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Refugia Chiloé

3.5 star property
Beachfront, with full-service spa
VIP Access

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Premium bedding, down comforters, pillowtop beds, in-room safe
Dining
Fireplace
Lobby
Pullao | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

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Sector San Jose, Castro, 5700000
  • Place, Nuestra Senora de los Dolores Church
    ‪15 min drive‬
  • Place, Parque Alto Muro Aventura
    ‪17 min drive‬
  • Place, Tongoy Beach
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Rilan

Premium bedding, down comforters, pillowtop beds, in-room safe

Rilan

  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Pullao

Pullao | Premium bedding, down comforters, pillowtop beds, in-room safe

Pullao

  • Sea view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • Sea view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

About the neighborhood

Castro

Refugia Chiloé places you 5.9 mi (9.6 km) from Tongoy Beach and 7.4 mi (11.9 km) from Nuestra Senora de los Dolores Church. This 3.5-star hotel has 24 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Nuestra Senora de los Dolores Church - 15 min drive - 8.7 miles
  • Parque Alto Muro Aventura - 17 min drive - 9.0 miles
  • Tongoy Beach - 18 min drive - 6.2 miles
  • Yutuy Beach - 21 min drive - 9.3 miles
  • MAM Chiloé - 26 min drive - 14.5 miles

Restaurants

  • ‪Travesia Restaurant - ‬28 min drive
  • ‪Los adobes de Putemún - ‬17 min drive
  • ‪Sabores De Mi Tierra - ‬26 min drive
  • ‪Rucalaf - ‬16 min drive
  • ‪Café Bauda - ‬27 min drive

About this property

Refugia Chiloé

Beachfront, with full-service spa
At Refugia Chiloé, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, desks, and wardrobes or closets are also available. Change of towels is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water sports equipment
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 3 and October 2.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro

Frequently asked questions

Can I book all-inclusive rate plans at Refugia Chiloé?

Refugia Chiloé has all inclusive rates that come with all meals included. Activities include kayaking, yoga, and bicycling.

What is there to do within easy reach of Refugia Chiloé?

This hotel is located in Castro, close to Tongoy Beach, Yutuy Beach, and Costanera Castro. You'll also find Lillo Handicraft and Market Fair and MAM Chiloé nearby.

Is parking available on site at Refugia Chiloé?

Yes, uncovered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at Refugia Chiloé?

Uma Spa is the hotel's spa and services include aromatherapy, body treatments, and massages.

Does Refugia Chiloé feature a casino at the property?

No, Refugia Chiloé doesn't have a casino.

Is there an indoor pool at Refugia Chiloé?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Refugia Chiloé?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Refugia Chiloé?

Yes, guests can enjoy a spa tub at this hotel.

Does Refugia Chiloé feature a restaurant that includes a breakfast menu?

Yes, Refugia Chiloé serves free buffet breakfast each morning from its restaurant.

Does Refugia Chiloé allow pets to stay for free?

No, pets and service animals aren't allowed at Refugia Chiloé.

Does Refugia Chiloé have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Refugia Chiloé?

No, you won't find guestrooms with balconies at Refugia Chiloé.

Refugia Chiloé Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Bowdon

Stayed 4 nights in Jan 2026

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019

10/10 Excellent

J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017

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