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Sunstays Lagoon Beach

4.0 star property
Beachfront, with spa services

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Photo gallery for Sunstays Lagoon Beach

Superior Apartment | Terrace/patio
3 outdoor pools
Deluxe Apartment | Living area | TV
Interior entrance
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Kitchen
  • Parking included

Explore the area

View in a map
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441
  • Place, Canal Walk Shopping Centre
    ‪4 min drive‬
  • Place, Cape Town International Convention Centre
    ‪8 min drive‬
  • Place, Sunset Beach
    ‪11 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

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About the neighborhood

Cape Town

Located in Milnerton within a mile (2 km) of Milnerton Beach, Sunstays Lagoon Beach is within a few miles (5 km) of Canal Walk Shopping Centre. This 50-room, 4-star hotel welcomes guests with 3 outdoor pools, a bar/lounge, and free self parking.

What's nearby

  • Canal Walk Shopping Centre - 4 min drive - 2.0 miles
  • Cape Town International Convention Centre - 8 min drive - 5.0 miles
  • Long Street - 8 min drive - 5.0 miles
  • Cape Town Stadium - 11 min drive - 6.5 miles
  • Sunset Beach - 11 min drive - 4.4 miles

Getting around

  • Woodstock Station - 6 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • ‪Square Cafe & Wine Bar - ‬6 min drive
  • ‪Hussar Grill - ‬6 min drive
  • ‪Italian Club Cape Town - ‬12 min walk
  • ‪Urban Umami - ‬6 min drive
  • ‪Cattle Baron - ‬8 min drive

About this property

Sunstays Lagoon Beach

Beachfront, with spa services
At Sunstays Lagoon Beach, guests have access to features like 3 outdoor pools and spa treatment rooms. There's free parking, and an airport shuttle (available 24 hours) for ZAR 350 per vehicle roundtrip.
TVs come with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Kitchens, balconies or patios, and sitting areas are also available. Housekeeping is not available.
3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

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Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Guest services

  • No housekeeping service

Outdoors

  • On the bay
  • On the beach

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-9 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Sunstays
Sunstays Lagoon
Sunstays Lagoon Beach
Sunstays Lagoon Beach Apartment
Sunstays Lagoon Beach Apartment Cape Town
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Apartments Hotel Milnerton
Sunstays Lagoon Beach Apartments Cape Town/Milnerton
Sunstays Lagoon Cape Town
Sunstays Lagoon Beach Hotel
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Hotel Cape Town

Frequently asked questions

What is there to do around Sunstays Lagoon Beach?

This hotel is situated in Milnerton, close to Cape Town Stadium and Long Street. You'll also find Canal Walk Shopping Centre and Sunset Beach within a short drive.

Will I be able to park at Sunstays Lagoon Beach?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sunstays Lagoon Beach include a casino at the property?

No, Sunstays Lagoon Beach doesn't have a casino.

Is there an indoor pool at Sunstays Lagoon Beach?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Sunstays Lagoon Beach good for couples?

Amenities that appeal to couples at this beachfront hotel include a kitchen and premium bedding in each guestroom with some featuring sea views.

Are there hot tubs at Sunstays Lagoon Beach?

No, this hotel doesn't have a spa tub.

Does Sunstays Lagoon Beach feature a restaurant that includes a breakfast menu?

No, Sunstays Lagoon Beach doesn't have a restaurant that serves breakfast.

Does Sunstays Lagoon Beach allow pets to stay for free?

No, pets aren't allowed at Sunstays Lagoon Beach.

Are there connecting rooms at Sunstays Lagoon Beach?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Sunstays Lagoon Beach?

The closest major airport to Sunstays Lagoon Beach is Cape Town Intl. Airport (CPT), which is 11.8 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Sunstays Lagoon Beach?

Yes, every guestroom at Sunstays Lagoon Beach comes with a balcony with some featuring sea or courtyard views.

Reviews

Sunstays Lagoon Beach Reviews

8.2

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities
Rating 10 - Excellent. 53 out of 138 reviews
Rating 8 - Good. 55 out of 138 reviews
Rating 6 - Okay. 20 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 7 out of 138 reviews

Reviews

6/10 Okay

Brenda

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not up to our expectations

We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 13 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
Stayed 6 nights in Aug 2018

10/10 Excellent

JANET, Gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious self catering apartment with.great sea vi

We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
Stayed 1 night in Jul 2018

6/10 Okay

Tony

Liked: Room comfort
Disliked: Cleanliness, staff & service

Frustrating stay..

