Located in Cartagena Walled City, Hotel Puertas De Cartagena is within a 5-minute walk of Walls of Cartagena and within 15 minutes of other popular attractions like Clock Tower. The 12 rooms at this 3-star hotel include minibars and TVs and guests can enjoy free breakfast.
What's nearby
University of Cartagena - 2 min walk - 0.1 miles
Walls of Cartagena - 3 min walk - 0.2 miles
Clock Tower - 5 min walk - 0.3 miles
Las Bovedas - 6 min walk - 0.4 miles
Cartagena de Indias Convention Center - 8 min walk - 0.4 miles
Getting around
Rafael Nunez Intl. Airport (CTG) - 18 min drive
Restaurants
Pezetarian - 2 min walk
Townhouse Rooftop - 1 min walk
Restaurante Carmen - 1 min walk
Amasa - 3 min walk
Mistura - 1 min walk
About this property
Hotel Puertas De Cartagena
At Hotel Puertas De Cartagena, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Transportation is made easy with an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 43-inch TVs with cable channels. Minibars, hair dryers, and safes are also standard.
Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
Free manager's reception
Family friendly
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
More
2 floors
Built in 2006
Smoking not allowed
Room amenities
Bedroom
Bed sheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
43-inch TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for COP 80000 per stay
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Rollaway bed fee: COP 80000 per stay
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Check-in: 3:00 PM—-midnight
Check-out: 1 PM
Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Additional information about polices, regulations, and more:
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
Property is also known as
Hotel Puertas
Hotel Puertas De Cartagena
Puertas De Cartagena
Hotel Puertas Cartagena
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena
Frequently asked questions
Is free cancellation available at Hotel Puertas De Cartagena?
Hotel Puertas De Cartagena offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.
What's there to see within easy reach of Hotel Puertas De Cartagena?
This hotel is situated in Cartagena Walled City within a 10-minute walk of Walls of Cartagena and Clock Tower. You'll also find Bocagrande Beach and Port of Cartagena within a short drive.
Is there parking available at Hotel Puertas De Cartagena?
No, there isn't parking available at the hotel.
Does Hotel Puertas De Cartagena include a casino at the property?
No, Hotel Puertas De Cartagena doesn't have a casino.
Will I find an indoor pool at Hotel Puertas De Cartagena?
No, there is no indoor pool at this hotel.
Is Hotel Puertas De Cartagena good for couples?
Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.
Does Hotel Puertas De Cartagena have a hot tub?
No, this hotel doesn't have a spa tub.
Does Hotel Puertas De Cartagena have a restaurant with a breakfast menu?
Hotel Puertas De Cartagena offers free cooked-to-order breakfasts each morning though there is no restaurant.
Will Hotel Puertas De Cartagena allow pets to stay for free?
No, pets and service animals aren't allowed at Hotel Puertas De Cartagena.
Does Hotel Puertas De Cartagena have connecting rooms available?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Hotel Puertas De Cartagena?
The closest major airport to Hotel Puertas De Cartagena is Rafael Nunez Intl. Airport (CTG), which is 4 mi away (18 minutes by car).
Are there rooms with balconies at Hotel Puertas De Cartagena?
No, there aren't any guestrooms at Hotel Puertas De Cartagena that offer a balcony.
Hotel Puertas De Cartagena Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stephen
Stayed 4 nights in Jan 2020
Verified review
8/10 Good
shelley
Oct 12, 2019
Liked: Staff & service, room comfort
Central Historic Cartagena
Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
shelley
Stayed 3 nights in Oct 2019
Verified review
4/10 Poor
Verified traveler
Oct 9, 2019
Disliked: Staff & service
mala atencion del personal de recepcion, nos cobraron la impresion de los p'ases de abordo, y desconocen los puntosturisticos cuando se les pregunta
Verified traveler
Stayed 3 nights in Oct 2019
Verified review
6/10 Okay
Helmut
Sep 28, 2019
Liked: Cleanliness, staff & service
Simple, preisgünstige Unterkunft in guter Lage
Wir hatten für zwei Personen ein 27 m² großes Dreibettzimmer (1 Doppelbett und 2 Einzelbetten) gebucht, bekamen aber nur ein Doppelzimmer (2 Einzelbetten, 20 m²), was preislich unter dem von uns gebuchten und im voraus bezahlten Zimmer lag. Die Betten waren bequem. Das Bad war sehr eng, das warme Wasser plätscherte manchmal nur. Aircondition gut. Das Frühstücksbüffet war okay, wenn man keine großen Ansprüche stellt.
Me gustó mucho el hotel, es pequeño pero muy cómodo. Las instalaciones están en buenas condiciones, pero en el baño había un problema con el drenaje, a pesar de que se estaba remodelado.
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Joli hôtel très bien situé, très propre.
Personnel ok mais indifférent
Un peu bruyant la nuit car dans la zone touristique et aucune isolation avec la rue.
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Verified traveler
Stayed 3 nights in May 2019
Verified review
8/10 Good
Verified traveler
Mar 5, 2019
Liked: Cleanliness, staff & service
Everything was fine. Nice staff good location..........
Verified traveler
Stayed 2 nights in Feb 2019
Verified review
8/10 Good
Verified traveler
Mar 1, 2019
Liked: Cleanliness, staff & service
Limpio, muy central, bien situado para recorrer la Ciudad Amurallada.
Verified traveler
Stayed 1 night in Feb 2019
Verified review
8/10 Good
Verified traveler
Feb 23, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Dean
Stayed 4 nights in Nov 2018
Verified review
8/10 Good
Verified traveler
Oct 11, 2018
Liked: Cleanliness, staff & service, room comfort
Convenient location a plus but more minuses
This very old structure converted to a hotel is located walking distance to many old city attractions. We had to pay for our entire stay before given our room so I guess the day lady at the desk didn't feel the need to be friendly after that (not even a goodbye when we left).
Our small groundfloor room had a huge window (some may think as a plus but we kept curtain closed 24hr) overlooking the patio area where free breakfast is served. Breakfast choices are minimal but we enjoyed the daily fresh fruit & banana? bread. One night there was a long heavy downpour and raindrops came falling onto our pillows - we thought it was funny but some may not.
We've stayed at the Ritz & other top brand hotels but we're also tent campers. If you're a camper you'll do fine if you're a Ritz kind of person stay away.
Fiquei hospedada com minha família (2 adultos e 2 crianças) no período de 31 de maio a 02 de junho de 2018. O hotel é razoável. Tivemos alguns problemas como o cheiro de mofo no quarto (só com muito antialérgico), água do chuveiro fria e escassa (banho horrível0. O café da manhã é bem pobre, suco artificial e tudo muito contado. A equipe é bem simpática e agradável e a localização do hotel é muito boa, dá para passear bastante a pé.
My wife and I had a great experience. The hotel offers a great breakfast with fresh cut fruit, traditional home-made arepas and delicious Colombian coffee. The hotel is located half a block from a supermarket if you want to keep get some quick snack or even for a cheap dinner, it is very convenient. Also, it is located walking distance from many historic places such as churches. museums, nice restaurants, plazas, pubs, etc. Everything of the old city is walking distance. The bed is very comfortable and the hotel is also very quiet so you can rest well.