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NH The Lord Charles Hotel

4.0 out of 5.0

Recent guest reviews

We stayed at this hotel for two nights as part of a tour. The rooms were adequate, nothing outstanding. There are two pools but insufficient sunbeds. The buffett was adequate but not very appetizing. Breakfast was good. The gardens are lovely and there are plenty of paths to stroll round. The staff were very pleasant and very helpful.

My wife and I recently spent two nights at the NH Lord Charles, Somerset West. Our only regret was that we didn't stay longer! The hotel is conveniently situated just off the N2, with lovely surroundings and beautiful views of the nearby mountains. The hotel staff were all excellent and helpful. Our room was larger than average and was complete with a bar fridge with bottled water. The breakfat buffet was excellent and was constantly replenished. All together, a very enjoyable stay - we will ceratinly stay there again on our next visit to Cape Town.

The NH Lord Charles was the perfect choice for our staycation. We were looking for hotel to end off out summer holiday and The Lord Charles was the perfect choice. The staff are exceptional from the concierge to the waitrons. Everyone is helpful and goes above and beyond to assist. The breakfast buffet is one of the best I’ve had and offers a champagne breakfast option. Rooms are spacious and bigger than the average hotel. The premises is huge and offers guest 2 swimming pools and a spa as well as a natural lake and garden walkways. We had to checkout at 4 to catch a 6am flight and even in the early hours the hotels offered us a light breakfast before we left.

We had a excellent stay on our vaction at the Lord Charles Hotel in Somerset West We booked from the 18. Dec 17 - 02. Jan 18 We will come back again to thhis place and to the Hotel. Breakfast 5 Star Rooms we booked 5 Star Service we got 5 Star. The Food was very good Travel and taxi support to the town and to the Somerset Mall 5 Star Hotel Staff incl. Concierge provided a excellent Service and Support Technical Support for our Rental Car because of a Flat tire. We have got immediately help and support from the Hotel and Reception staff, to get out problem fixed, even before Europcar showed up to change the car. The Hotel provided a excellent service when ever we asked for or their help or support. Concierge was very helpful and a daily support in planning and booking of all our trips.. They helped with permanent tips and arranged and excellent contacts for our holidays. We spent the vacation with 9 people at the hotel and three different nationalities and everybody was absolut happy and excited. We would like to say thanks you to all of you at the Lord Charles Hotel in Somerset - West and we will come back again. In all we give 5 stars for the Lord Charles Hotel in Somerset-West. We never ever had a better Hotel or service before. Thanks a lot to all of you. The South African are very friendly and always in a good mood. Harry and Lenor, Fabio and Annaliesa and the rest of our Crew.

This hotel is far from the airport.The hotel surrounding is great and the hotel setting amazing.It is located in very wider area which makes is preferable for along walk and other sport activities.I have seen tennis court.There are restaurant in the reception by the pool area.La Vigna serving cuisine from an innovative menu.The a La Carte menu is serves feom 12.00 to 22.30.And Garden Terrace a restaurant where you get your complimentary breakfast.StAndrew's Bar,The 19th Hole Pub Scottish pub.They serve the selection of finest Scottish Whiskey.Happy hour from 17.00 to 18.00.Opening hours are from 16.00 every evening.The bar is non smoking area.Internet is complimentary in the lobby lounge,room."NH Lobby or NH Rooms"The Mini Bar in your room can be stocked on request.You have to deposit 500.00 Rand which will be charge to the room account for the Mini Bar and the items used will be charged on consumption.There is shuttle bus service from and to the hotel which you have to book in advance and pay as well.

NH Cape Town The Lord Charles is an excellent stay with great service! The rooms were quite spacious with very comfortable beds. The facilities on the premises are also very good, from a restaurant, pub and inviting swimming pool to laze around. It was very good and highly recommended!

The hotel is quite convenient though a bit far from the city centre. I stayed in a standard king room - the hotel facilities are ok but quite basic. No bath tubs in the rooms and no shuttle to the city centre. The restaurant's menu does not cater for the needs of non-meat eaters.

Beautiful hotel, very nice room, friendly staff and a nice variety was served at breakfast. Nice little Irish Pub and I enjoyed relaxing at the poolside. There was a gym also although I didn't go into the gym room. Overall a good experience.

This was our 2nd time visiting the hotel. As the 1st time around was so great, we had high expectations. We were not at all disappointed!! Will go back again. Had drinks at the pool lying in the lazy chairs. Watched rugby in the pub and just enjoyed our stay.

Although I stayed here with a group I found it extremely strenuous and difficult to get from my room to reception and vice versa. 46 rooms from point A to point B is a long way for aged people exsecially if one should trolley a suitcase or other luggage

Cnr Main Road M9 & Broadway Blvd R44 Cape Town Western Cape

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Cape Winelands, NH The Lord Charles Hotel is within a few miles (5 km) of sights such as Cheetah Outreach and Strand Golf Club. This 198-room, 4-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi. It's near the airport and also close to Heidelberg Golf Club and Helderberg Nature Reserve.


Free buffet breakfast is included with your stay. This hotel is home to a buffet restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


The 198 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and desks are also standard.

Property features

Guests staying at NH The Lord Charles Hotel enjoy access to 2 outdoor pools, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for ZAR 460 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 4 meeting rooms, a conference center, and a 24-hour business center.

Room options

Superior Double Room

Full 1 | Sleeps 3

Standard Single Room

Full 1 | Twin 2 | Sleeps 1

Superior Single Room

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 387 reviews