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Lord Charles Hotel

4.0 star property

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Photo gallery for Lord Charles Hotel

Lobby sitting area
Reception
Exterior
Breakfast, lunch and dinner served
2 outdoor pools, pool umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Corner of Main Road (M9) & Broadway Boulevard (R44, Cape Town, WC, 7130
  • Place, Heidelberg Golf Club
    ‪4 min drive‬
  • Place, Ster-Kinekor Somerset
    ‪6 min drive‬
  • Place, Cheetah Outreach
    ‪6 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪25 min drive‬

Room options

DOUBLE CLASSIC GARDEN VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC KING BED

  • Sleeps 4
  • Free WiFi

View all photos for Classic, Guest room, 1 King Double use

Down comforters, minibar, in-room safe, desk

Classic, Guest room, 1 King Double use

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic, Guest room, 2 Twin Single use

Down comforters, minibar, in-room safe, desk

Classic, Guest room, 2 Twin Single use

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Room CLASSIC

  • Sleeps 10
  • Free WiFi

View all photos for Classic, Guest room, 1 King Single use

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a door leading to another room.

Classic, Guest room, 1 King Single use

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Single use

A modern living room with a green sofa, a yellow armchair, a glass coffee table, a flat-screen TV, and a dining area with a table and chairs.

Suite Single use

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Double use

Down comforters, minibar, in-room safe, desk

Suite Double use

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

SUITE GARDEN VIEW KING BED

  • Sleeps 8
  • Free WiFi

SUITE STANDARD

  • Sleeps 8
  • Free WiFi

TWIN CLASSIC

  • Sleeps 4
  • Free WiFi

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Front of property

Banhoek Lodge

Stellenbosch
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.8 out of 10, Exceptional, 204 reviews
$216 nightly
The price is $248
Aug 8 - Aug 9
Total with taxes and fees
Banhoek Lodge

About the neighborhood

Cape Town

Located in Somerset West, Lord Charles Hotel is within a few miles (5 km) of sights such as Ster-Kinekor Somerset and Cheetah Outreach. This 198-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Heidelberg Golf Club - 4 min drive - 2.8 miles
  • Ster-Kinekor Somerset - 6 min drive - 2.4 miles
  • Cheetah Outreach - 6 min drive - 2.6 miles
  • Helderberg Nature Reserve - 7 min drive - 4.9 miles
  • Lourensford Wine Estate - 8 min drive - 5.3 miles

Getting around

  • Firgrove Station - 5 min drive
  • Cape Town Bellville Station - 25 min drive
  • Cape Town Intl. Airport (CPT) - 26 min drive

Restaurants

  • ‪Crossley & Sons - ‬6 min drive
  • ‪Mugg & Bean - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Simply Asia - ‬6 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Lord Charles Hotel

Guests staying at Lord Charles Hotel enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available on request) for ZAR 460 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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View from property
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel
Somerset West
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 63 reviews
$106 nightly
The price is $122
Aug 21 - Aug 22
Total with taxes and fees
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request
  • Area shuttle up to 10 km
  • Beach shuttle (surcharge)
  • Free shopping center shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 214 to 527 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Terrace

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Gym
  • Personal motorized watercraft
  • Piano
  • Tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,007 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 214 to 527 per person
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours).

We should mention

Details about charges, deposits, or other important information:

  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

Frequently asked questions

What is there to do within easy reach of Lord Charles Hotel?

This hotel is situated in Somerset West, close to Lourensford Wine Estate, Erinvale Golf Club, and Vergelegen Wine Estate. You'll also find Cheetah Outreach and Helderberg Nature Reserve within a short drive.

Is there parking available at Lord Charles Hotel?

Yes, there is wheelchair-accessible parking available.

Is there a spa available at Lord Charles Hotel?

Spa services at the hotel include body treatments, facials, and massages.

Does Lord Charles Hotel feature a casino?

No, Lord Charles Hotel doesn't have a casino.

Will I find an indoor pool at Lord Charles Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Lord Charles Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a bar/lounge.

Does Lord Charles Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Lord Charles Hotel have a restaurant that serves breakfast?

Yes, Lord Charles Hotel serves buffet breakfast for a surcharge each morning at Garden Terrace.

Will Lord Charles Hotel allow pets to stay free of charge?

No, pets aren't allowed at Lord Charles Hotel.

Does Lord Charles Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Lord Charles Hotel?

The closest major airport to Lord Charles Hotel is Cape Town Intl. Airport (CPT), which is 19.7 mi away (26 minutes by car).

Are there rooms with balconies at Lord Charles Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy mountain and garden views.

Does Lord Charles Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Lord Charles Hotel.

Lord Charles Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 59 out of 140 reviews
Rating 8 - Good. 48 out of 140 reviews
Rating 6 - Okay. 22 out of 140 reviews
Rating 4 - Poor. 7 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines

The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointing stay

In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, bien équipé et soigné. Personnel trės aimable. Malheureusement, il n'y a pas de douche et toilettes prės de la piscine. Les murs extérieurs sont sales.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Kuvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & clean. Nice pool & tennis courts.
Stayed 8 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Heidi Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

O Lord, not the Charles

Very loud kitch hotel, noisy, looks great on pics but i disliked it intensely. Bad internet at extremiies, but those rooms are at least a bit more quiet. Conference groups are loud and walls are vety thin
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Johann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful setting and gardens Plumbing not flowing well Carpets looking worn out
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing staff
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Lori

Liked: Staff & service, amenities, property conditions & facilities
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Stayed 4 nights in Sep 2019
Verified review

4/10 Poor

PASCAL

Liked: Staff & service
Disliked: Room comfort

Could have been better

It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days . This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and quiet it nice for relaxing and good price for that type of standard
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

Sissel Tove

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ærverdig flott hotell med noen riper i lakken

Flott gammelt hotell! Hotellets beliggenhet forutsetter biltransport for å komme til strand, vinfarm og shopping. Har man ikke egen bil, er taxi lett tilgjengelig. Stor fin hage/park som tilhører hotellet. Hotellet er gammelt og ikke alt fungerte på mitt rom: a/c fungerte ikke ordentlig og ga ingen god varme (var der senvinters og det er kaldt). Heller ikke espresso maskinen virket. Hotellet er stort, 190 rom. Ingen fleksibilitet da jeg spurte om å få beholde rommet til kl 11 ved utsjekk som er 10:00; det til tross for at jeg tilhørte en meget stor gruppe som alle sjekket ut ca 08.. Nydelig frokost men varierende service også her.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant be beaten

this hotel can't be beaten on location and value for money! Staff is superb and great breakfast
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient service and friendly staff. The rooms are spacious and comfortable
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a relaxing place to recuperate from the stresses of life then this is the place. They are pleasant, laid back and friendly and the environs of this hotel are peaceful and relaxed.
Stayed 6 nights in Apr 2019
Verified review

8/10 Good

Harry

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not impressed

I was not impressed with the cleanliness of my room...toilet seat was dirty (faeces) on arrival. Condition also questionable,toilet door had chip board broken in some parts. Service of the employees was excellent.
Stayed 1 night in Apr 2019