Belmond Mount Nelson Hotel5.0 out of 5.0
Recent guest reviews
My family and I ate at Chef's Table during our holiday in Cape Town. It was amazing! The food was exceptional, and being told about each dish by the chef was a lovely touch! Amazing food and a great experience!
12 friends and family decided to go to the Chefs Table in the kitchens of the Mount Nelson Hotel in Cape Town. The evening was magical as we met inthe reception Planet Bar for drinks and then proceeded into the depths of the hotels back rooms until we arrived in the kitchen. A large table is set aside in a nook on one side of the kitchen. The 12 of us took our places and our birthday girl Ilene presented us each with a hat - chosen to represent some part of our personality which we had to explain. I had some fun explaining why I had been given a Unicorns hat! We were allowed to walk around the kitchens and interact with the staff who were all friendly and entertaining - very special. The food was interesting - the marrow bones on tasting board at the beginning were great. There were 7 courses and each was introduced by a chef. This is an experience that you will not easily forget.
How the service standard is maintained at such a high level is a mystery. The room was faultless with the best hotel bed ever, spacious bathroom and good soundproofing- unusual even in top end new hotels. The only let down was the sparse bar fridge but a quick which was answered immediately solves that. I didn't try the heated outdoor pool.
I stayed here for two nights. I was lucky enough to have stayedat this beautiful hotel a few years ago, so there are always high expectations with a return visit. I was not dissapointed at all. The hotel is very well located, in the Gardens are of Central Cape Town. On entering the reception area, you know this hotel is in a class of its own. It just has a wonderful atmosphere. No problems checking in and was showed to my room. The room was beautiful, big, well furnished and a beautiful bathroom. Breakfast is excellent, with a huge variety. Free wifi everywhere in the hotel. I had high tea with local family and is a must. A memorable experience, and remember to make a reservation. Staff are very professional and help with a smile. I do hope to return again to this wonderful and unique and historical establishment.
Belmond Mount Nelson offer very nice rooms and suites including marble bathroom. The mountain and hill views are really very exceptional. We went in one of the Restaurants and we were very happy with the Quality of the Food. We never had better meals in South Africans Restaurants. Even to eat in the room was very good. You have also the possibility to eat in the kitchen of the Hotel and to talk to the staff which must be a great experience too. We also enjoyed the high quality and the choice of the breakfast and to sit there outside near the Swimming pool along the garden. We very much appreciated the upgrading and we hope to come back again.
Had a fantastic experience at the hotel this afternoon. The staff are so friendly and warm easy to approach and helpful and knowledgeable about the tea they provide. They made very good recommendations. The food and experience topped the ritz in London I had earlier in the year. Tea and food was totally free flowing with a loverly lady playing on the piano. What made it even nicer for two of us it was still half the price of the ritz but far nicer. Thank you one and all
Wow, what an amazing time...a birthday gift from my girls to me...High tea at Mount Nelson Hotel. Absolutely fabulous. Beautifully maintained property with picture perfect gardens. Friendly staff and elegance. Enjoying different teas from around the world in fine porcelain tea cups and delicious bite size savoury and sweet treats. A memorable experience....a definite for all tea lovers or anyone who enjoys the finer things in life.
We enjoyed the stay at Mount Nelson, rooms are nice a bit small though. Nice big garden around the hotel which gives you a bit of a rural feeling. Great service and friendly personnel. Not always easy to find the way back to your room as the layout is a bit complicated. I was blown away by the breakfast, have never been at a hotel that has such a great breakfast facilities. Was less enthusiastic about the lunch, it was good but not great. In terms of location: there are no bad locations in cpt😀but if you want to stay close to the waterfront better to select a hotel that is a bit closer.
My room 646 was a so called room suitable for People with Disabilities. As I have been travelling on my own for the last 18 years, I got used to rooms for disabled persons not being according to the universal standard. However I did not expect this from a 5 star hotel. Management must have though that having grab rails close to the toilet would be sufficient as well as a wobbly loose standing shower chair in the shower. The loo was far too low for any elderly or disabled person . the height was 10 cm below the height of my wheelchair. There was a HUGE standing mirror placed next to the shower, which did not give enough room for my narrow wheelchair to access the shower. In the bedroom the bed was 20 cm higher than my wheelchair. it was so high that is virtually impossible to get from your wheelchair into the bed. After telling the receptionist that I could not stay in the room, a housekeeping supervisor came to my rescue and arranged a toilet seat raiser and replaced the HUGE king size bed with a normal king size bed. The big standing mirror blocking the access to the shower was removed.The telephone next to the bed did not work and after reporting this twice the telephone still did not work on the day of check out. It was disappointing that not one person from reception or a duty manager ever contacted me to see if everything was ok or perhaps an apology for all the inconvenience. Re the wobbly shower chair one would expect in a 5 star hotel a permanent shower seat at the right height fixed to the wall. My suggestion to the reservation staff is to call the client in advance and ask if there are any special requirements. . Other comments :The food served during our conference was excellent. The bed was comfortable The "high tea"" was disappointing. Our sandwiches and scones arrived after we had finished our tea and we had to ask for more tea, which should have been offered. Suggest that if you attend the High Tea you choose to sit in the lounge and not on the enclosed terrace, which turned out to be noisy with bad service.
I spent a week here and enjoyed my stay. We had a nice bedroom with high ceilings, large bathtub. The room has a mini-bar, cable TV, AC and large closets. Roomservice was fast - we ordered and got our food in about 20 minutes or less. We went to the SPA and had a really relaxing and nice deep tissue massage. The hotel has a nice pool and small gym. The hotel is close to the Table Mountain and VA Waterfront. There is a grocery store, restaurants, bars and small souvenir shops near the hotel.
- Walking distance to South African National Gallery
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
Located in City Bowl within a short stroll of Company's Garden, Belmond Mount Nelson Hotel is within a 10-minute drive Table Mountain. This 198-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 4 restaurants.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 11 AM. There are ample dining options with 4 onsite restaurants, including Planet Restaurant, which specializes in Mediterranean cuisine and serves dinner, and Oasis Bistro with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All 198 air-conditioned accommodations feature sitting areas. 42-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, minibars, and free newspapers.
A local mainstay since 1899, Belmond Mount Nelson Hotel offers a full-service spa, 2 outdoor pools, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for ZAR 300 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1521 reviews