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Lady Hamilton Hotel

3.0 out of 5.0

Recent guest reviews

My Stay at Lady hamilton was pleasant one. These are few positive sides. 1. It is located at a decent distance from much crowded Long Street. At the same time it is not very far also. Nice view of table mountain from hotel. 2. Well behaved, warm, courteous and accommodating staff. Once I had to leave early in the morning and requested the cook to pack my breakfast. She got it nicely packed on time i requested.

It's old, yet very charming. The rooms has this welcoming feeling, overlooking the beautiful Table Mountain. DO NOT LET THE NEGATIVE reviews affects you. They don't want to pay, but expect 6-star level rooms with latest equipment and gadgetry. That is impossible! The place is GREAT. There is nothing wrong with it. The staff are very very friendly. The lady at the reception will help you with ANYTHING. Just let them know what you need, or where you want to go. She will pickup the phone and whatever your problem is, it will be sorted out. I will be back to this place! The price is good, the breakfast is AWESOME, and again, the staff are really really good.

Stayed at the Lady Hamilton recently on a business trip and was rather disappointed in the condition of the hotel in relation to the price being paid. While the employees were friendly and helpful one could not ignore that the building was old and needed some attention. The room I stayed in was large with 2 single beds and small bathroom of which the most modern item was the TV. The rest of the room really cried for an update with a gap under the door large enough to fit a bulky envelope and an air conditioner that didn't quite know what it was suppose to do. Breakfast was hearty with the most deliciously fresh croissants. If you are self driving be aware that parking is an issue and the hotel apparently charges for parking on premises which is a mission - you park where you find space and with other guests parking as they see fit, this is a problem. While the overall stay was not unpleasant I believe with a bit of care the hotel will be a better stay.

This hotel is not the greatest hotel in Central Cape Town and is certainly not worthy of its 3-star rating. It is grubby and tatty. Upon entering the hotel you will immediately notice the dirty and torn carpets right in front of the reception desk. The welcome to the hotel was neither friendly or welcoming but rather just a function of taking your details, signing in, taking payment for your stay and handing you a key for your room. If you are on the upper floors you have to carry your luggage up trying not to touch the sticky dirty handrails. Along the passage to your room all the pictures are skew. Into one's room which I must admit is not too bad as it is fairly spacious and pretty clean albeit stains on the arm chair. The bedding appeared clean. The bed was another thing... thin and hard with a lean to the one side so one had to keep hanging on to prevent yourself from rolling to one side of the bed all night! The bathroom is small but functional however the shower cubicle has not seen any elbow grease for a while as it is a tad grimy. NOT ONE MENTION ANYWHERE IN THE ROOM OR BATHROOM ABOUT THE WATER CRISIS IN CAPE TOWN! Breakfast is not to bad with a fair spread of breads, fresh fruit and warm dishes however the croissants were stale, the coffee poor and worst of all the floor dirty (not been swept and with liquid spills in one area), the chairs stained and woodwork sticky. Best of all upon entering the dining area there was a very tired looking waiter sitting on the counter with a draw pulled out as rest for her weary feet multi tasking by talking on her mobile phone while having a conversation with a fellow waiter all on top of their voices - we had little effect upon entering as they blatantly ignored us. Checking out was a matter of handing in ones key having the tatty receptionist page through a grubby folio book, check to see if payment had been made without any invoice or thank you for you stay and simply carry with a private conversation that I had interrupted.. So, what could have been a wonderful stay was actually not great as it is evident that management has absolutely no control or input!

A three star hotel, but just the place to stay in Cape Town when you have no intention of hanging out in a hotel and why would you in Cape Town. I would stay here again. Basic, but clean, nice staff and a good price.

Bad service , management none exitend and unfriendly . Will NOT recommend to travellers. Manager to be replaced a.s.a.p . Duty manager forces her religious preferences on clients . Rooms not good . Overall stay unpleasant .

Lady Hamilton hotel is located within walking distance of Long Street and a number of attractions. We were in a ground floor room overlooking the road and small car park. The room was a bit shabby and needed some repairs to woodwork and general improvements. Pool doesn't get direct sunshine in September. Good breakfast. Don't expect to be able to change money at reception. We were told in the afternoon that we could change dollars the next morning at 7. We left at 8 and still hadn't been able to change them. There is a Travelex in Market Square.D

I had a room on the ground floor. It was perfectly adequate for my needs. There is wi fi in the comfortable main lobby. Easy walk to restaurants and attractions. Feels very safe even late at night. Bar serves delicious ice cold beer.

Nothing special. Location is good. We were with a tour Rooms are clean and well layed out. Two side chairs. Small bath. Wifi is only in lobby but we were in close rooms so we're able to pick it up in our room. Lucky. Breakfast is average or slightly better. Made to order eggs, beans. Yogurt sausage bacon and lots of choices for bread and condiments. Might be a four. A checker store is a block away for groceries.

I stayed in this hotel for 4 nights as part of a tour. It was basic but clean. No luxury althought the beds were comfortable. The rooms could do with some redecorating even just a picture or two on the walls. The location is okay but to get to V&A you will need a taxi but you get a great view of Table Mountain from the end of the street. The staff were friendly enough and there is free tea and coffee availab;e in the dining room as the rooms do not have tea/coffee facilities. Also wifi only available FOC in the foyer and not in the rooms. Breakfast was adequate although the omelette chef a bit techy. In hindsight would have paid a bit more to stay somewhere more central and less tired looking.

10 Union Street Gardens Cape Town Western Cape

Hotel highlights

  • Walking distance to South African National Gallery
  • Free English breakfast
  • Free WiFi in public areas
  • Onsite dining

Located in City Bowl within a short walk of South African National Gallery, Lady Hamilton Hotel is within a mile (2 km) of other popular sights such as Greenmarket Square. This 79-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a rooftop terrace. Table Mountain and Castle of Good Hope are also nearby.


Dining

Start your day off right with a free English breakfast, served each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Lady Hamilton Hotel's 79 rooms are air-conditioned and provide free newspapers, safes, and phones. TVs come with cable channels. Desks and free toiletries are also standard.


Property features

Lady Hamilton Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is ZAR 40 per day, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a library.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 290 reviews