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Refugio Pullao

2.5 star property

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Photo gallery for Refugio Pullao

Property entrance
Cafe
Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds
Lobby
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Quilquico Bajo s/n, Castro, Los Lagos Region, 5700000
  • Place, Tongoy Beach
    ‪12 min drive‬
  • Place, Yutuy Beach
    ‪15 min drive‬
  • Place, Parque Alto Muro Aventura
    ‪19 min drive‬
  • Airport, Dalcahue (MHC-Mocopulli)
    ‪28 min drive‬

Room options

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

A wooden-paneled room with a bed, two nightstands, and a window.

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

A wooden cabin with two beds, a bench, and a small table.

Comfort Quadruple Room, 1 Bedroom, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Quadruple Room, 1 Bedroom, Non Smoking

  • Sea view
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 2 Large Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Comfort Double or Twin Room, 1 Bedroom, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Panoramic Cottage

Panoramic Cottage | Garden view

Panoramic Cottage

  • Sea view
  • 1399 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Castro

Refugio Pullao places you 4.3 mi (7 km) from Tongoy Beach and 6.7 mi (10.7 km) from Yutuy Beach. This 6-room hotel welcomes guests with a coffee shop/cafe and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Tongoy Beach - 12 min drive - 4.6 miles
  • Yutuy Beach - 15 min drive - 8.1 miles
  • Nuestra Senora de los Dolores Church - 18 min drive - 10.2 miles
  • Parque Alto Muro Aventura - 19 min drive - 10.0 miles
  • Palafitos de Castro - 26 min drive - 11.1 miles

Getting around

  • Dalcahue (MHC-Mocopulli) - 42 min drive

Restaurants

  • ‪Travesia Restaurant - ‬26 min drive
  • ‪Amukan Cocina Gourmet - ‬25 min drive
  • ‪Restaurant Palafito El Curanto - ‬26 min drive
  • ‪Café Bauda - ‬24 min drive
  • ‪El Mercadito - ‬24 min drive

About this property

Refugio Pullao

At Refugio Pullao, guests have access to free WiFi in public areas, a hot tub, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 30.00 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Other amenities at this beach hotel include a water dispenser, a garden, and barbecue grills.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchens, private yards, and refrigerators are also standard.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycles
  • Horseback riding/rentals
  • Hot tub

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 20-percent of room rate for check-in between 9:00 PM and 1:30 AM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 30.00 per vehicle (one-way)
  • Late check-in fee: 20-percent of room rate for check-in between 9:00 PM and 1:30 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Refugio Pullao Hotel Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel Castro

Frequently asked questions

What is there to do near Refugio Pullao?

This hotel is located in Castro, close to Tongoy Beach, Lillo Handicraft and Market Fair, and Palafitos de Castro. You'll also find MAM Chiloé and Parque Alto Muro Aventura nearby.

How much does it cost to stay at Refugio Pullao?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Refugio Pullao on Jul 2, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Refugio Pullao?

Yes, uncovered self parking is offered for free at the hotel.

Does Refugio Pullao have a casino on the premises?

No, Refugio Pullao doesn't have a casino.

Will I find an indoor pool at Refugio Pullao?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Refugio Pullao good for couples?

Couples will appreciate amenities at this hotel, including premium bedding and a rainfall showerhead in each guestroom, and some feature sea view.

Does Refugio Pullao have a hot tub?

No, there isn't a spa tub at this hotel.

Does Refugio Pullao have a restaurant with a breakfast menu?

No, Refugio Pullao doesn't have a restaurant that serves breakfast.

Will Refugio Pullao allow pets to stay for free?

No, pets and service animals aren't allowed at Refugio Pullao.

Does Refugio Pullao have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Refugio Pullao?

The closest major airport to Refugio Pullao is Dalcahue (MHC-Mocopulli), which is 11.3 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Refugio Pullao?

Yes, some guestrooms at Refugio Pullao offer a deck/patio and may feature sea views.

Refugio Pullao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

10/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great room and staff and a good location. The breakfasts were quite plentiful and good food. The only problem is we wish the horseback riding and sailing were available.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing place

We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time
Verified

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderbares Hotel an einem magischen Ort.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

cristian

Liked: Cleanliness
Disliked: Staff & service
buenas habitaciones , buen bath , el personal con muy poca experiencia.muy rígido trataron de imponer horarios de llagada cuando mi reserva estaba garantizada.en ninguna parte dice que tengo que llegar antes de alguna hora. insistieron mucho por teléfono y no advierten a clientes que todos los caminos eran en arreglo y demora mas la llegada. se muestran molestos y se hacen la víctima
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente lugar, comoda cabaña, rico desayuno, delicioso almuerzo
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and service!
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury while still being outside the bubble

Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Michael

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019