No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Stayed 3 nights in Jul 2018

8/10 Good

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the Beach in Cape Town

Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!

10/10 Excellent

anthony , cape town lagoon beech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel right on the beech

This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
Stayed 14 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic views

Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
Stayed 6 nights in Nov 2017

8/10 Good

Peter , Scotland

Liked: Cleanliness, property conditions & facilities, room comfort

Location was great - right on the beach

dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Stayed 2 nights in Oct 2017

10/10 Excellent

Eric, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!!! Very beautiful

Awesome view of Table Mountain. Staff is amazing.
Stayed 7 nights in Sep 2017

6/10 Okay

Phil, Memphis TN

Will visit again

Only complaint, the dryer in the apartment would not work.
Stayed 6 nights in Sep 2017

8/10 Good

Milhouse412, Winnipeg, MB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location on the beach.

View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
Stayed 3 nights in Aug 2017

10/10 Excellent

Mindy, Pataskala, Ohio USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two bedroom apartment had lots of room and 2 bathrooms were convenient. We had a great view from our balcony. It was in a good location. Thai restaurant within walking distance. Easy pick up and drop off location for Uber drivers. Easy to get to City Centre and all other sight seeing locations.
Stayed 11 nights in Jul 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda from California

Staff were excellent and friendly. Apartment was convenient to beach and central Cape Town. Free garage parking helpful. Washer/dryer made laundry easy. Like home away from home
Stayed 23 nights in Jun 2017

10/10 Excellent

Audrey, gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Thanks had a lovely stay. Close to where you wantto be

8/10 Good

Junae Diamond

Liked: Cleanliness, staff & service, room comfort

Nice Beach Apartment!

This hotel is literally on the beach, which is lovely! It was wonderful to wake up to the gorgeous African sunrise and to fall asleep to the beautiful African sunset. Upon booking, I was not aware that there were two different hotels at the same location. Our location could use updating, for our apartment did not have air conditioning, the Wifi service was very bad & the front door of our apartment had trouble closing. Overall though, the apartment was spacious, comfortable and clean. I spent a lovely afternoon at the spa at the hotel and had one of the best massages I have ever had! The restaurants on the premises are good as well and the ocean and mountain views are breathtaking!

10/10 Excellent

Desire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Awesome view. Lovely colors used for decor

8/10 Good

mandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service at the Sunstays apartments

My stay at Sunstays was amazing . Rate will be 100%.Unfortunately the hotel staff wasn't welcoming and service at the bar was'nt very friendly and they attitude didn't make me feel welcome at first

10/10 Excellent

Virginia, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

8/10 Good

Lourdes, Washington DC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location and price

We were 3 adults and a child (4) during this trip, we decided to rent a car to move around. I will start with the things I liked. 1) Really good location when you have a car, near everything, even the cheap supermarkets. 2) Self catering, the kitchen was good for those days we wanted to finish left overs from the awesome restaurants and we even had a supermarket walking distance to get more food (the area around supermarket was kind of iffy) ; 3) Access to the beach, and you could go for walks and for my kid enjoy the sand. Clean area around it, even though it was relatively close to the port. 4) Spacious apartment, basically for sleeping and having breakfast in our case. The things I disliked 1) My husband lost his passport, we do not know whether it was in the hotel or outside, but we did try to call from the airport on our way to Joburg. The first manager did not even want to go and look to see if the document was in the room. The second manager at least asked someone, or so he said he did. I emailed the reservation person, she never even replied to me. I was hoping for more empathy at least. 2) Internet. horrible! They said they had but it was not working most of the time. We did not think of getting a data plan, so we had to struggle to get just whatsapp every now and then. I wanted to use it to plan better. 3) We asked for a cot for our son (he did not want to sleep without us) they did not have anything but a baby bed, they also sell adapters, very expensive!.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Larry, Atlanta

Liked: Staff & service, property conditions & facilities, room comfort

Needs a little improvement

The shower had lots of mold on the tile.

8/10 Good

Malehola, Our new home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful with my family, we found ourselves a new home in Cape Town, will definitely go back on our next visit to Cape Town, my kids loves it

8/10 Good

Gary, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable location for business travel

comfortable stay while on business, great to have the beach and panorama of the mountain to relax over after hours