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Recent guest reviews

Fantastic hotel. Room was spacious and comfortable. Breakfast was great. Great location.

The hotel and food were wonderful. However, upon checking I was told my payment wasn't received even though I was sure I had already paid for it months prior. I was asked to make payment again and if I had proof I previously paid I would be refunded. I promptly found my receipt and provided it to the staff minutes later. I still have not received a refund and it is two weeks later. The second problem is, I shorts our stay by 6 days and was promised a refund. I had this approved through orbitz and the hotel staff (orbitz contacted the hotel). I have still not recieved a refund for this either. It is over $2000 total refund. I have contacted the hotel and was promised a call back on several occasions and I am still waiting and I'm already home from my trip.

Couldn't have picked a better hotel!!! Absolutely AMAZING staff especially the front end and breakfast room staff! The location was also perfect, right in front of the beach, along a strip of endless choices of restaurants and full of tourists Visited in November so we couldn't use the beach because it was still a little chilly! I would definitely go back there. If you want to party till late, pick a hotel closer to the city area.

69 Victoria Road Cape Town Western Cape

Hotel highlights

  • Steps from Camps Bay Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Camps Bay, The Bay Hotel is adjacent to Camps Bay Beach with other popular attractions like Kloof Street within a within a few miles (5 km). This 78-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and 2 restaurants.


Dining

Enjoy the ocean views at Deli, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 78 accommodations feature sitting areas. Guests can expect to find free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and free bottled water are also standard. Housekeeping is available once per stay.


Property features

Guests of The Bay Hotel have access to a full-service spa, 4 outdoor pools, and a fitness center. If you drive, self parking is ZAR 80 per day, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 750 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include outdoor tennis courts, free WiFi in public areas, and conference space.

Room options

Luxury Twin Room, Balcony (King )

1 King Bed | 2 Twin Beds | Sleeps 2

Suite, Sea View

1 King Bed | 2 Twin Beds | Sleeps 2

Cabana

1 King Bed | 2 Twin Beds | Sleeps 2

Premier Twin Room, Balcony (King)

1 King Bed | 2 Twin Beds | Sleeps 2

Guest reviews for The Bay Hotel

Everyone (2) Couples (1)
5
Everyone

Fantastic hotel. Room was spacious and comfortable. Breakfast was great. Great location.

By on Nov 6, 2018

3

lack of timely response in refund

Everyone

The hotel and food were wonderful. However, upon checking I was told my payment wasn't received even though I was sure I had already paid for it months prior. I was asked to make payment again and if I had proof I previously paid I would be refunded. I promptly found my receipt and provided it to the staff minutes later. I still have not received a refund and it is two weeks later. The second problem is, I shorts our stay by 6 days and was promised a refund. I had this approved through orbitz and the hotel staff (orbitz contacted the hotel). I have still not recieved a refund for this either. It is over $2000 total refund. I have contacted the hotel and was promised a call back on several occasions and I am still waiting and I'm already home from my trip.

By , from boston on Jun 26, 2016

5

absolutely amazing staff!

Couples

Couldn't have picked a better hotel!!! Absolutely AMAZING staff especially the front end and breakfast room staff! The location was also perfect, right in front of the beach, along a strip of endless choices of restaurants and full of tourists Visited in November so we couldn't use the beach because it was still a little chilly! I would definitely go back there. If you want to party till late, pick a hotel closer to the city area.

By on Nov 13, 2015

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