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Hotel Puertas De Cartagena

Property class: 3

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Photo gallery for Hotel Puertas De Cartagena

A hallway with a black gate, a wooden cabinet with a calendar and brochures, a chandelier, and a mirror with an ornate frame.
A vintage-style sofa with a tufted backrest and two striped pillows against a textured stone wall.
A covered outdoor area with potted plants and a tiled floor.
A bathroom with a glass shower enclosure, a sink, and a toilet. There is a wooden table and a chair in the adjacent room.
A hotel room with two beds, a stone wall, a sink, and a television.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a mirror with an ornate frame, a wardrobe with shutters, a television, and a small table.

Standard Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a stone wall, a sink, and a television.

Triple Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

A bedroom with two beds, a wardrobe, a small table, and a mirror.

Quadruple Room

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Hotel Puertas De Cartagena is a leisurely stroll from popular sights such as Clock Tower and Cartagena de Indias Convention Center. The 12 rooms at this 3-star hotel include minibars and TVs and guests can enjoy free breakfast.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Plaza Santo Domingo - 5 min walk - 0.3 miles
  • Las Bovedas - 6 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Pezetarian - ‬2 min walk
  • ‪Restaurante Carmen - ‬1 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Townhouse Rooftop - ‬1 min walk
  • ‪Los Tacos Del Gordo - ‬2 min walk

About this property

Hotel Puertas De Cartagena

At Hotel Puertas De Cartagena, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Transportation is made easy with an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 43-inch TVs with cable channels. Minibars, hair dryers, and safes are also standard.

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Building design
Casa Amanzi Cartagena by Bernalo Hotels
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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle up to 1 km
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • Free manager's reception

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 2 floors
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for COP 80000 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: COP 80000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel Puertas

Hotel Puertas De Cartagena

Puertas De Cartagena

Hotel Puertas Cartagena

Puertas Cartagena

Puertas De Cartagena Cartagena

Hotel Puertas De Cartagena Hotel

Hotel Puertas De Cartagena Cartagena

Hotel Puertas De Cartagena Hotel Cartagena

Frequently asked questions

Is free cancellation available at Hotel Puertas De Cartagena?

Hotel Puertas De Cartagena offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel Puertas De Cartagena?

This hotel is situated in Cartagena Walled City, just steps from Fernandez Madrid Park and Plaza de San Diego, and within a short walk of Clock Tower. You'll also find Walls of Cartagena and Plaza Santo Domingo less than a mile away.

Is there parking available at Hotel Puertas De Cartagena?

No, there isn't parking available at the hotel.

Does Hotel Puertas De Cartagena include a casino at the property?

No, Hotel Puertas De Cartagena doesn't have a casino.

Will I find an indoor pool at Hotel Puertas De Cartagena?

No, there is no indoor pool at this hotel.

Is Hotel Puertas De Cartagena good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.

Does Hotel Puertas De Cartagena have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Puertas De Cartagena have a restaurant with a breakfast menu?

Hotel Puertas De Cartagena offers free cooked-to-order breakfasts each morning though there is no restaurant.

Will Hotel Puertas De Cartagena allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Puertas De Cartagena.

Does Hotel Puertas De Cartagena have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Puertas De Cartagena?

The closest major airport to Hotel Puertas De Cartagena is Rafael Nunez Intl. Airport (CTG), which is 4 mi away (18 minutes by car).

Are there rooms with balconies at Hotel Puertas De Cartagena?

No, there aren't any guestrooms at Hotel Puertas De Cartagena that offer a balcony.

Hotel Puertas De Cartagena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 104 reviews
Rating 8 - Good. 51 out of 104 reviews
Rating 6 - Okay. 15 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable el lugar y el personal del desayuno! Muy atentas. Es mas lindo que las fotos de la pagina. La piscina es chica pero agradable
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location right in the middle of town. Staff was very helpful and supportive
Stayed 5 nights in Oct 2019
Verified review

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

shelley

Liked: Staff & service, room comfort

Central Historic Cartagena

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service
mala atencion del personal de recepcion, nos cobraron la impresion de los p'ases de abordo, y desconocen los puntosturisticos cuando se les pregunta
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Helmut

Liked: Cleanliness, staff & service

Simple, preisgünstige Unterkunft in guter Lage

Wir hatten für zwei Personen ein 27 m² großes Dreibettzimmer (1 Doppelbett und 2 Einzelbetten) gebucht, bekamen aber nur ein Doppelzimmer (2 Einzelbetten, 20 m²), was preislich unter dem von uns gebuchten und im voraus bezahlten Zimmer lag. Die Betten waren bequem. Das Bad war sehr eng, das warme Wasser plätscherte manchmal nur. Aircondition gut. Das Frühstücksbüffet war okay, wenn man keine großen Ansprüche stellt.
Stayed 6 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Não gostamos: Quarto com cheiro de mofo, vazamento no banheiro e Atendimento das recepcionistas. Gostamos: Simpatia da zeladora e do ajudante.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very celan, confortable bed, Great location, the breakfast was good
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, es pequeño pero muy cómodo. Las instalaciones están en buenas condiciones, pero en el baño había un problema con el drenaje, a pesar de que se estaba remodelado.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Gaëlle

Liked: Cleanliness, property conditions & facilities, room comfort
Joli hôtel très bien situé, très propre. Personnel ok mais indifférent Un peu bruyant la nuit car dans la zone touristique et aucune isolation avec la rue.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe localisation. Près de tout. Très propre et personnel sympathique.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Everything was fine. Nice staff good location..........
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Limpio, muy central, bien situado para recorrer la Ciudad Amurallada.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Excellent customer service for late night check in.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta ubicación y muy buena relación calidad/precio.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Stayed 4 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Convenient location a plus but more minuses

This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left). Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not. We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
Stayed 5 nights in Oct 2018
Verified review

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice garden and good breakfast
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Roberta

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Para quem busca uma boa localização

Fiquei hospedada com minha família (2 adultos e 2 crianças) no período de 31 de maio a 02 de junho de 2018. O hotel é razoável. Tivemos alguns problemas como o cheiro de mofo no quarto (só com muito antialérgico), água do chuveiro fria e escassa (banho horrível0. O café da manhã é bem pobre, suco artificial e tudo muito contado. A equipe é bem simpática e agradável e a localização do hotel é muito boa, dá para passear bastante a pé.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place down town

Very nice set up great. Close to everything ..................,,,,,,,,,,,,,
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower is with mod
Stayed 7 nights in May 2018
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location to Walk the Old City

My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.
Stayed 3 nights in Dec 2017

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