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Lady Hamilton Hotel

3.0 out of 5.0

Recent guest reviews

Hotel was okay. WiFi only in the bar and lobby. No tea making facilities in room. Bathroom was very small, however bedroom was clean and comfortable with enough cupboard space. Breakfast was nice. And staff were friendly, especially the chef

Nice hotel, frendly atmosphere, very friendly staff especially Diane, she is very kind person and ready to help with any problem. Internet is free , you can even use PC in the lounge.. Breakfast good, plenty of choose from...

We originally were put off this hotel because of the reviews on Trip Advisor. Due to an issue with our other hotel (see my review on Signal Hill Lodge) we ended up booking this hotel at 5 in the evening and being there to check in within half hour of booking it. It's a pink building that from the pictures doesn't look great... but on the street it mixes well with all the other properties and doesn't look out of place at all! On arrival we were greeted by the receptionist who was understanding and helpful as she had yet to receive the booking. We were able to show her our booking on the phone and she let us check in anyway and said we would deal with the payment later - perfect! As we were checking in we were offered Orange Juice in champagne glasses - totally unexpected. The Wifi is on a ticketing system but we were advised once your time had run out on that ticket, pop back and get another as many as we wanted. Only problem is the wifi is only available in the lobby, not in the rooms which was disappointing but not a big deal. The porter helped take our luggage to our room, it appears there is no lift in the hotel but lucky for us we were only on the first floor. Once we got to our room you can see from the previous reviews that the rooms are a little dated but, you can also see they are trying to do them up. New bed, funky headboard, new side lights, new furniture. The built in wardrobe - old, broken and hanging off in places so I wouldn't recommend using it. But overall I think the rooms looked like they were being done up slowly. The bathroom was white, clean and slightly spacious... what more do you need. Bath was slightly dated and shower too but overall not bad. There are no tea or coffee making facilities in the room, a little odd but made up that fresh tea and coffee in reception for you all day so you can sit and watch TV in the bar or use the wifi. Balcony floor needs a repaint and furniture needs to be replaced. Overall, during my stay in CapeTown this was a good hotel, the first hotel that had Air conditioning that A. Worked and B. wasn't so loud overnight it kept you awake. The rooms are a decent size so you can use the room with your luggage. You've got a TV which is new directly facing the bed. Location is more trendy, next street over all great bars and restaurants and shops. But be warned, there is a lot of poverty on this street with a lot of beggars... try not to stand out of the crowd or you will be followed. Breakfast was fab! We got to choose where we wanted to sit, make tea and coffee at our leisure as well as the use of the orange juice and water. The food bar itself has an array of choice, the best was the egg station! You chose how you wanted your eggs.. we had a cheesy omelette and it was good!! There is fresh breads of different kinds, rolls, cereal, bacon (UK style and not rashers) sausages were beef... but overall a fabulous breakfast! Overall great stay! I would most definitely recommend this hotel if your passing through and not using this hotel as a hotel, but more as a base. We had said we wished we had booked this place on our arrival into Cape Town instead of on our way back from the Garden Route.its quiet, clean and good service. Very good value for your money!

The room I had was small and had the absolute minimum of amenities. A number of small anoyances were noted. Broken shelf in the bathroom. No soap dish in the shower. No space for my laptop in the room. Ironing room instead of in room iron or valet service. No phone directory etc. I hope not to have to use this hotel again.

What a dump. No lift in the hotel. No kettle in your room (have to go downstairs). Black mould in my bathroom and damp wall in the bedroom. Door lock hanging on for dear life and wifi only in the lounge. Whoever owns this hotel should hang their head in shame. Revamp or demolish THIS IS NOT WHAT CAPE TOWN IS ABOUT. DISGUSTING

We again visited for 5 days! The service and attention you receive from the staff, from the Manger Charlene to front Lady Dianne, to Chef Neil and Mischka, it just proves that when you walk into this hotel they make you feel right at home! The rooms are always clean and semi modern, the cuisine prepared by the Chefs are always imaginative and super delicious! What more do you need from a hotel? Already planned our next visit in September! Until then keep it up look forward in seeing all of you in good health in September! "We wish you Enough"

This hotel basically is very shabby and the rooms are of a very poor quality. The staff walk round eating and appear very unprofessional. We were given one room which we stayed in one night but the shower was unusable and I asked 4 times for a hair dryer but repeatedly told there was none. The decoration of this room was shabby and had a strange smell. On the next night we were moved as is was deemed unsuitable so we were taken to another room.....that was worse and again there was a strange smell which we soon realized was a leaking toilet. The cleaner obviously knew this as she left a towel in front of the toilet,the whole bath room was a disgrace and the room door would not close without locking I would not recommend this hotel

Had the pleasure of staying at the Lady Hamilton for 10 nights. Located in perfect walking distance to downtown, but a bit far to the waterfront. Shops, restaurants and bars in the near area. The hotel is not the newest, but the staff, chef, maids, the guard out, the receptionist, all are very nice, they have a lot of humor, and have time for a chat. The rooms are clean and neat. The food is very good. Have only positive experience of the hotel.

I have stayed in this hotel like 11 times in the past few years. Despite this they still couldn't honour my request. I just did not want a room on the ground floor. They said they were full. Which is totally not true. As they had walk in customers that day who they gave rooms upstairs to. Hotel is amazing location Excellent breakfast Hotel needs a lot of care which it clearly doesn't get. (Money spent) Could be stunning. But because if this rates are competitive

Not luxury, but sufficient for all our needs in Cape Town, diligent cleaning personnel, initially not so friendly staff but then they went out of their way to find out where our bags were and also were very helpful when one member of our group was robbed on the way from the car to the hotel (beware!). We had a spacious family room with a bath/shower. Good beds. Pool (which we didn't use). Breakfast was good with cereal, yogurt, milk, bread, jam, cheese, cold meats, fruits and veggies and hot dishes, coffee, tea and juices. Good wife.

10 Union Street Gardens Cape Town Western Cape

Located in City Bowl within a short walk of South African National Gallery, Lady Hamilton Hotel is within a mile (2 km) of other popular sights such as Greenmarket Square. This 79-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a rooftop terrace. Victoria and Alfred Waterfront and Table Mountain are also nearby.


Free English breakfast is served each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Lady Hamilton Hotel's 79 rooms are air-conditioned and provide free newspapers, safes, and phones. TVs come with cable channels. Desks and free toiletries are also standard.

Property features

Lady Hamilton Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is ZAR 40 per day, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a library.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 251 reviews