Mandarin Oriental, Lago di Como

You'll be asked to pay these charges at the property:

• A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Pet fee: EUR 70 per pet, per day
• Service animals are exempt from fees
• Rollaway bed fee: EUR 200.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 4:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
• This property accepts credit cards, debit cards, and cash.
• This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products.
• Onsite safety features include a smoke detector.
• Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

• Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
• Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
• The seasonal pool is open from March to November.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.