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Recent guest reviews

Nothing

Great views and shopping, easy to get to points of interest

BEST HOTEL I HAVE EVER STAYED AT IN MY ENTIRE LIFE! The staff is incredible and become like immediate family.

Shower set up felt a little odd. Bathroom choices favor design over function.

Spa treatments and vegetarian/vegan options on the menus.

... their policy around early checkout, I had an urgent matter to take care of back in the US and had to leave early, they charged me over $1000 (R14000) for nights I could use...very disappointed after so much effort by the staff the hotel policy let me down badly.

Corner Century Boulevard & Rialto Road Cape Town Western Cape

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Century City within a short walk of Canal Walk Shopping Centre, Cape Town Marriott Hotel Crystal Towers is within a few miles (5 km) of other popular sights such as Milnerton Golf Club. This 5-star hotel has 180 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Cape Town, and a short drive from N1 City Hospital and Milnerton Medi-Clinic.


Dining

Relish the international cuisine at Towers Restuarant, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the 2 coffee shops/cafes, and mingle with other guests at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and free weekday newspapers.


Property features

Guests of Cape Town Marriott Hotel Crystal Towers enjoy a full-service spa, an outdoor pool, and a gym. If you drive, self parking is ZAR 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 535 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Cape Town Marriott Hotel Crystal Towers

Everyone (1) Couples (2) Family (1)
1
Family

Nothing

By on Nov 15, 2021

5
Partner Couples

Great views and shopping, easy to get to points of interest

By on Dec 6, 2019

Review comment responded on Dec 17, 2019

Dear Guest. Thank you so much for the accurate explanation of your stay experience. We really appreciate the positive feedback and trust that it will assist other travelers when choosing accommodation in Cape Town. Thank you for staying with us and please travel safely. Sincerely, Nicolene S, Rooms Division Manager.

5
Friends

BEST HOTEL I HAVE EVER STAYED AT IN MY ENTIRE LIFE! The staff is incredible and become like immediate family.

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

Dear Guest. WOW!! All I can say is that there is no better way to start ones day than receiving feedback like this. Thank you so very much for the wonderful feedback. We are incredibly happy to see that all your expectations were met. I have already shared your kind words with the team and we hope to welcome you back in the near future! Travel Safely, Nicolene S, Rooms Division Manager.

4
Partner Couples

Shower set up felt a little odd. Bathroom choices favor design over function.

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Dear Guest Thank you very much for the valuable feedback. We are sorry to see that you weren't fully satisfied with the layout of your bathroom. We do have a refurbishment penciled in for 2020 where the design of the bathroom will be re-evaluated. Thank you for choosing to stay with us and we hope that you will return to Cape Town again in the near future! Sincerely Nicolene S Rooms Division Manager

5
Business Business

Spa treatments and vegetarian/vegan options on the menus.

By on Jun 20, 2019

Review comment responded on Jul 5, 2019

Dear Guest. Thank you so much for the 5 star rating! We really appreciate it and I will make sure that your feedback about the spa and our menu options are shared with the Spa Manager and Executive Chef. Thank you for your support and we hope to welcome you back again soon! Sincerely, Nicolene S, Rooms Division Manager.

4

it would have been perfect if not for...

Everyone

... their policy around early checkout, I had an urgent matter to take care of back in the US and had to leave early, they charged me over $1000 (R14000) for nights I could use...very disappointed after so much effort by the staff the hotel policy let me down badly.

By on Jan 3, 2017

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