Magnuson Hotel Countryside2.5 out of 5.0
Recent guest reviews
I Made reservations for 3 rooms for family, including several elderly with serious health issues. According to hotels.com, The hotel overbooked their actual capacity by 50 rooms (yes 50!) and then had the audacity to cancel my reservations even though I had put deposits and my credit card was charged. The hotel NEVER EVEN CALLED TO TELL US THAT THEY HAD GIVEN THE ROOMS AWAY,!! YES, they Cancelled without even calling me! I only found out when I noticed an email from Hotels.com saying there was a problem with the reservation! The travelers had already left home. So the 92 year old woman who requires very special medical care was on the way there when we found out that they did not have rooms to sleep in!. This is insanely difficult to comprehend. But it just happened. Two days later, and I still have not heard a word from the hotel management.
We found the staff to be quite nice and eager to please. The breakfast area was comfortable and clean, as was our room. Easy access off 75N. Nice , safe walking area around MAGNUSON COUNTRY SIDE INN. We will return......
Very peaceful place, well lite parking lot and walkways, CLEAN rooms! Jacuzzi tub was very clean, and even had bubble flowers provided. Excellent customer service. Easy booking! We will visit again soon!
This hotel is worn down. Manager was barefoot. He came in our room uninvited. Breakfast was done at 9:30. He would not use the ice maker as it "is too noisy". The rate is way too high for a mediocre hotel.
I travel a good bit, and have stayed at the Magnuson hotel brand before. Although this is a mid-level hotel, I was treated as if it were a top level high cost hotel. I had a PERFECT stay. I was treated with respect at the desk and the room was what I have come to expect from Magnuson. Breakfast could use a little TLC but otherwise my stay was comfortable. Great value for a discounted rate. Saw the other review about management, don't understand that one, just see for yourself.
Dirty room and when we complained, my wife was called a lier. When I asked for a refund, I was told no by the GM. I asked for the name of someone above him and was told "the owner's name is Patel, he lives in India. Good luck with that". Dirty Hotel, poor management. STAY AWAY!
Very convenient--right off highway (but far enough no traffic noise). Room was clean & beds were comfortable. Did not eat breakfast as got in very late the night before & slept in. Gentleman at front desk was very nice. Would definitely stay here again if in the area.
The hotel was convenient to the interstate. The room was clean and the bed was very comfortable with fluffy pillows. I sleep all night which doesn't happen often. Not much to the breakfast though. Very friendly staff.
Friendly owner, good breakfast. Room was clean and comfortable. DirecTV. Had a great nights sleep here, no complaints. The owner went out of his way to make the stay comfortable. The owner made the stay personal, asking about where traveling to and providing a weather update!
We checked in late and they had the room we needed. The price was right. The owner provided us with the free wifi information. The next morning he greeted us at the continental breakfast and offered and made us a waffle and asked if we tried the other items. He also asked if we wanted a piece of bacon even though it was a continental breakfast. He was very friendly and helpful. I will make it a point to stay here again if I am going through this area. Thumbs up and great service and a decent room with DirecTV.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 56 reviews