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Country Inn & Suites By Carlson, Kennesaw, GA

2.5 out of 5.0

Recent guest reviews

The hotel WiFi stinks, the time are a mess, id never bring my family here. The staff is nice but the TV cuts out constantly, people smoke in the rooms, the breakfast is absolutely horrible, inedible. Not great

Very close to the expressway yet absolutely no traffic noise at all. A multitude of restaurants nearby. The hotel has been recently refurbished and is in tiptop condition. You can walk to Town Center Mall if you desire...right across the street.

I felt like our stay was great here. The room was nice, the food was great, the staff was pleasant, the surroundings were very safe. I would definitely stay here again. I felt like this was really centrally located to downtown Atlanta and other surrounding places. It was also close to many restaurants and to shopping.

Checked in around midnight and out at 7 so even though cheap rate didn't feel that bad about it..Bathroom ceiling had a hole in it with black something all around it..MOLD? not sure..Room smelled very musty with carpet and bathroom floor very sticky..Had to walk with flip flops on everywhere..Desk and night stands were both sticky and looked greesy..Check in and out lady was very nice and it was same lady.. that was the bright spot...Breakfast was not very good at all but it was something..bagals and toast were fine..eggs and potatoes looked iffy..Housekeeping was very bad..rug by front door filthy..look for other options

I was hesitant to book a room at this hotel due to some negative comments so we called to see if rooms were available, they were, so we drove there and asked to see a room. All of our hesitation was erased, room was clean, air conditioner worked well. Our front desk person, Alison I think was great and answered our questions. Rate was better than other hotels in the area. A bonus are the many eating places within walking distance. Don't get me wrong, work is being done to the hotel, so it is not perfect. But it warrants a good stay and we work stay again.

This property obviously used to be something other than a Country Inn. It povides no cookies or candy at front desk. And the lobby coffee and in room coffee isn't brand standard. The front desk staff was friendly and helped with area information. The breakfast area is very small as well as the outdoor pool. Hotel is in close proximity to shopping mall and restaurant options within walking distance. Room was good size, king bed perfect size even for someone 6'9 and comfortable firm bed. Bathroom floor was not clean or swept, found lots of dirt and hair from previous guests. Shower curtain backwards ... Housekeeping lacking in that area and should be checked more closely. This hotel had no Inn Case Market. Amanda is super sweet and great at her job with guests over the phone and in person. She helped me during my visit to Atlanta and I'm most thankful.

I was refused because I had a service animal. But law she is allowed everywhere I go. Manager was rude when the front desk lady called to verify if I could stay with my service animal. The manager wouldn't listen and hung up on the front desk lady.

My family has stayed at Country Inn and Suites in various cities for many years. This time, however, I was highly disappointed for the following reasons: 1. The entire hotel felt musty and smelled like tobacco smoke. 2. When I booked the room online, I marked that there would be 3 of us staying in the room. When we arrived, there were towels and washcloths for only 1 person. We went to the front desk to get more, we were told that the desk person had no access to housekeeping. Therefore, all she had to give us were the floor mats that go by the bathtub to dry off with! 3. When we arrived at the door of our room with the card key, we heard the TV on and thought we had been given the wrong room or key. We knocked and no one answered, so we tried the key. It was, in fact, our room, but I have never entered a hotel room where the TV was on first. 4. The first floor ice machine was out of order, so a guest would have to go to the 3rd floor to get ice. 5. We were unable to use the treadmill in the exercise room, because it had an out of order sign on it. 6. We went downstairs the next morning for breakfast and it was incredibly hot as if the air conditioner was out. Also, there were several cardboard boxes pushed up against the wall and around the area looking tacky and posing a tripping hazard. It appeared to us that this particular location must have been another hotel that Country Inn and Suites bought and attempted to renovate. The paint on the walls was very thick as if the walls were painted over instead of cleaned and primed. It was just a very uncomfortable stay in what felt like a cheap motel. The only bright spot was the desk clerk, Amanda. She was very friendly and tried to be as helpful as possible. At this point, I will be advising the business and family that we visited recommend a different hotel to future customers and guests.

wonderful stay at this location. will stay again if I am in this area again. very good location with very good restaurants in walking distance. rooms were beyond what I expected, entire staff was friendly and extremely helpful

This is a dirty, very poorly maintained hotel that is not up to the usual Carlson standard. Dirty, stained and smelly pillows and mattresses. No protectors used. Previous occupants hair on the mattress under the sheets. Broken fittings and bathroom door. Do not stay here!!

2625 George Busbee Pkwy Northwest Kennesaw GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Country Inn & Suites By Carlson, Kennesaw, GA places you within a short walk of Town Center at Cobb and within a mile (2 km) of IceForum. This 59-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also close to this Kennesaw hotel are Kennesaw State University and Town Park Corporate Center.


Dining

Start your day off right with a free continental breakfast.


Rooms

Country Inn & Suites By Carlson, Kennesaw, GA's 59 rooms are air-conditioned and provide coffee makers, free local calls, and ironing boards. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests staying at Country Inn & Suites By Carlson, Kennesaw, GA enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. This hotel also has coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

33% of guests recommend this hotel

Total of 130 reviews