Belmond Mount Nelson Hotel5.0 out of 5.0
Recent guest reviews
Stunning suite, nice restaurant. But they let wild birds land and swim in the pool. Our little boy caught a really bD ear infection meaning we have to leave South Africa and fly home. The hotel had little interest in talking about it. It has put us off Belmond as a brand.
I visited for business in half term week in February. There was a mix of business people and families at the hotel. Was absolutely fantastic staff were excellent I stayed in a junior suite which was well appointed. Amazing views. Only downside is you can't walk out the hotel like the cape grace or other water front hotels. However the hotel has cars and I used uber so the waterfront and camps bay are both under 15 mins away and easily reachable.
We had been traveling for almost 2 weeks and after safari finished in Cape Town and stayed here. We stayed in one of the out buildings and I swear we were the only ones there as we never saw or heard anyone else. The bed was so comfy and I loved the big bathroom. This meant we had to leave the building to walk to the main building for breakfast. The breakfast has so many different kinds of hot/cold food plus you can order off the menu for things like pancakes which were delicious. We even asked for takeout coffee when we had an early morning tour. Then we were told we could have asked for a boxed breakfast. Instead we grabbed a muffin and piece of fruit and headed back to the lobby to wait for our pickup. The door men are all very nice and helpful, we especially loved our interactions with Wilson. All our interactions with hotel staff were excellent. We are not tea drinkers and did not partake in high tea. Our last day we did eat in the lounge and had a burger with fries. Fries were excellent, burger good and big. I definitely would stay here again. We didn't spend anytime at the nearby attractions within walking distance preferring to spend it down at V&A Waterfront. However we did eat at Nelson's Eye and had steak and I can recommend that restaurant on the side street next to the hotel.
Stayed at the Belmond for the first time last month. My room was on the 4th floor of the main building with table mountain views. There were some renovations going on but they didn't really bother me - the lobby and entrance should be nicer when they are done tho. The room was spacious but since it was winter a bit cold. The heater in the bathroom was disconnected and the room heating didnt work but they installed a mobile heater when I told the receptionist about it. The mini bar was quite poorly stocked, no snacks and only a few drinks. The gardens and buildings are very beautiful, there are some animals roaming around including squirrels and hawks. The food was good and the high tea very nice. The Spa is very nice with several treatments and sauna / steamroom. There are two pools but it was too cold to use them, in Summer it must be really nice. Overall a very nice property with old world charm, quality service and great food. The rooms could be a bit improved to increase guest wellbeing.
A High Tea at the Mount Nelson should be on everyone's bucket list. I am pleased to say that I recently ticked it off mine. It is a wonderful experience: a myriad of teas and eats, sweet and savoury partaken of in an ambiance reminiscent of times gone by. The food, service and the music cannot be faulted. The High Tea experience is presented and executed in a well honed and executed manner.
Our family visited Cape Town in September 2014 and hired a private guide for 4 days. We'd read that high tea was a relaxing pleasure and having had a long cross-continent flight, our guide suggested the Nelson Hotel for tea. What a delight!!! The gardens were beautiful, the service was exactly what we needed after such a long flight, the scenery was serene and the lobby only made me wish we'd booked a stay at their location. An elegant and peaceful throwback in time. Don't miss it!!
The art in the gardens around the hotel makes for an interesting walk if you do not get stuck at the first flower-beds. Well kept and well run establishment with space to breathe. Good service and good quality 5 star hotel.
Peaceful atmosphere, natural beauties, elegant place. The staff was always very kind and helpful. It was a pleasure to be there. You have to join iconic high tea. It was so old school and delicious. Varieties of desserts and teas are huge.
My partner and I booked a safari trip to South Africa and of course added a stop in Cape Town for a few days. We wanted to choose a place that was not only family friendly and also welcoming to the LGBT community. We received our standard welcome drink upon arrival and immediately felt welcomed. No odd looks or stares. We were thrilled to find his & his robes, slippers and a welcome envelope attached to our champagne bottle addressed to Mr Michael & Ryan when we checked into our room. These types of details are really what sets the Mount Nelson apart from from the rest. We settled in and headed down to afternoon tea - one of the most famous in the world... and we found out why (see pics). We were also treated to the most spectacular buffet breakfast each morning. The property has a beautiful main pool as well as an adults only pool. Their kids club is one of the best I've seen as well.
A family story led us to have lunch in the conservatory at the Belmond Mount Nelson, which in turn prompted our decision to eat in the Planet restaurant that evening. We were not disappointed and would happily dine there regularly if only we lived in Cape Town. A totally lovely room with well spaced tables and very charming service was enhanced by the very enjoyable and never intrusive live piano music. I have yet to mention the food which is obviously the main event and did not disappoint. Great choices, followed up with appetising presentation and delicious food. Thank you Mount Nelson for living up to all our expectations
- Walking distance to South African National Gallery
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
Located in City Bowl within a short stroll of Company's Garden, Belmond Mount Nelson Hotel is within a 10-minute drive Table Mountain. This 198-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 4 restaurants.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 11 AM. There are ample dining options with 4 onsite restaurants, including Planet Restaurant, which specializes in Mediterranean cuisine and serves dinner, and Oasis Bistro with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.
All 198 air-conditioned accommodations feature sitting areas. 42-inch LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include iPod docks, minibars, and free newspapers.
A local mainstay since 1899, Belmond Mount Nelson Hotel offers a full-service spa, 2 outdoor pools, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for ZAR 300 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1540 reviews