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SureStay Hotel by Best Western Castlegar

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Castlegar

Lobby
Free daily continental breakfast
Room amenity
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪1 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪2 min drive‬
  • Place, Selkirk College
    ‪2 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, Shower Only, Ground Floor, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Flat Screen Television, Kitchenette, Work Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, Conference Area

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Flat Screen Television, Work Desk, High Speed Internet Access

  • Sleeps 2

About the neighborhood

Castlegar

Kootenay Gallery is within a mile (2 km) of SureStay Hotel by Best Western Castlegar, and other popular sites like Doukhobor Discovery Centre are within a couple of miles (3 km). This 58-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Kootenay Gallery - 1 min drive - 1.1 miles
  • Doukhobor Discovery Centre - 2 min drive - 1.3 miles
  • Selkirk College - 2 min drive - 1.7 miles
  • Red Mountain Resort - 31 min drive - 26.8 miles
  • Whitewater Ski Resort - 57 min drive - 48.3 miles

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪grateful table - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Thirsty Duck - ‬6 min drive
  • ‪Lions Head Pub - ‬6 min drive

About this property

SureStay Hotel by Best Western Castlegar

Guests of SureStay Hotel by Best Western Castlegar enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this hot springs hotel include a business center, coffee/tea in a common area, and a computer station.
30-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,497 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

What's there to see around SureStay Hotel by Best Western Castlegar?

This hotel is located in Castlegar within a short 5-minute walk of Columbia River. You'll also find Kootenay River and Castlegar Golf Club within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of Feb 22, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on Mar 4, 2026 start from $85.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Castlegar?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Castlegar include a casino on the premises?

No, SureStay Hotel by Best Western Castlegar doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Castlegar?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SureStay Hotel by Best Western Castlegar?

Couples staying at this hotel will appreciate amenities like a comfy mattress as well as a bar and a restaurant.

Are there hot tubs at SureStay Hotel by Best Western Castlegar?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Castlegar have a restaurant that serves breakfast?

Yes, SureStay Hotel by Best Western Castlegar serves free continental breakfast at The Grand Buddha Bistro each morning.

Does SureStay Hotel by Best Western Castlegar allow pets to stay for free?

Although they can't stay for free, dogs are welcome at SureStay Hotel by Best Western Castlegar for a fee of CAD 20 per pet, per day. A deposit of CAD 100 per stay is collected.

Are there connecting rooms at SureStay Hotel by Best Western Castlegar?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to SureStay Hotel by Best Western Castlegar?

The closest major airport to SureStay Hotel by Best Western Castlegar is Castlegar, BC (YCG), which is within a mile. Another top airport is Trail, BC (YZZ-Trail Regional), which is located 23.3 mi away (32-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Castlegar?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Castlegar.

Does SureStay Hotel by Best Western Castlegar offer wedding services?

There are wedding services available at SureStay Hotel by Best Western Castlegar if that's in your vacation plans.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 318 out of 962 reviews
Rating 8 - Good. 411 out of 962 reviews
Rating 6 - Okay. 153 out of 962 reviews
Rating 4 - Poor. 51 out of 962 reviews
Rating 2 - Terrible. 29 out of 962 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Janos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and confort. Friendly Staff. The breakfast wasn't my favorite.
Stayed 1 night in Nov 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. Walls were paper thin. Some kids decided to have a party there. We decided to leave around 11pm and go somewhere else. Staff said they would refund both nights that we booked but they only refunded one night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Helpful staff, very clean room.
Stayed 7 nights in Nov 2025

6/10 Okay

Melanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa, Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room. Very comfortable bed. Enjoyed hot breakfast. Surprised there was no elevator. Do not recall reading that in the hotel description.
Stayed 1 night in Nov 2025

10/10 Excellent

Marty

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Everything awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Abu Raihan Ahmed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was welcoming. We enjoyed every moment. We surely will stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfort bed
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only issue is that we stayed 3 nights and they didn’t clean our room until the 3rd day. I had to call to get them to clean it and get fresh towels, etc, all in all it was still very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Delicious breakfast.
Stayed 2 nights in Oct 2025

6/10 Okay

Nam

Stayed 1 night in Oct 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

stuart

The Surestay is our “ go to hotel” in Castlegar. The staff are wonderful, the rooms are clean and very comfortable and the breakfast has a nice array of tasty options, including hot items like scrambled eggs etc.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location and quiet!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very appreciative of the complimentary breakfast. Great variety of options. Clean and good size room. Lots of parking and food options in the area. Great hotel overall.
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff. Excellent breakfast. Bathroom was the only disappointment as no soap in dispenser, and shower curtain bar came down. Staff were very quick to respond however. Good experience overall. Will retun.
Stayed 1 night in Oct 2025

8/10 Good

Belinda, Vancouver

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic motel, along the highway. It was clean and well maintained but a bit noisy. The Asian restaurant next door was great!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice hotel in the area clean breakfast was amazing that fresh berries and waffles and eggs. The rooms were clean and spacious nice balcony at the back nice and quiet. The people at the desk are really friendly. The people in the breakfast nook are kind and helpful. I’d stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Alan, Kalispell

Liked: Staff & service, amenities
The building is older and in need of updating, but the staff was excellent and the bed was comfortable. Dining options in Castlegar are basic.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easily accessible.
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, everything you need very close.
Stayed 1 night in Oct 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was not very exciting. Bagels were stale, no cheerios
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness
Stayed 1 night in Sep 2025