The front office staff was very nice and the location was very convient! Now to the actual review of the rooms.. the room was very out dated and we had a cockroach in our room :(
If you like being closed to flower fields and outlet store this is a great option. The front desk guy could be friendlier, nicer.
Nice location, close to lots of food options. It’s a motel, run down, not super clean, walls are paper thin. We had a party next door and had to change rooms at midnight so we could sleep in quiet.
Fire alarm went off 15 mins after check in. my child was in the shower and had to rush out asap freezing as we stood in the parking lot in the cold. There was no updates so we walked to the hobby and was told it was a false alarm. The shower was also clogged and had to call to get it serviced when we checked in. This was during the night hours but had to delay my sleep to wait to get this fixed. Overall not happy with my stay.
Location and shuttle service was awesome. Very noisy. Especially if you have a room by the lobby and there are late groups don’t expect to sleep
Very nice, clean and friendly. Thank you!!!
The staff was beyond friendly and great, very helpful. Best staff i have ever came across to go above and beyond to accommodate our needs.
Was surprised at the additional $75 a night for damage deposit. But was fine for Legoland visit with the kids. Hot tub not very hot, but pool was nice.
Clean, friendly staff great coffee and good value for the price.
First of all the hotel charges a $75 security fee per night on top of your regular reservation. The $150 was withdrawn immediately from my bank and will not be credited back for 3 days. The room was old, musty & terrible bed.
The staff is wonderful! Accommodations are absolutely no frills, outlets & usb/outlet lights are scarce/ unavailable respectively. There were no extra pillows available (which flatten if your head weighs more than a feather.) Also I missed that there is no breakfast while booking. If you are looking for an affordable clean,quiet place to lay your head with no frills this is your place and it’s exactly what we needed. Check in and out as well as other workers around the hotel are wonderful. I could not have been more pleased with them
The mini refrigerator wasn't on when I arrived so I couldn't use it for several hours. This was disappointing since I had medications that needed to be refrigerated. Upon check out I noticed the smoke detector was covered in plastic so I'm glad there wasn't a fire.
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Carlsbad By The Sea Hotel places you next to Carlsbad Premium Outlets and within a 5-minute walk of other popular sights like Flower Fields of Carlsbad. This 3-star hotel welcomes guests with 146 rooms and conveniences like a private beach, an outdoor pool, and a gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
36-inch LCD TVs come with cable channels. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available once per stay.
Carlsbad By The Sea Hotel features an outdoor pool, a children's pool, and a gym. If you drive, self parking is USD 12.00 per night, and there's also a beach shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
The front office staff was very nice and the location was very convient! Now to the actual review of the rooms.. the room was very out dated and we had a cockroach in our room :(
Thank you for taking the time to leave us a review. Our staff will be very appreciative to hear your feedback. We also look forward to your next stay here at Carlsbad by the Sea Hotel.
If you like being closed to flower fields and outlet store this is a great option. The front desk guy could be friendlier, nicer.
On behalf of my entire team, I would like to express my sincerest apologies for the lackluster service you received. Your concerns are duly noted, and we will address this directly with our front desk staff. We hope to have the opportunity to make a more positive, lasting impression in the near future.
Nice location, close to lots of food options. It’s a motel, run down, not super clean, walls are paper thin. We had a party next door and had to change rooms at midnight so we could sleep in quiet.
We appreciate you staying with us and sharing your experience.
Thank you for taking the time to leave us a review. Our staff will be very appreciative to hear your feedback. We also look forward to your next stay here at Carlsbad by the Sea Hotel.
Fire alarm went off 15 mins after check in. my child was in the shower and had to rush out asap freezing as we stood in the parking lot in the cold. There was no updates so we walked to the hobby and was told it was a false alarm. The shower was also clogged and had to call to get it serviced when we checked in. This was during the night hours but had to delay my sleep to wait to get this fixed. Overall not happy with my stay.
We sincerely apologize for the inconvenience you experienced with us. Your review will be duly noted to ensure no other guest experiences the dissatisfaction you endured while with us. We will certainly address these concerns in hopes to better serve you and other guests in the future. Again, on behalf of my entire team we're extremely sorry to hear that your stay was inadequate. We hope to have the opportunity to make a more positive, lasting impression in the near future.
Location and shuttle service was awesome. Very noisy. Especially if you have a room by the lobby and there are late groups don’t expect to sleep
Thank you for taking the time to leave us a review. We do apologize for the inconvenience you faced during your stay. We will do our best to assign a room in a quiet area of the hotel if you decide to stay with us again in the future. Thank you, once again, for your time.
Very nice, clean and friendly. Thank you!!!
Good day, Thank you for the feedback and overall stay was definitely great to hear. We appreciate you choosing our hotel and hope to see again in the near future.
Thank you for taking the time to leave us such a wonderful review. We as a team are delighted that you enjoyed our services. Our dedicated staff will be pleased to learn of your high praise. We also look forward to serving you again in the future here at Carlsbad by the Sea Hotel. Thank you, once again, for your kind words.