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The Onyx Apartment Hotel by NEWMARK

Property class: 4
VIP Access

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Photo gallery for The Onyx Apartment Hotel by NEWMARK

Outdoor pool
Front of property
Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Living area | Flat-screen TV
Deluxe Studio, 1 King Bed, Mountain View | In-room safe, iron/ironing board, free WiFi
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Place, Cape Town International Convention Centre
    ‪3 min walk‬
  • Place, Long Street
    ‪5 min walk‬
  • Place, Bree Street
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Studio, 1 King Bed, Mountain View

Deluxe Studio, 1 King Bed, Mountain View | In-room safe, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed, Mountain View

  • Mountain view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | In-room safe, iron/ironing board, free WiFi

Apartment, 1 Bedroom, City View

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | Bathroom | Free toiletries, slippers, towels

Studio, 1 King Bed, City View

  • City view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View | Private kitchenette | Fridge, microwave, oven, stovetop

Deluxe Apartment, 1 Bedroom, Mountain View

  • Mountain view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV

Apartment, 2 Bedrooms, City View

  • City view
  • 75 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • Mountain view
  • 75 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About the neighborhood

Cape Town

Located in Cape Town City Centre, The Onyx Apartment Hotel by NEWMARK is within a 5-minute walk of Cape Town International Convention Centre and within 15 minutes of other popular attractions like Long Street. This 112-room, 4-star aparthotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.
View more Aparthotels in Cape TownOpens in a new window

What's nearby

  • Cape Town International Convention Centre - 3 min walk - 0.2 miles
  • Artscape Theatre Centre - 3 min walk - 0.2 miles
  • Long Street - 5 min walk - 0.3 miles
  • Bree Street - 6 min walk - 0.4 miles
  • Greenmarket Square - 8 min walk - 0.4 miles

Getting around

  • Woodstock Station - 3 min drive
  • Cape Town Station - 9 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪Starbucks Foreshore Cape Town - ‬8 min walk
  • ‪Col'Cacchio - ‬8 min walk
  • ‪Westin Executive Club Lounge - ‬5 min walk
  • ‪Thirty7 - ‬5 min walk
  • ‪Yu - ‬1 min walk

About this property

The Onyx Apartment Hotel by NEWMARK

At The Onyx Apartment Hotel by NEWMARK, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for ZAR 825 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. This aparthotel also has a terrace.
Each apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers free toiletries and slippers. Other standard amenities include free bottled water, a safe, and an ironing board.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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Total with taxes and fees
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Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 18 km
  • Car recommended
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 258 per person
  • A bar/lounge
  • A restaurant

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Safe

Location highlights

  • Near the bay

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 112 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately ZAR 258 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town

Frequently asked questions

Is free cancellation available at The Onyx Apartment Hotel by NEWMARK?

The Onyx Apartment Hotel by NEWMARK provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Onyx Apartment Hotel by NEWMARK?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at The Onyx Apartment Hotel by NEWMARK on May 16, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Onyx Apartment Hotel by NEWMARK?

This aparthotel is situated in Cape Town City Centre within a 10-minute walk of Long Street, Bree Street, and Artscape Theatre Centre. You'll also find Greenmarket Square and Castle of Good Hope less than a mile away.

Does The Onyx Apartment Hotel by NEWMARK have a casino at the property?

No, The Onyx Apartment Hotel by NEWMARK doesn't have a casino.

Will I find an indoor pool at The Onyx Apartment Hotel by NEWMARK?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Does The Onyx Apartment Hotel by NEWMARK have a restaurant that serves breakfast?

Yes, The Onyx Apartment Hotel by NEWMARK serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will The Onyx Apartment Hotel by NEWMARK allow pets to stay free of charge?

No, pets aren't allowed at The Onyx Apartment Hotel by NEWMARK.

How far is the airport from The Onyx Apartment Hotel by NEWMARK?

The closest major airport to The Onyx Apartment Hotel by NEWMARK is Cape Town Intl. Airport (CPT), which is 12.5 mi away (19 minutes by car).

