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Quest Serviced Residences

3.0 star property
Central hotel with free parking connected to a shopping center in Cebu City

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Photo gallery for Quest Serviced Residences

One Bedroom Suite (Single) | Minibar, in-room safe, desk, iron/ironing board
View from room
Smart TV
Interior
Smart TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Room service
  • Laundry

Explore the area

Map
Archbishop Reyes Avenue, Cebu City, 6000
  • Ayala Center
    ‪5 min walk‬
  • Waterfront Cebu City Casino
    ‪8 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

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Room options

View all photos for One Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite (Single)

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double (Room Only)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double (Room Only)

7.2 out of 10
Good
(5 reviews)
  • 872 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double

  • 872 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite (Single)

  • 872 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

About the neighborhood

Cebu City

Located in Camputhaw, Quest Serviced Residences is a leisurely stroll from popular sights such as Ayala Center and Waterfront Cebu City Casino. This 28-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Cebu City and also close to SM City Cebu and Magellan's Cross.

What's nearby

  • Ayala Center - 5 min walk - 0.3 miles
  • Waterfront Cebu City Casino - 8 min walk - 0.5 miles
  • Cebu Business Park - 10 min walk - 0.6 miles
  • Osmeña Fountain Circle - 2 min drive - 1.2 miles
  • SM City Cebu - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬7 min walk
  • ‪Chatime - ‬7 min walk
  • ‪Fruitfull Smoothies + Juices - ‬7 min walk
  • ‪Manuel's Restaurant - ‬2 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬2 min walk

About this property

Quest Serviced Residences

Central hotel with free parking connected to a shopping center in Cebu City
At Quest Serviced Residences, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 1000 per vehicle one-way. Additional amenities include a 24-hour business center, laundry facilities, and a banquet hall.
Guests can expect free WiFi and Smart TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Kitchenettes, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Room service
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Business Center (Lobby level)]
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 550 per person
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9 PM.

Property is also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Cebu City
Quest Serviced Residences Hotel Cebu City

Frequently asked questions

Are free cancellation options available at Quest Serviced Residences?

Quest Serviced Residences offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Quest Serviced Residences?

This hotel is situated in Camputhaw within a short 8-minute walk of Ayala Center and also 13 minutes on foot from Waterfront Cebu City Casino. You'll also find SM City Cebu and Magellan's Cross within a short drive.

Is parking available on site at Quest Serviced Residences?

Yes, self parking is offered for free at the hotel.

Does Quest Serviced Residences have a casino?

No, Quest Serviced Residences doesn't have a casino.

Will I find an indoor pool at Quest Serviced Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9 PM.

What do couples enjoy most about Quest Serviced Residences?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Quest Serviced Residences have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quest Serviced Residences feature a restaurant that includes a breakfast menu?

Yes, Quest Serviced Residences serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Quest Serviced Residences allow pets to stay for free?

No, pets aren't allowed at Quest Serviced Residences though service animals are welcome.

Does Quest Serviced Residences have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Quest Serviced Residences?

The closest major airport to Quest Serviced Residences is Mactan - Cebu Intl. Airport (CEB), which is 8.8 mi away (39 minutes by car).

Can I book a room with a balcony at Quest Serviced Residences?

No, you won't find guestrooms with balconies at Quest Serviced Residences.

Quest Serviced Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 122 reviews
Rating 8 - Good. 49 out of 122 reviews
Rating 6 - Okay. 9 out of 122 reviews
Rating 4 - Poor. 7 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except that I think the building needs pest control. Small cockroaches are visible in the kitchen. I was not comfortable using any of the kitchen utensils because of it. I was not sure if they migrate to the other area of the apartment because they are too small. It was mentioned on one of the reviews but I thought it was just an overly disappointed customer. Otherwise, the room was well dusted as requested. Easy access to Ayala shopping mall and walking distance to restaurants in the area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast buffet and the dinner buffet which I ate are plentiful and delicious. This hotel is directly across from the Ayala Mall.
Stayed 6 nights in Mar 2025

4/10 Poor

Katherine, North Vancouver

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff were very friendly and really tried to help. Our hot water was not working, and they came up to fix it, but they only have so much to work with. It only worked for a few minutes. There were multiple cockroaches, but having travelled in South east Asia, that is kind of par for the course, but I am not sure if would be rated a 4 star. Probably more 2-3 star. The breakfast was very good, and the place was child friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quest hotel is the best hotel!

