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Holiday Inn Express & Suites Vandalia

2.5 out of 5.0
Overview Reviews Amenities & Policies
21 Mattes Ave, Vandalia, IL
1-844-663-2269
4.3
out of 5
"Very good!"
See all 17 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

I did not sleep at all. There was a group of people partying/being loud in the breakfast area until 2 AM. This area is next to several rooms, one of them being mine. The staff did nothing to quiet them down or ask them to go to their rooms. Unacceptable!

My room was next to the pantry..5:15 wake up due to them making breakfast! Would make sure I asked for different room!

The remodel is very nice. Rooms are organized well. Only bummer was the hot tub wasn't working..

Great room, very clean, friendly staff and wonderful HOT breakfast.

It was Ok. Should not require this section for a rewiew.

The hotel was very nice, but a little pricey. The pool was nice and warm. The hot tub was nice. The hotel was clean. Breakfast had a wide variety and it was good. Free Thanksgiving newspaper was nice. Staff was very friendly.

Perfect place to stay for a night after a wedding.

I've stayed at other Days Inns that weren't very good, but I gave this one a chance. I was pleased that the important things were provided - I felt safe, the room was spotless, and it was very quiet considering how many people seemed to be around. I have to travel this route on business and I will stay here again, great value for money. I wish they'd add a computer / printer in lobby for guests.

Always stay at this hotel when I come to town. Always give great service and accommodations. The room is always exactly what I need.

The staff were very friendly, the rooms were very well maintained and were cleaned very well. Our son had a great time in the indoor pool and we thoroughly enjoyed the hot tub and exercise room.

This hotel has everything you need, and also some extras. The place to stay in Vandalia.

Brand new & very nice. Evening & breakfast staff seemed a bit inexperienced & struggled to keep up, but were very courteous. Breakfast food quality was very good.

A very good place to stay.

Mattes Ave Vandalia IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Vandalia places you 2.4 mi (3.9 km) from Vandalia State House. This 70-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 70 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 27-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

Guests staying at Holiday Inn Express & Suites Vandalia enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 3
$112* Per night/room Feb 28 - Feb 29

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Vandalia

Everyone (6) Couples (4) Business (2) Family (5) Other (1)
5
Everyone

By on Feb 24, 2020

2
Family

I did not sleep at all. There was a group of people partying/being loud in the breakfast area until 2 AM. This area is next to several rooms, one of them being mine. The staff did nothing to quiet them down or ask them to go to their rooms. Unacceptable!

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

I apologize that you were not able to enjoy your stay because of loud guests in the lobby. We will use your feedback to better train our staff so they take care of these situations in the future. We hope you will give us another chance to show you that your unsatisfactory stay was an exception.

5
Everyone

By on Oct 26, 2019

Review comment responded on Oct 28, 2019

Thank you for the awesome score! We hope to see you again the next time you are in the area.

4
Everyone

By on Aug 10, 2019

Review comment responded on Sep 3, 2019

Thanks for leaving us a great rating! Leah Mertz - Guest Service Manager

4
Family

My room was next to the pantry..5:15 wake up due to them making breakfast! Would make sure I asked for different room!

By on May 13, 2019

Review comment responded on May 16, 2019

Thank you for taking the time to let us know about your most recent stay. I do truly apologize that you were woken up due to being next to our kitchen. Unfortunately we were sold out that night and didn't have any other options.

5
Partner Couples Family

The remodel is very nice. Rooms are organized well. Only bummer was the hot tub wasn't working..

By on May 6, 2019

Review comment responded on May 8, 2019

Thank you for taking the time to let us know about your stay at our property here in Vandalia. I do apologize for our hot tub being down, I can assure you that we are working diligently to get it in working order again, but we have been having a lot of unexpected hiccups along the way. We are still working everyday to get the hot tub up and running again. Thank you for still leaving us a great review; your understanding is much appreciated.

5
Everyone

By on Sep 27, 2018

Review comment responded on Sep 28, 2018

Thank you!

5
Everyone

Great room, very clean, friendly staff and wonderful HOT breakfast.

By on Aug 9, 2016

5
Everyone

It was Ok. Should not require this section for a rewiew.

By on May 2, 2016

4

nice hotel, good breakfast, a little pricey

Family

The hotel was very nice, but a little pricey. The pool was nice and warm. The hot tub was nice. The hotel was clean. Breakfast had a wide variety and it was good. Free Thanksgiving newspaper was nice. Staff was very friendly.

By on Nov 28, 2015

Holiday Inn Express & Suites Vandalia

21 Mattes Ave, Vandalia, IL 62471
url importing https://www.orbitz.com/Carlyle-Lake-Hotels-Holiday-Inn-Express-&-Suites-Vandalia.h1665176-p2.Hotel-Reviews