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The Parkgate Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Reception hall
Lobby lounge
Infinity pool
Exterior
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪17 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬
VIP Access
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Room options

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(71 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(27 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature Queen

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Signature King

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Signature Junior Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature King with Sofa

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cardiff

Located in Cardiff City Centre, The Parkgate Hotel is within a 5-minute walk of Principality Stadium and within 15 minutes of other popular attractions like Cardiff Castle. This 4-star hotel has 169 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • St. David's - 4 min walk - 0.3 miles
  • Cardiff Castle - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 9 min walk - 0.5 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 17 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Coffee #1 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Borough - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

The Parkgate Hotel

Guests staying at The Parkgate Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include meeting rooms and a banquet hall.
Guests can expect free WiFi and 49-inch LED TVs. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 28 for adults and GBP 16 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Are free cancellation options available at The Parkgate Hotel?

The Parkgate Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Parkgate Hotel?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on Jun 7, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Parkgate Hotel?

This hotel is situated in Cardiff City Centre within a 10-minute walk of Principality Stadium and Cardiff Castle. You'll also find Cardiff Bay and St. David's less than a mile away.

Will I be able to park at The Parkgate Hotel?

No, there isn't parking available at the hotel.

Is there a spa at The Parkgate Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, body wraps, and couples treatments.

Does The Parkgate Hotel feature a casino on the premises?

No, The Parkgate Hotel doesn't have a casino.

Is there an indoor pool at The Parkgate Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Parkgate Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and a full-service spa.

Does The Parkgate Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Parkgate Hotel have a restaurant that serves breakfast?

Yes, The Parkgate Hotel serves buffet breakfast for a surcharge each morning at The Sorting Room.

Does The Parkgate Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Parkgate Hotel.

Does The Parkgate Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Parkgate Hotel?

The closest major airport to The Parkgate Hotel is Cardiff International Airport (CWL), which is 13.7 mi away (42 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.4 mi away.

Can I book a room with a balcony at The Parkgate Hotel?

No, there aren't any guestrooms at The Parkgate Hotel that offer a balcony.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1399 out of 1799 reviews
Rating 8 - Good. 242 out of 1799 reviews
Rating 6 - Okay. 104 out of 1799 reviews
Rating 4 - Poor. 31 out of 1799 reviews
Rating 2 - Terrible. 23 out of 1799 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

GARETH

Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Lovely staff and thank you for providing ice for my badly sprained ankle
Stayed 2 nights in Feb 2026

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael, Amherst

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean, quiet. Would have been better if coffee at breakfast was brewed instead of machine-made.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Absolutely fantastic stay at Parkgate hotel. The room was superb, staff as always friendly, approachable and helpful. The breakfast was so delicious and good quality we actually ruined our dinner date later on! Cannot rate highly enough!
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Clean and compact room. Excellent choice at breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, the amenities are superb, the location is fantastic and the staff excellent.
Stayed 1 night in Feb 2026

10/10 Excellent

kenneth

Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

10/10 Excellent

Kirsty

Stayed 1 night in Feb 2026

10/10 Excellent

Alister

Stayed 1 night in Feb 2026

10/10 Excellent

Jessie

Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Feb 2026

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and professional. Dinner was delicious and the beds are very comfortable. Plan to stay on my next trip to Cardiff
Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and efficient. Mo in the restaurant made a fuss of my Mother for her birthday, and Allison, in the spa, was very helpful to me regarding my room key All the staff had just the right approach of friendliness and professionalism.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jenny, Calne

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay and all very impressive. Lovely building and the decor was tastefully done. The staff were always ready to please, nothing was too much trouble. I have one little niggle, there were no coat hooks by the door in your room to put your wet coat on, also no hooks in the bathroom to put your robe on while in the bathroom. We will certainly come again.
Stayed 1 night in Feb 2026

10/10 Excellent

Kate

Stayed 1 night in Feb 2026

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Very nice place
Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Stayed 1 night in Feb 2026

10/10 Excellent

Donna

Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and facilities
Stayed 1 night in Feb 2026

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities
I really dislike waiting until 4 o'clock to check in. It seems to be a thing in Scotland and Wales.
Stayed 1 night in Feb 2026

2/10 Terrible

Gary

Liked: Cleanliness
Disliked: Staff & service, amenities
Poor communication with reception regards to the spa, then managed to book the spa only to be called back to be told that a mistake was made therefore cancelling our spa. Then the iron spat out rusty water and stained my shirt. NEVER AGAIN will I stay here
Stayed 1 night in Feb 2026

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service
Spotless room. Really comfortable bed and lots of pillows. Definitely will come back
Stayed 1 night in Feb 2026

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