Sugar Hotel

5.0 star property
Luxury hotel with a full-service spa and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sugar Hotel

Deluxe King | View from room
Exterior
Bar (on property)
32-inch LCD TV with satellite channels, TV, iPod dock
Superior Room, Private Pool, Mountainside | Mountain view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1 Main Road, Green Point, Cape Town, Western Cape, 8005
  • Place, Two Oceans Aquarium
    ‪5 min walk‬
  • Place, Cape Town Stadium
    ‪11 min walk‬
  • Place, Cape Town International Convention Centre
    ‪14 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

Superior Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Deluxe Double with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 247 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe King

9.4 out of 10
Exceptional
(3 reviews)
  • 322 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, Private Pool, Mountainside

7.4 out of 10
Good
(3 reviews)
  • 389 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Economy Double Room, 1 Queen Bed, Ground Floor

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Basic Single Room

7.0 out of 10
Good
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cape Town

Located in Cape Town City Centre within a short walk of Cape Town Stadium, Sugar Hotel is within a mile (2 km) of other popular sights such as Long Street. This 8-room, 5-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Two Oceans Aquarium - 5 min walk - 0.3 miles
  • Cape Town Stadium - 11 min walk - 0.6 miles
  • Cape Town International Convention Centre - 14 min walk - 0.8 miles
  • Long Street - 16 min walk - 0.9 miles
  • Kloof Street - 2 min drive - 1.3 miles

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town Intl. Airport (CPT) - 23 min drive

Restaurants

  • ‪Ninety One - ‬7 min walk
  • ‪Espressolab De Waterkant - ‬5 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Shift Espresso Bar - ‬7 min walk
  • ‪Nobu - The One&Only Cape Town - ‬17 min walk

About this property

Sugar Hotel

Luxury hotel with a full-service spa and a 24-hour front desk
Guests of Sugar Hotel enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 395 per room one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a terrace, laundry facilities, and barbecue grills.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include iPod docks, refrigerators, and coffee makers.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: ZAR 120 to 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately ZAR 120 to 150 per person
  • Airport shuttle fee: ZAR 395 per room (one way)
  • Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Is a free cancellation option available at Sugar Hotel?

Sugar Hotel provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do near Sugar Hotel?

This hotel is situated in Cape Town City Centre within a short 14-minute walk of Cape Town Stadium and also 15 minutes on foot from Long Street. You'll also find Table Mountain and Clifton Bay Beach within a short drive.

Is there parking available at Sugar Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Sugar Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, and aromatherapy.

Does Sugar Hotel include a casino?

No, Sugar Hotel doesn't have a casino.

Is there an indoor pool at Sugar Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sugar Hotel?

There are many amenities for couples at this hotel, including a bar plus some guestrooms feature private pools and in-room massages.

Are there hot tubs at Sugar Hotel?

No, there isn't a spa tub at this hotel.

Does Sugar Hotel have a restaurant that serves breakfast?

Yes, Sugar Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does Sugar Hotel allow pets to stay for free?

No, pets aren't allowed at Sugar Hotel.

Does Sugar Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sugar Hotel?

The closest major airport to Sugar Hotel is Cape Town Intl. Airport (CPT), which is 13.8 mi away (23 minutes by car).

Can I book a room with a balcony at Sugar Hotel?

No, at Sugar Hotel, there aren't any guestrooms that list a balcony.

Sugar Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 214 reviews
Rating 8 - Good. 48 out of 214 reviews
Rating 6 - Okay. 13 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 9 out of 214 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clear
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is just lovely! They are so accommodating and sweet!!
Stayed 3 nights in Apr 2025

8/10 Good

Samyra Sherone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Stayed 4 nights in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ariela

Stayed 3 nights in Feb 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Colin

Liked: Cleanliness
Over priced and ridiculously small pokey room.
Stayed 3 nights in Feb 2025

10/10 Excellent

J

Stayed 3 nights in Nov 2024

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Room much smaller than expected… and over priced.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No separation for the toilet was different
Stayed 1 night in Jan 2025

10/10 Excellent

Maroulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
Stayed 1 night in Nov 2024

6/10 Okay

Stanley, Calgary

Traveled with partner
Liked: Staff & service, amenities
This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
Stayed 6 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Dorethea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel pleasant atmosphere best omelette
Stayed 1 night in May 2024

10/10 Excellent

Dorethea

Liked: Amenities
Love the property
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth, bradford

Liked: Staff & service, amenities, property conditions & facilities
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Location was excellent and staff were lovely.
Stayed 1 night in Apr 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Stayed 2 nights in Apr 2024