Hyatt Regency Casablanca4.5 out of 5.0
Recent guest reviews
The stay was a truely great experiance. The hotel was at a very good location in the city center of Casablanca and it was close to most things you wanted to see. The staff was very helpful and friendly. The only down-side was that the bed was slighlt too hard for my taste, but that is the same in many hotels. Overall a great stay and I will for sure stay there again when visiting Casablanca!
For 4 visits in 3 months I am glad I chose the Hyatt. Its a great hotel in a good central location and the staff are outstanding. Rooms are spotless and a good size - it can be a bit noisy but you are in a very central location. The food is a little pricey, but that's really my only criticism. The staff are excellent. Highly recommended.
Had a great (sadly) one night! We were there for one night when Morocco clinched a World Cup qualification for nearly 20 years.... the town went CRAZY!!! But so glad to see the jubilation!! VERY FUN place!
This was my 4th visit to that hotel and it keeps on getting better. Whatever shortcomings a facility could have is made up by the warmth of the staff. The facilities are excellent and the service is wonderful. If you like city life. This is the place
The positives * large room, very clean * good location in the city center * WiFi worked well in the room * laundry service worked well The negatives * strong mildew smell in the corridors of multiple floors * breakfast area was too small— merged with lobby lounge where smoking was allowed, this made for a very unpleasant breakfast * staff were polite but not too helpful—seemed overwhelmed by the crowds —this is odd since this is a big hotel in a major city
I booked the hotel through Ms Ghita Tantane, Hyatt Regency, via email for a group. Ms. Tantane was very responsive to my request, booking the rooms as requested and responded with confirmation numbers for our party. Our reception was warm and impressive. The hotel’s atmosphere is exquisite and charming. The hotel staff was quick to respond to any requests or needs. I would like to especially thank Ms. Sanaa at the reception desk, who immediately and kindly resolved any issues I addressed, minor though they were. She may have been “just doing her job”, but she did it well and with a smile! The same can be said of Ms. Tantane, who I had the pleasure to meet tonight. Awesome team! I highly recommend the Hyatt Regency Casablanca for business or pleasure travels. You will not regret the stay.
fantastic stay. food, room, staff and indeed people here are all wonderful. highly recommend hyatt. everything was exceptional. only issue is noise in the street but this is easily forgotten in here. the hotel gym is not the greatest but pool is good. breakfast is reall excellent and i would recommend looking at small black menu on the table it has some extra delights you can order that are not on display. Also the restaurant at the front you must try the steak.
Great Hotel with excellent hospitality. The staffs were very proffesional especially the staffs at the conceirge, guest relations are very friendly. Whenever I'm in Casablanca, my first preference to stay is Hyatt Regency Casablanca. Looking forward to my next visit.
The hotel is perfectly located in Casablanca right next to the best shops and it is very easy to get anywhere in town by taxi from this location. The staff was very hospitable and professional. The restaurant is good and the service is very efficient. We will stay again.
I was having a tough first day in Casablanca. I hate to admit it because I prefer to think that I am open-minded... and I am well- traveled.....but I really didn't like Casablanca. I didn't like the unrelenting heat, i didn't like the smells, and suddenly for the first time in my life, my stomach was starting to feel "off'. And then....lo and behold, there in the offing was... the Hyatt Regency!! Eureka, my heart was singing!! I have never been so excited in my life to see a Hyatt!! So, my friend and I went in for a glass of water in their lounge and it turned into three hours. The staff was AMAZING.. Super soliticitous... And our waiter got in on the birthday fun and brought my friend a lovely dessert with a candle on top... and he tried to sing happy brithday-- then other waiters came over and joined him. It was just so adorable!! I was in air-conditioned heaven where people were clean, i was so comfortable, and I had gotten through my first (and thankfully) only day in Casablanca. I would skip this city for sure. It made Cairo look like Oz.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1073 reviews