This is our first time to book at Quest Serviced Residences and we are glad that we decided to stay here. The location is accessible, the room is tidy, and the buffet breakfast is great! I would also like to commend the staff-- they are accommodating, friendly, and always full of energy. I would like to specially mention Jo, Carmel, and Kier-- they are really wonderful and made our checking in a hassle-free experience. They are also friendly and full of energy, and answered all my questions readily. Their warm attitude really added to my very good impression of Quest Hotel. We will always book here whenever we go to Cebu! Thank you so much for the excellent experience, Quest!
Stayed 3 nights in Feb 2025

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's our 2nd time staying at this property. This time we booked the serviced residences because we stayed longer. The room is slightly outdated. The bathrrom door doesn't fully close so showeing floods the entire bathroom floor. Sorry to mention there were a lot of cockroaches too of varying sizes.
Stayed 9 nights in Feb 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome. I’m happy to come back again, 9/10 overall
Stayed 12 nights in Jan 2025

10/10 Excellent

Ednei

Stayed 1 night in Dec 2024

10/10 Excellent

ARLENE

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Tripq

The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there. I think a deep clean or servicing of the ac's wpuld help
Stayed 3 nights in Nov 2024

8/10 Good

ARLENE

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Nov 2024

4/10 Poor

Chris

Traveled with family
Liked: Staff & service, amenities
For the money we paid was not worth it for the 10 nights we stayed. As for the wifi it just keeps dropping out every 10 minutes, & not many tv channels to choose from too. Make sure you bring ear plugs for sleeping, there is loud singing and music every night down on the street, don't get the rooms facing on Archbishop Av.
Stayed 10 nights in Sep 2024

10/10 Excellent

Josh

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived just after 2.30pm but the room was not yet ready so we went to the nearby mall to kill time. txt msg came just before 3.39 informing us the room is ready and returned to the hotel around 4.30pm. After receiving the room keys we were advised they ran out of towels so we asked if they could give us pool towels to be able to shower after a long flight. stains. The bathroom didn’t have any toiletries either. When we asked about toiletries at reception we were told it wasn’t included in the room so we ended up buying our own toiletries. After providing a detailed feedback of our check in experience through Expedia, management made a significant effort the next day to rectify the issues we identified. They serviced the room by 9am, provided us with toiletries, fresh towels, a sheet to cover the couch & a diffuser to get rid of the odour. They also gave us a fruit platter which was a nice touch. I was very satisfied with this outcome. We booked here due to the consistent positive reviews we read online & whilst we had minor issues it was all resolved & we had an overall great stay. Availability of ride sharing & food delivery services is super easy it’s almost instantaneous. Can’t beat its proximity to the malls. House of lechon is a 10min walk. Definitely staying here again on our next trip. Highly recommended for couples or families with a decent variety of room options & breakfast spread catering for both traditional Filipino to international cuisines. Value for money!
Stayed 2 nights in Sep 2024

8/10 Good

Salvador

Stayed 1 night in Jun 2024

8/10 Good

Helena, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 3 nights in Jul 2024

4/10 Poor

Donald

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Salvador

Traveled with family
Liked: Staff & service
Disliked: Amenities
exhaust fan very noisy, drains slow, no hot water,etc
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family. We will be back
Stayed 20 nights in Jun 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Marifel

Stayed 1 night in Jun 2024

10/10 Excellent

Dexter

Stayed 2 nights in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice the suit we had accommodated our family very well. Everything worked well in the room and the kitchen was very nice. Very close to ayala mall. We would definitely stay there again. And one more thing the breakfast buffet is so awesome it has Everything you can think of on it and the staff everywhere there are the best and very helpful.
Stayed 2 nights in Jun 2024

8/10 Good

Kaycee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good in staying.. friendly staff and etc
Stayed 4 nights in Jun 2024

10/10 Excellent

Joey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Renelia P

Stayed 2 nights in May 2024