Lady Hamilton Hotel3.0 out of 5.0
Recent guest reviews
I stayed at the Lady Hamilton Hotel in November 2016. It's situated in Gardens in a residential road. The Lady Hamilton is an older hotel that seems to cater for the 'cost saver' tourist groups. Parking in the property cost and additional R50 per night, but it could be quite tricky with a large vehicle. My room was on the 3rd floor, accessible via the main stairwell - fortunately I only had an overnight bag. I accessed my room after a bit of a tussle with the lock and key, which needed a good dose of lubricant. My room was clean and the bed was comfortable. The bathroom was small and dated, with a toilet, hand-basin and shower - the shower door was a sliding glass door, which was in need of some maintenance. We opted to go out to eat for dinner so I can't comment on the buffet dinner that was about R170 per head. Breakfast was included in our rate. Breakfast was a buffet with the usual egg, bacon and toast options as well as some cereal options. The coffee and tea were the mass catering 'help yourself' variety - if you're looking for a good quality cappuccino to start your day, you'll need to find a coffee shop nearby.
Stayed at the Lady Hamilton almost two years ago for the first time and again in the beginning of this year (2017). The hotel itself has quite a few maintenance issues which you get the feel that as a three star hotel they have accepted the flaws and do not really wish to improve on it, which is sad cause it really is a nice hotel. Lovely pool, enjoyed the breakfast, excellent location!
food hygene is non existant, dangerous temporary ramps on which I almost broke arm and leg, fire hazards everywhere especially in dining room, noisy doors swinging too and fro, noisy guests shouting til one oclock in the morning despite complaints. Pillows that saw duty first in 1950. But of course it is cheap.
The hotel is very good situated in Cape Town, but it is a bit dilapidated. The foyer is very nice, but that's where it stops. The room in which we stayed was very basic and not so clean. The veranda door struggled to open and the balcony was dirty with old cigarette butts. No safe, fridge, kettle or even bottled water in the room. However on the plus side, complimentary coffee is available in the dining room.Breakfast is average. Parking inside is also very complicated - small spaces and tight corners. Also very pricey for what it offers. We will most probably not use this hotel again.
Hotel was okay. WiFi only in the bar and lobby. No tea making facilities in room. Bathroom was very small, however bedroom was clean and comfortable with enough cupboard space. Breakfast was nice. And staff were friendly, especially the chef
Nice hotel, frendly atmosphere, very friendly staff especially Diane, she is very kind person and ready to help with any problem. Internet is free , you can even use PC in the lounge.. Breakfast good, plenty of choose from...
We originally were put off this hotel because of the reviews on Trip Advisor. Due to an issue with our other hotel (see my review on Signal Hill Lodge) we ended up booking this hotel at 5 in the evening and being there to check in within half hour of booking it. It's a pink building that from the pictures doesn't look great... but on the street it mixes well with all the other properties and doesn't look out of place at all! On arrival we were greeted by the receptionist who was understanding and helpful as she had yet to receive the booking. We were able to show her our booking on the phone and she let us check in anyway and said we would deal with the payment later - perfect! As we were checking in we were offered Orange Juice in champagne glasses - totally unexpected. The Wifi is on a ticketing system but we were advised once your time had run out on that ticket, pop back and get another as many as we wanted. Only problem is the wifi is only available in the lobby, not in the rooms which was disappointing but not a big deal. The porter helped take our luggage to our room, it appears there is no lift in the hotel but lucky for us we were only on the first floor. Once we got to our room you can see from the previous reviews that the rooms are a little dated but, you can also see they are trying to do them up. New bed, funky headboard, new side lights, new furniture. The built in wardrobe - old, broken and hanging off in places so I wouldn't recommend using it. But overall I think the rooms looked like they were being done up slowly. The bathroom was white, clean and slightly spacious... what more do you need. Bath was slightly dated and shower too but overall not bad. There are no tea or coffee making facilities in the room, a little odd but made up that fresh tea and coffee in reception for you all day so you can sit and watch TV in the bar or use the wifi. Balcony floor needs a repaint and furniture needs to be replaced. Overall, during my stay in CapeTown this was a good hotel, the first hotel that had Air conditioning that A. Worked and B. wasn't so loud overnight it kept you awake. The rooms are a decent size so you can use the room with your luggage. You've got a TV which is new directly facing the bed. Location is more trendy, next street over all great bars and restaurants and shops. But be warned, there is a lot of poverty on this street with a lot of beggars... try not to stand out of the crowd or you will be followed. Breakfast was fab! We got to choose where we wanted to sit, make tea and coffee at our leisure as well as the use of the orange juice and water. The food bar itself has an array of choice, the best was the egg station! You chose how you wanted your eggs.. we had a cheesy omelette and it was good!! There is fresh breads of different kinds, rolls, cereal, bacon (UK style and not rashers) sausages were beef... but overall a fabulous breakfast! Overall great stay! I would most definitely recommend this hotel if your passing through and not using this hotel as a hotel, but more as a base. We had said we wished we had booked this place on our arrival into Cape Town instead of on our way back from the Garden Route.its quiet, clean and good service. Very good value for your money!
The room I had was small and had the absolute minimum of amenities. A number of small anoyances were noted. Broken shelf in the bathroom. No soap dish in the shower. No space for my laptop in the room. Ironing room instead of in room iron or valet service. No phone directory etc. I hope not to have to use this hotel again.
What a dump. No lift in the hotel. No kettle in your room (have to go downstairs). Black mould in my bathroom and damp wall in the bedroom. Door lock hanging on for dear life and wifi only in the lounge. Whoever owns this hotel should hang their head in shame. Revamp or demolish THIS IS NOT WHAT CAPE TOWN IS ABOUT. DISGUSTING
We again visited for 5 days! The service and attention you receive from the staff, from the Manger Charlene to front Lady Dianne, to Chef Neil and Mischka, it just proves that when you walk into this hotel they make you feel right at home! The rooms are always clean and semi modern, the cuisine prepared by the Chefs are always imaginative and super delicious! What more do you need from a hotel? Already planned our next visit in September! Until then keep it up look forward in seeing all of you in good health in September! "We wish you Enough"
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 258 reviews