The Bay Hotel4.5 out of 5.0
Recent guest reviews
The hotel and food were wonderful. However, upon checking I was told my payment wasn't received even though I was sure I had already paid for it months prior. I was asked to make payment again and if I had proof I previously paid I would be refunded. I promptly found my receipt and provided it to the staff minutes later. I still have not received a refund and it is two weeks later. The second problem is, I shorts our stay by 6 days and was promised a refund. I had this approved through orbitz and the hotel staff (orbitz contacted the hotel). I have still not recieved a refund for this either. It is over $2000 total refund. I have contacted the hotel and was promised a call back on several occasions and I am still waiting and I'm already home from my trip.
Couldn't have picked a better hotel!!! Absolutely AMAZING staff especially the front end and breakfast room staff! The location was also perfect, right in front of the beach, along a strip of endless choices of restaurants and full of tourists Visited in November so we couldn't use the beach because it was still a little chilly! I would definitely go back there. If you want to party till late, pick a hotel closer to the city area.