Fountains Hotel by Neighbourgood

Property class: 4

Choose dates to view prices

Photo gallery for Fountains Hotel by Neighbourgood

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.
A hotel lobby with sofas, a coffee table, a reception desk, and a large window with curtains.
A modern living room with a sectional sofa, a large window with curtains, and three wall-mounted flower paintings.
A rooftop pool with a wooden deck, a covered seating area, and a glass enclosure.
A hotel room with a bed, a TV mounted on the wall, and two framed pictures of a coastal landscape.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
1 St Georges Mall, Cape Town, Western Cape, 8000
  • Place, Long Street
    ‪2 min walk‬
  • Place, Greenmarket Square
    ‪3 min walk‬
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View

  • Sleeps 2
  • 1 Queen Bed

Express Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Express Twin Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Universally Accessible Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

One Bedroom Apartment

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Apartment

  • City view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Three Bedroom Apartment

  • City view
  • 1141 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds OR 1 King Bed and 2 Twin Beds

Deluxe Room, Non Smoking, Mountain View

  • Mountain view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

APARTMENT TWO BEDS

  • Sleeps 10

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About the neighborhood

Cape Town

Located in Cape Town City Centre, Fountains Hotel by Neighbourgood is within a 5-minute walk of Long Street and within 15 minutes of other popular attractions like Cape Town International Convention Centre. This 170-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. It's connected to a shopping center in central Cape Town and also close to Two Oceans Aquarium and Cape Town Stadium.

What's nearby

  • Adderley Street - 1 min walk - 0.1 miles
  • Long Street - 2 min walk - 0.1 miles
  • Greenmarket Square - 3 min walk - 0.2 miles
  • Africa Centre - 3 min walk - 0.2 miles
  • Cape Town International Convention Centre - 6 min walk - 0.4 miles

Getting around

  • Woodstock Station - 4 min drive
  • Cape Town Station - 5 min walk
  • Cape Town Intl. Airport (CPT) - 20 min drive

Restaurants

  • ‪The Coffee Shop on Long - ‬3 min walk
  • ‪The Ghibli Bar - ‬4 min walk
  • ‪vida e caffè - ‬3 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Sky On Long - ‬3 min walk

About this property

Fountains Hotel by Neighbourgood

Guests of Fountains Hotel by Neighbourgood enjoy features like 2 outdoor pools, free WiFi in public areas, and meeting rooms. If you drive, self parking is ZAR 85 per day, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and wardrobes or closets are also standard. Change of towels is available on request.
2 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Secured, covered self parking on site (ZAR 85 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 280 for adults and ZAR 140 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurant

Things to do

  • 2 outdoor pools
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Conference center (2,476 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Meal delivery service

More

  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: ZAR 450

Check-out

Check-out before 11:00 AM

Late check-out fee: ZAR 450

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 280 for adults and ZAR 140 for children
  • Covered self parking fee: ZAR 85 per day
  • Early check-in fee: ZAR 450 (subject to availability)
  • Late check-out fee: ZAR 450

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Frequently asked questions

Is a free cancellation option available at Fountains Hotel by Neighbourgood?

Fountains Hotel by Neighbourgood offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Fountains Hotel by Neighbourgood?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Fountains Hotel by Neighbourgood on Sep 22, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Fountains Hotel by Neighbourgood?

This hotel is situated in Cape Town City Centre, just steps from Long Street and Africa Centre, and within a short walk of Greenmarket Square. You'll also find Castle of Good Hope and South Africa Library less than a mile away.

Is parking available on site at Fountains Hotel by Neighbourgood?

Yes, secured parking is offered for ZAR 85 per day. Wheelchair-accessible parking is also available for guests.

Does Fountains Hotel by Neighbourgood feature a casino at the property?

No, Fountains Hotel by Neighbourgood doesn't have a casino.

Is there an indoor pool at Fountains Hotel by Neighbourgood?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Fountains Hotel Cape Town good for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and 2 outdoor pools.

Does Fountains Hotel Cape Town have a hot tub?

No, there isn't a spa tub at this hotel.

Does Fountains Hotel by Neighbourgood have a restaurant with a breakfast menu?

