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ALDEN Suite Hotel Splügenschloss Zurich

5.0 out of 5.0

Recent guest reviews

This was my second time in Zurich and am glad I chose to stay here for 3 nights. It is set one block back from the park and lake plus is only 4 blocks from the bottom of the Bahnhofstrasse - only a 10 minute walk away. Super quiet location with quiet streets around it. The hotel itself is small and I rarely saw another guest - except at breakfast (which was included in my tariff). The level of service is high and the staff are all very professional - they all remembered my name and after just one morning knew which coffee to bring me for breakfast! The breakfast was good - whatever egg dish you wanted to be cooked for you plus a vast array of other selections on offer. I also ate dinner one night in the hotel - not cheap but the quality was good With dinner I ordered a glass of red (the Blauburgunden Pinot Noir) and without hesitation they opened a fresh bottle of it and poured a very generous sized glass right in front of me - a sign of good hospitality! They upgraded me to a suite - which was vast! All of it was very comfortably furnished and the bathroom was huge - plus a full second guest WC adjacent to the living room, The only small gripe was that the central heating in the bedroom gave off a lot of heat. I am not sure if they could turn it down as the warm pipes tend to run through the whole building and often cannot be isolated. I slept with the windows open which made it more comfortable - as you only have a quilt to sleep under. Zurich is a very walkable city - the lake is very close by and it is worth the short walk to the Kunstmuseum - the main gallery in Zurich. Be warned - Zurich is a very expensive city - taxis, a coffee in the street... everything! But the Swiss are generous and you will always get a good serving at a restaurant or cafe. A couple of good places to eat at: - the Sprungli cafe toward the bottom of the Bahnhofstrasse - grab one of the outside tables, order a coffee and choose one of the yum cakes or pastries to snack on and watch the locals stroll by, I did this on a cold winter morning with the sun on me and it was a treat. - Santa Lucia Italian Restaurant - just adjacent to the Hermes store and Just off the Bahnhofstrasse. Not cheap but really good food and excellent service - prob the best place I ate at in Zurich, Several years ago I stayed nearby at the Baur Au Lac - regarded by many as the best hotel in Zurich. You cannot beat the location and garden of the Baur Au Lac - but I actually found the level of service at The Alden to be superior. The Alden is a real little gem and sets a high standard. I got a good deal (through Qantas Holidays) and feel that I got good very value for money with The Alden - not something you can usually say about anything in Zurich! I would definitely stay here again.

My husband and I only stayed 1 night, but it was perfect. Remarkably spacious, well-appointed and sophisticated room (#3B). The gracious welcome to the suite included 3 luxemburgerli, 2 apples, 2 Incan berries, a spray of red currant, Toblerone, peanuts, potato chips, and plenty of complimentary water and Nespresso coffee. The understated service was outstanding. Located on a peaceful side street within easy walking distance of main sites. I am already dreaming of a return trip to show my children. Truly one of my favorite hotels in the world.

The staff is very welcoming and helpful. We stayed in a suite facing the rear courtyard and were pleased with the cleanliness and comfort. The hotel is in a quieter area near the lake, but easy walk to the old town area. Near the Enge train station (5 miniute walk), 20 minutes from the airport. The breakfast buffet was excellent, made to order egg dishes, etc. We did not have dinner here but the restaurant looked first class.

Luxury boutique experience within walking distance of Zurich old town and Lake Zurich. From the moment we checked in we felt special and valued. Our Suite was spacious and beautiful with everything we needed including free drinks(except alcohol) and snacks. Loved the L'Occitaine amenities and purple themed decor throughout the hotel. Although there were other guests in the hotel we felt like we were the only guests. There are no long hallways to access your room, rather private access to the front door. The staff were super friendly and encouraged us to ask for whatever we needed. A great experience.

If you are looking for a quite, private & unique place to stay in Zurich, one of 22 extremely private, luxurious and spacious suites in this small exclusive 5 star Boutique Hotel is the right answer. Close to lake Zurich. The rooms size are above average, very comfortable bed, and beautiful bathroom;) Breakfast was reasonably good. The name ‘ALDEN’ is derived from the old English word ‘Aldwyn’, which roughly means ‘old friend’. It was a good experience staying with 'old friend' ;)

The Alden is simply a gorgeous hotel in a superb location, one block from Lake Zurich. If you want a luxurious boutique hotel experience the Alden delivers big time. The staff is very friendly and they even upgraded us to a suite! Bedding and bathroom was incredible. Decor was extremely tasteful in rich colors of taupes and purple. My only complaint would be that the air conditioner didn't cool the room adequately. It was hot and muggy on our stay in Zurich and I had a hard time sleeping because of the mediocre cooling system. This wouldn't be an issue during the cooler months. That is the only reason for not giving the Alden 5-stars. But when you pay for this level of accommodation, I feel it should be spot on.

Stayed a long weekend in apartment 3D. What an amazing spacious room with all everything one could need. Great location, amazing restaurant within the hotel, good staff and efficient service. Walking distance to the paradeplatz shopping area with lots of restaurants nearby and the lake around the corner. I forgot to take pictures of the room but here's the food - Amazing!!

Parents spent a memorable night in an spacious and very well decorated room. Special thank to the staff (Luana) for the little attentions (chocolate cake & dinks) that make their stay very pleasant. Visitors from Paris

Really enjoyed staying here - room was spacious and furnished tastefully, staff was super helpful and friendly and the breakfast was delicious. In an ideal world the hotel would have a spa / pool area, but the bath tub with whirlpool function partly makes up for it.

Fourth floor beautiful suite. Beautiful room. The staff couldn't have been more accommodating and helpful. Macaroons and apples in the room.Replenished free mini bar. Wonderful gourmet breakfast serviced attentively and elegantly. Knowledgeable concierge. Had a medical emergency and the staff couldn't have been more helpful in getting me medical treatment. Upon arriving back at the hotel I was greeted with a 'get well' note.

Spluegenstrasse 2 Zurich ZH

Hotel highlights

  • Walking distance to Bahnhofstrasse and Fraumuenster
  • Free wired Internet in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in 2. Wollishofen - Enge, ALDEN Suite Hotel Splügenschloss Zurich is a leisurely stroll from popular sights such as Bahnhofstrasse and Fraumuenster. This 5-star hotel has 22 guestrooms and offers conveniences like a restaurant, a rooftop terrace, and a 24-hour business center. Located centrally in Zurich, it's also close to Kunsthaus Zurich and Swiss National Museum.


This hotel serves as home to a piano bar, along with a fine-dining restaurant that specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.


All 22 individually furnished accommodations feature sitting areas. Guests can expect WiFi, free wired Internet, and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Sofa beds, minibars, and espresso makers are other standard amenities.

Property features

Guests of ALDEN Suite Hotel Splügenschloss Zurich enjoy a rooftop terrace, WiFi in public areas, and a 24-hour business center. If you drive, self parking is CHF 39.00 per day, or you can take advantage of the airport shuttle (available on request) for CHF 150 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and a free grocery shopping service.

Room options


King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 312 reviews