The Onyx Apartment Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 585 reviews
Rating 8 - Good. 122 out of 585 reviews
Rating 6 - Okay. 24 out of 585 reviews
Rating 4 - Poor. 11 out of 585 reviews
Rating 2 - Terrible. 13 out of 585 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lihua

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff are nice
Stayed 1 night in Jan 2026

10/10 Excellent

MF

Traveled with group
Liked: Cleanliness, amenities
Value for money
Stayed 1 night in Jan 2026

10/10 Excellent

Tricia Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous 5-night stay at the Onyx. I booked a junior suite with all amenities. It was very prefect. The deco was lovely and all aspects of the room was comfy. The location was convenient for the conference I was attending at the center. I would highly recommend a stay at the Onyx.
Stayed 6 nights in Nov 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was large and perfect size for 4 adults including large balcony and kitchen / dining area. The location was great as we were able to walk to the waterfront.
Stayed 8 nights in Dec 2025

2/10 Terrible

Kathryn

Liked: Cleanliness
Disliked: Amenities
Room wasn't as advertised at all, and staff had COVID which I caught directly, she couldn't stop coughing and this was contagious and sincerely ruined the last two days of the holiday
Stayed 5 nights in Dec 2025

10/10 Excellent

Manesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked a two bedroom suite at the Onyx Hotel and were very happy with the accommodation, location, service, and the room size. There is living area, Well equipped Kitchen (though we didn't use it), large windows, soft beds, a small balcony, parking, and BF (excellent) was included in the Room Rate. Location is close to V&A Waterfront and there are many hotels in the vicinity. The Asian Restaurant on site serves up some delicious food. Would definitely recommend the Onyx Hotel/Apartment for a stay in Capetown.
Stayed 5 nights in Dec 2025

8/10 Good

Ganiu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good and the staff were wonderful.
Stayed 6 nights in Dec 2025

8/10 Good

Zealand

Traveled with family
Liked: Cleanliness, amenities
Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!
Stayed 4 nights in Dec 2025

2/10 Terrible

Strider

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
If you want 2:star experience in 5 star price this is you stop... If you want clean friendly staff and we'll stocked apartmentgi go else whereeherewanwe'lland
Stayed 7 nights in Dec 2025

8/10 Good

Sharonda

Stayed 8 nights in Dec 2025

10/10 Excellent

Nonkululeko

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Eric

Stayed 2 nights in Dec 2025

10/10 Excellent

Mereia, Bulford

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely wonderful stay at this hotel. From the moment I arrived, the staff made me feel welcomed with their politeness, professionalism, and genuine warmth. They are incredibly respectful, always ready to help, and consistently go above and beyond to make guests feel comfortable. Their beautiful smiles truly brighten the atmosphere. The room was spotless every day—clean, fresh, and well-maintained, which made my stay even more relaxing. The hotel’s location is excellent as well, making it easy to get around and enjoy the surrounding area. The food was another highlight—delicious, beautifully prepared, and full of flavor. You can tell the hotel takes great pride in the quality of their cuisine. Overall, I had a fantastic experience and would strongly recommend this hotel to anyone looking for comfort, great service, and exceptional hospitality. I will definitely return next time with my family!
Stayed 3 nights in Dec 2025

8/10 Good

JW

Stayed 6 nights in Nov 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities
I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at
Stayed 3 nights in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Outstanding staff and service. Great location and well appointed rooms. Highly recommend!
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The apartment was exactly as advertised. The staff were friendly and quite helpful. The location was ideal. I can’t wait to return.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Great location. Friendly staff. Super clean. Roomy studio. Great views.
View from room 1028
Stayed 8 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront
Stayed 3 nights in Nov 2025

10/10 Excellent

Imshah, Miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely large rooms. We received a room upgrade, many thanks. Also well priced. We had a great time. We recommend it highly
Stayed 5 nights in Nov 2025

8/10 Good

Hamida

Traveled with family
Liked: Cleanliness, room comfort
Location is quiet but close to everywhere you want to go
Stayed 4 nights in Oct 2025

10/10 Excellent

Hamida

Traveled with family
Liked: Cleanliness, room comfort
The hotel is in a nice location, away from the craziness but close to everything
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, amenities
Perfect spotless room. Incredibly couteous and friendly staff. Great location
Stayed 7 nights in Oct 2025

10/10 Excellent

Tianna

Traveled with family
Liked: Cleanliness, room comfort
Friendly staff and nice accommodation atmosphere
Stayed 9 nights in Oct 2025

6/10 Okay

Ashleigh

Stayed 4 nights in Oct 2025

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