Yes, Fountains Hotel by Neighbourgood serves buffet breakfast for a surcharge each morning at Restaurant.

Does Fountains Hotel by Neighbourgood allow pets to stay for free?

No, pets and service animals aren't allowed at Fountains Hotel by Neighbourgood.

Does Fountains Hotel by Neighbourgood have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Fountains Hotel by Neighbourgood?

The closest major airport to Fountains Hotel by Neighbourgood is Cape Town Intl. Airport (CPT), which is 12.7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Fountains Hotel Cape Town?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy city and mountain views.

Fountains Hotel by Neighbourgood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 68 reviews
Rating 8 - Good. 17 out of 68 reviews
Rating 6 - Okay. 14 out of 68 reviews
Rating 4 - Poor. 8 out of 68 reviews
Rating 2 - Terrible. 8 out of 68 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was delightful location excellent
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

JAFARI MUSA

Liked: Cleanliness, staff & service, amenities
Great Services
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

sue

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Location great staff great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ashish

Liked: Amenities
Very friendly staffs
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Initially got given a room that already had someone's belongings in it but then got a room upgrade. Ladies on reception were very helpfull. Decent breakfast. Good location. Shuttle to airport. Finally Mr D's lovely music :o)
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and helpful.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Nathan

Liked: Cleanliness, amenities
Room was spotless, staff are friendly and approachable, I quite enjoyed the food from the grillroom. I feel the bathrooms could do with an upgrade.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Mark

My stay here was horrible. Firstly, although I reserved
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Cole

Liked: Staff & service
Disliked: Amenities
No working AC, awful parking, windows open into a disgusting alley way - not recommended.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working where very nice willing to help and always joyful
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Jeffery

Final leg of a 3 week honeymoon vacation, overall 3 stars
Stayed 9 nights in Jun 2024
Verified review

6/10 Okay

SHIRO

Liked: Staff & service
Disliked: Property conditions & facilities
Facility looks old but good enough for just a night simple stay. Hospitality is good.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is very nice and quiet. The Staff are very friendly and accomodating. The rooms are cleaned daily which is very hygienic. The dining is very spacious as well.
Stayed 9 nights in Dec 2023
Verified review

6/10 Okay

JEFFREY

Disliked: Cleanliness

Superb front desk

Hotel staff were very very helpful but the hotel need a bit of a deep clean. Area is ok during day but area around hotel maybe a bit dicey
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Sarah

The room needed to be rehabed. It be nice to have an USB plug.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. However, there was no refrigerator when we first arrived.
Stayed 4 nights in Feb 2023
Verified review

2/10 Terrible

Moonchul

There are no booking at the hotel! Please refund the payment
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liam

Liked: Cleanliness, amenities
Original room was right next to the lift, it sounded like a train all night. Got moved eventually (after a lot of back and forth). You have to be aware of the location and the people surrounding it, very intimidating during the day, and only taxi at the night (which don't drop you off right at the door you have to walk up the street as well because of the parked cars and the hotel blocking the entrance with cones).
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

monique

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a one night when your flight gets cancelled. Kitchen area smelled bad. I call this on par with a motel 6. Breakfast was great and so was staff and Mr G who helped us with our bags.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Alan

The rooms are very basic, and feel tired and a bit grubby. Check in staff were ok, although it took an hour to get some towels and an iron (that was broken) sent to my room. Inflexible at check out, couldn’t accommodate a one hour extension.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Erik

Liked: Staff & service
Disliked: Property conditions & facilities
Booked a superior room with two beds. Got a not very superior room with one bed only. Back to the reception to get a two bed room. Got it, but I wouldn’t call it superior. Maintenance is with no doubt needed at this establishment. Very friendly staff. Breakfast included and is of good standards.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Sarah

Disliked: Cleanliness
The room was much smaller and didn't have everything as advertised. No USB plug.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Masego Veronica

Disliked: Room comfort

My room was next to the lifts the noise kept me aw

Parking is so stressful ..basement is small for a big car
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Senzo

When I was at the airport I called the apartment and they told me I no longer have a stay my place has been booked I had to stay at the airport with my partner for 3 hours to get a new accommodation
Stayed 3 nights in Nov 2023