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SureStay Hotel by Best Western Castlegar

Property class: 2.5

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Castlegar

A hotel with a sign reading "SureStay by Best Western".
A hotel room with two beds, a TV, a desk, and a window with curtains.
A stone fireplace with a fire, two leather chairs, a glass table with decorative items, and a potted plant.
A restaurant with metal chairs and tables, a coffee machine, and framed pictures on the walls.
A hotel room with a large bed, two bedside tables with lamps, a zebra-patterned carpet, and a view of the outside through a large window.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪2 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪3 min drive‬
  • Place, Selkirk College
    ‪3 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

A hotel room with a bed, a chair, two lamps, and a wall art piece.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

A hotel room with a bed, a chair, two lamps, and a wall art piece.

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

A hotel room with two beds, a desk, a TV, and a mirror.

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

A hotel room with a large bed, two bedside tables with lamps, a zebra-patterned carpet, and a view of the outside through a large window.

Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted TV, and a red door.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

A hotel room with a large bed, two bedside tables with lamps, a chair, a wall-mounted TV, and a red door.

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

A hotel room with two beds, a desk, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a dark headboard.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a dark headboard.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

A hotel room with two beds, a desk, a TV, and a mirror.

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Castlegar

Kootenay Gallery is within a mile (2 km) of SureStay Hotel by Best Western Castlegar, and other popular sites like Doukhobor Discovery Centre are within a couple of miles (3 km). This 58-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Kootenay Centre Cinemas - 6 min walk - 0.4 miles
  • Castlegar Visitor Centre - 9 min walk - 0.5 miles
  • Kootenay Gallery - 2 min drive - 1.1 miles
  • Doukhobor Discovery Centre - 3 min drive - 1.3 miles
  • Selkirk College - 3 min drive - 1.5 miles

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪MapleMirch - ‬6 min drive
  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Panago Pizza - ‬8 min walk
  • ‪Dairy Queen Grill & Chill - ‬3 min walk

About this property

SureStay Hotel by Best Western Castlegar

Guests of SureStay Hotel by Best Western Castlegar enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this hot springs hotel include a business center, coffee/tea in a common area, and a computer station.
30-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,497 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 15 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

What's there to see around SureStay Hotel by Best Western Castlegar?

This hotel in Castlegar is within a 10-minute walk of Columbia River and Kootenay Centre Cinemas. You'll also find Kootenay Gallery and The Old Castle Theatre within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on Nov 8, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Castlegar?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Castlegar include a casino on the premises?

No, SureStay Hotel by Best Western Castlegar doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Castlegar?

No, there is no indoor pool at this hotel.

Is SureStay Hotel by Best Western Castlegar good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Are there hot tubs at SureStay Hotel by Best Western Castlegar?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Castlegar have a restaurant that serves breakfast?

Yes, SureStay Hotel by Best Western Castlegar serves free continental breakfast at The Grand Buddha Bistro each morning.

Does SureStay Hotel by Best Western Castlegar allow pets to stay for free?

Although they can't stay for free, dogs are welcome at SureStay Hotel by Best Western Castlegar for a fee of CAD 20 per pet, per day. A deposit of CAD 100 per stay is collected.

Are there connecting rooms at SureStay Hotel by Best Western Castlegar?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay Hotel by Best Western Castlegar?

The closest major airport to SureStay Hotel by Best Western Castlegar is Castlegar, BC (YCG), which is within a mile. Another top airport is Trail, BC (YZZ-Trail Regional), which is located 23.3 mi away (32-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Castlegar?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Castlegar.

Does SureStay Hotel by Best Western Castlegar offer wedding services?

There are wedding services available at SureStay Hotel by Best Western Castlegar if that's in your vacation plans.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 366 out of 1002 reviews
Rating 8 - Good. 409 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in a beautiful little area! I would stay here again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable, staff was friendly and the breakfast was delicious.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice breakfast. Staff was excellent. Would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been upgraded and a real treat to stay in such a clean facility.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable hotel for an overnight stop o ln our travels
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, reasonably priced. Great staff.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities
Basic hotel
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Staff was awesome and we had everything we needed.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with excellent amenities. Breakfast was good. Staff were excellent and very polite and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , nice place to hang and shower before 4 nights of hanging with the farmily
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice place to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with my 3 day stay and I was happy with the included breakfast and coffee. I would stay again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time we have stayed, would recommend. The room was spacious and clean, staff were very friendly and polite. The hotel is older but it’s clean, the beds are very comfortable and the breakfast is good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
more options for breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Quick check in and clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love these older motels that have been renovated. Nice, new, clean rooms with large rooms that older style motels used to have. I love being able to park directly in front of my room. Plenty of parking spaces. Breakfast was plentiful and staff were very pleasant. We were going to stay in Nelson but decided to drive down the road a bit. Glad we did. Great price. Great place.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stop when travelling crows nest with dog. Convenient rooms with direct outside access. Fantastic dog park in Castlegar! Water pressure in shower was amazing!!! Perfect after a long day on the road.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was helpful and even let us check in early. The rooms are clean and are of good size. The property is old and it shows. The bathroom and carpets need replacing and that seems the only reason for unpleasant smell in hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and room Was clean
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A pleasant stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A
Stayed 1 night in Jul 2026

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