Featured Image
1/56 Featured Image Featured image 1 of 56

Best Western Le Donjon places you next to Medieval City and Aude Gate. This 61-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's in central Carcassonne and also a short walk from Basilica of St. Nazaire and St. Celse and Narbonnaise Gate.


Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 61 air-conditioned rooms provide minibars, coffee makers, and free newspapers. 23-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Free local calls, hair dryers, and laptop-compatible safes are other standard amenities.

Property features

Guests of Best Western Le Donjon enjoy access to free WiFi in public areas, 2 meeting rooms, and a business center. Valet parking is available for EUR 20 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, free newspapers, and a garden.


  • Steps from Medieval City
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Hotel Amenities

Hotel Amenities

Best Western Le Donjon occupies 3 buildings in Carcassonne's medieval fortified city. The main hotel building has a 24-hour front desk, and a daily buffet breakfast (surcharge) is served in the breakfast room. The hotel's restaurant, Brasserie Le Donjon, specializes in regional cuisine, while the lounge Le Comptoir des Vins et Terroirs features regional wines and small plates. Private wine-tasting sessions and romantic candlelit dinners can be arranged on request.

Room service is available during limited hours. Onsite meeting space accommodates up to 100 guests, and wireless Internet access is complimentary in public areas. The smoke-free hotel offers an Internet point. Parking is available for a surcharge, and hotel staff can arrange airport shuttle service for a surcharge (limited hours).

  • Business center 
  • Porter/bellhop 
  • Multilingual staff 
  • Total number of rooms - 61 
  • Dry cleaning/laundry service 
  • Television in common areas 
  • Bar/lounge 
  • Elevator/lift 
  • Restaurant 
  • 24-hour front desk 
  • Valet parking (surcharge) 
  • Free newspapers in lobby 
  • Number of floors - 3 
  • Meeting rooms 2 
  • Parking (limited spaces) 
  • Luggage storage 
  • Smoke-free property 
  • Breakfast available (surcharge) buffet 
  • Express check-out 
  • Free WiFi 
  • Spa treatment room(s) 
  • Garden 
  • Number of buildings/towers - 3 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge), Parking (limited spaces)

Room Amenities

Best Western Le Donjon offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. This Carcassonne hotel provides complimentary wireless high-speed Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours) 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Iron/ironing board 
  • Free local calls 
  • Television 
  • Desk 
  • Free WiFi 
  • Free newspaper 
  • Shower only 
  • Free cribs/infant beds 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 

Where to Eat

Brasserie Le Donjon - Specializing in regional cuisine, including cassoulet. Open for lunch and dinner.

Le Comptoir des Vins et Terroirs - Wine bar and shop. Regional wines, cheeses, and meats. Indoor and courtyard seating.

Buffet breakfast - Offered each morning in the main hotel building for a surcharge.

In-room dining - Available during limited hours.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of EUR 12 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 1.40 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 12 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Donjon
  • Best Western Donjon Carcassonne
  • Best Western Donjon Hotel
  • Best Western Donjon Hotel Carcassonne
  • Best Western Carcassonne
  • Best Western Hotel Carcassonne
  • Carcassonne Best Western
  • Best Western Donjon Remparts Hotel Carcassonne
  • Best Western Donjon Remparts Hotel
  • Best Western Donjon Remparts Carcassonne
  • Best Western Donjon Remparts
  • Best Western Le Donjon Les Remparts

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Sorry, we seem to have had an issue loading our review content. Try again?