I have ZERO complaints about this resort! The staff was so friendly, I was actually shocked at just how friendly the were to every single guest! In my opinion, preferred is the way to go if you can do it. Our butler Warnes was fantastic, we couldn’t have been happier with him. The property stays immaculate, the staff is constantly cleaning everything. We loved the food and tried a ton of new things. Some drinks were stronger than others, depending on who was serving, but we never felt like they were watered down. The staff at the preferred pool is the BEST!! La Chiqui and Antonio make sure your cup is never empty, and will get you anything you want. We did a 10 year vow renewal on the beach and Vangie, the wedding coordinator, was fantastic with the planning. She even officiated the ceremony and it was perfect! Warnes came also, and took a video and some pictures for us. The disco is FUNNNN, but super hot in there because it’s mostly open air and it gets pretty crowded. Just put your hair up and wear loose clothing and cut loose. You’ll sweat out a ton of alcohol, and get plenty of exercise dancing your butt off! Go see Sweet Caroline at the sports bar, she will play your song requests and dance with you! Room service was iffy for us, some things were better than others. The nachos and panini were delicious, the pizza and burger were ok. But I was usually around 2am, so we weren’t going to complain about food being delivered to us! Overall, we fell in love with this resort!
Reviewed on Oct 17, 2021
