • Cebu Taoist Temple - 5 min drive - 1.6 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Andok's - ‬2 min walk
  • ‪Pamahaw Café - ‬1 min walk
  • ‪Fung's Noodle House - ‬2 min walk
  • ‪G-Spot - ‬4 min walk
  • ‪The Second Cup Coffee - ‬1 min walk

About this property

Tsai Hotel and Residences

Guests staying at Tsai Hotel and Residences enjoy free WiFi in public areas and a terrace. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have free toiletries and bidets. Other amenities include balconies, electric kettles, and phones.

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Jun 29 - Jun 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants

Restaurants on site

  • Burrow
  • Tazza Cafe & Patisserie

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PHP 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 500 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: PHP 1000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Tsai Hotel Cebu
Tsai Hotel
Tsai Cebu
Tsai Hotel Residences
Tsai And Residences Cebu City
Tsai Hotel and Residences Hotel
Tsai Hotel and Residences Cebu City
Tsai Hotel and Residences Hotel Cebu City

Frequently asked questions

What's there to see near Tsai Hotel and Residences?

This hotel is situated in Lahug within a short 15-minute walk of Waterfront Cebu City Casino and also 17 minutes on foot from Ayala Malls Central Bloc. You'll also find Ayala Center and SM City Cebu within a short drive.

How much does it cost to stay at Tsai Hotel and Residences?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Tsai Hotel and Residences on Jun 27, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Tsai Hotel and Residences?

Yes, self parking is offered for free at the hotel.

Does Tsai Hotel and Residences include a casino on the premises?

No, Tsai Hotel and Residences doesn't have a casino.

Is there an indoor pool at Tsai Hotel and Residences?

No, there is no indoor pool at this hotel.

Is Tsai Hotel and Residences good for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as 2 restaurants and concierge services.

Are there hot tubs at Tsai Hotel and Residences?

No, this hotel doesn't have a spa tub.

Does Tsai Hotel and Residences have a restaurant with a breakfast menu?

Yes, Tsai Hotel and Residences has 2 restaurants, and serves breakfast for a surcharge.

Does Tsai Hotel and Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at Tsai Hotel and Residences.

Are there connecting rooms at Tsai Hotel and Residences?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tsai Hotel and Residences?

The closest major airport to Tsai Hotel and Residences is Mactan - Cebu Intl. Airport (CEB), which is 9 mi away (41 minutes by car).

Can I book a room with a balcony at Tsai Hotel and Residences?

Yes, every guestroom at Tsai Hotel and Residences comes with a balcony and some offer city and mountain views.

Tsai Hotel and Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 75 out of 231 reviews
Rating 8 - Good. 99 out of 231 reviews
Rating 6 - Okay. 32 out of 231 reviews
Rating 4 - Poor. 16 out of 231 reviews
Rating 2 - Terrible. 9 out of 231 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

OSWALD

Liked: Cleanliness, amenities, property conditions & facilities
All my rewuests was taken care of right away. Tsai has a great sraff. I enjoyed my stay.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Madonna Glo

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service plus the unit is so big and the location is perfect. I would go back to this hotel again. Thank you for accommodating us
My cousins got to celebrate with us while we’re in town visiting. The place has open floor plan for us to just relax away from the busy streets and traffic during Sinulog 2026
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and very affordable

The area is close to Ayala Center and Waterfront Resort and Casino. Staff were friendly and very accommodating.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Sheena Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Winda Tesoro

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient for us and the staff are very helpful and friendly.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near & convenient to all restaurant
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Stevo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendlyl staff
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Elsa

Liked: Staff & service
Disliked: Property conditions & facilities
I think you need to check if there are bed bugs because I was itching in my entire stay. Toilet wasn't clean enough. Location was great for me since it is too close to where I was going to. It's nice is close to the church. Staff were helpful.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Anthea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location. The room was good but the bathroom is too small.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Sheena Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sheena Joy

Liked: Staff & service
I like that it’s convenient, transportation is easy in the area as well. I didn’t really like the amenities especially the bathroom, shower area water flow is not separated so it tends to flood.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. No hot water!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

ROMEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheapest

cheapest and clean
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Sven Jonas

Liked: Staff & service

Value for money

Value for money but not in the best neighborhood. Safe but dirty.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
staff are good but can’t sleep the whole night dogs are barking.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was ok. They played strange music in entry. Bed had no blanket and internet was terrible.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
Stayed 1 night in May 2024
Verified

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Mathias Stephan

Disliked: Cleanliness, staff & service, amenities
There was absolutely nothing to like.
Stayed 10 nights in Mar 2023
Verified

6/10 Okay

Hapfy

Liked: Cleanliness, staff & service
I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Marya

Little disappointed with loud construction sounds.

Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Never Recommend

Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

anil

Disliked: Cleanliness, amenities, property conditions & facilities
The Pictures are completely misleading. Maintenance is terrible; as an example: Aircon has no remote and canot be adjusted. There are no blankets or quilts available at all. The airconditioner is kept on Max Cold, so you can either shut it off and stop all airflow or leave it ON and freeze. Plumbing is inadequate; the shower is a trickle and the hot water barely works and is cold. The linen is threadbare. I could go on and on, but siffice it to let my actions speak for me as follows: I was booked for 4 nights. I stayed 1 night and checked out into another hotel.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

HYEONGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lillibeth

Very good and I will comeback again.
Stayed 18 nights in May 2022