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Hotel Crystal

3.0 star property
Central hotel with a rooftop terrace connected to a shopping center in Lausanne

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Photo gallery for Hotel Crystal

BBQ/picnic area
Point of interest
Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing
Interior
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rue Chaucrau Number 5, Lausanne, VD, 1003
  • Place, Lausanne Cathedral
    ‪5 min walk‬
  • Place, Olympic Museum
    ‪2 min drive‬
  • Place, Ouchy Port
    ‪3 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 211 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Queen Bed

Free toiletries, hair dryer, towels

Superior Single Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Triple Room, 3 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Multiple Beds

Quadruple Room, Multiple Beds | In-room safe, desk, blackout drapes, soundproofing

Quadruple Room, Multiple Beds

  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Lausanne

Located in Lausanne Center, Hotel Crystal is a leisurely stroll from popular sights such as Lausanne Cathedral and Palais de Beaulieu. Each of the 40 rooms at this 3-star hotel includes a sitting area, a refrigerator, and a flat-screen TV. It's connected to a shopping center in central Lausanne and also close to Place de la Palud and Sauvabelin Tower.

What's nearby

  • Lausanne Cathedral - 5 min walk - 0.3 miles
  • University Hospital of Lausanne - 11 min walk - 0.6 miles
  • Palais de Beaulieu - 12 min walk - 0.7 miles
  • Olympic Museum - 2 min drive - 1.1 miles
  • Ouchy Port - 3 min drive - 1.3 miles

Getting around

  • Lausanne Station - 10 min walk
  • Ouchy-Olympique Station - 10 min drive
  • Geneva International Airport (GVA) - 39 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Brasserie-Restaurant Le Vaudois - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Inglewood - ‬1 min walk
  • ‪Bruxelles Café - ‬1 min walk

About this property

Hotel Crystal

Central hotel with a rooftop terrace connected to a shopping center in Lausanne
Guests of Hotel Crystal enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. If you drive, self parking is CHF 20.00 per day, or you can take advantage of the airport shuttle (available 24 hours). The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, a library, and free newspapers.
Guests can expect free WiFi and 82-cm flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and free weekday newspapers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1960
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 56.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Self parking fee: CHF 20.00 per day
  • Rollaway bed fee: CHF 56.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Lausanne
Hotel Crystal Lausanne
Hotel Crystal Hotel
Hotel Crystal Lausanne
Hotel Crystal Hotel Lausanne

Frequently asked questions

Are free cancellation options available at Hotel Crystal?

Hotel Crystal offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see near Hotel Crystal?

This hotel is situated in Lausanne Center, just steps from Hôtel de Ville and Place of Riponne, and within a short walk of Esplanade de Montbenon. You'll also find Palais de Beaulieu and Bureau d'Information au Public less than a mile away.

Is parking available on site at Hotel Crystal?

Yes, parking is offered for CHF 20.00 per day.

Does Hotel Crystal feature a casino on the premises?

No, Hotel Crystal doesn't have a casino.

Is there an indoor pool at Hotel Crystal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Crystal?

Amenities at this hotel that appeal to couples include a rooftop terrace and a library.

Does Hotel Crystal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Crystal have a restaurant with a breakfast menu?

Hotel Crystal offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Crystal allow pets to stay for free?

No, pets aren't allowed at Hotel Crystal.

Does Hotel Crystal have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Crystal?

No, there aren't any guestrooms with balconies at Hotel Crystal.

Reviews

Hotel Crystal Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 149 out of 508 reviews
Rating 8 - Good. 219 out of 508 reviews
Rating 6 - Okay. 95 out of 508 reviews
Rating 4 - Poor. 29 out of 508 reviews
Rating 2 - Terrible. 16 out of 508 reviews

Reviews

2/10 Terrible

Ming

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is bad, even not allowing to take hot water if you don’t buy their expensive breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Noisy area

The hotel’s location is close to the Metro station. There are restaurants around, some are pricy and some are alright. The hotel does not have an AC, which is common in a few parts of Switzerland. I can barely sleep at night since people from the streets and around the area are shouting, laughing boisterously in the wee hours of the night, that is every single night I was there. Among the staffs, I commend the Asian student who works there from 4pm-9pm. Very friendly, helpful and always smile. No, I do not recommend this place.
Stayed 4 nights in Jul 2025

6/10 Okay

Allison

Traveled with family
Liked: Staff & service, property conditions & facilities
Renovations were cool and roof top terrace had a wonderful view. Very nice and helpful staff working there. But, parking was not onsite as stated and with construction in the area it was very confusing on where to go. With no a/c we had to keep the windows open which would have been fine except that it was extremely loud until 3am due to the location. If you go in the summer bring earplugs!
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Rooms are small but clean a comfortable. Let me do the check in early because the room was ready. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Daniella

Stayed 1 night in Jun 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities
This hotel is across the street from a pub that played extremely loud music and it was like a rave until 3:15 Am. There is also no air conditioning and so the windows had to stay open. We did not sleep at all it was so loud. Also our room looked nothing like the pictures posted on Expedia and there was a bald light bulb in our room and a hole in the wall
Bald light bulb
Hole in the wall
Stayed 2 nights in Jun 2025

8/10 Good

Illah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly situated in the old town, but in the summer you need to think twice before staying there. We were on the third floor which is essentially the fourth floor and it was possibly hot at night. There is no air conditioning and there was no good way to get Crossbreeze in the room.
Stayed 1 night in Jun 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Very Centrale placed- good, clean accommodation with stunning roof top views. Some decor a little tired and right within busy area so expect some noise from bars located nearby in the evening. Recommend staying for comfortable short term stay. You also get a free public transport pass for the duration of your stay which was invaluable. Thank you.
Roof top view
Stayed 2 nights in May 2025

6/10 Okay

Sylvain, Pembroke

Traveled with partner
Liked: Amenities
.
Stayed 1 night in Apr 2025

8/10 Good

Nirada

Good
Stayed 1 night in Apr 2025

8/10 Good

Carine, Beirut

Liked: Cleanliness, staff & service
Excellent location. Great view from terrace area.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very nice hotel. Clean and comfortable, perfect for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel but very quiet, friendly staff, great breakfast, very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2025

10/10 Excellent

Cruz maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Muy bueno todo !!! Super recomendable ! Excelente ubicación.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful staff. Very clean and in the heart of the city. Couldn't ask for more.
Stayed 3 nights in Feb 2025

6/10 Okay

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024

6/10 Okay

abdelkader

Disliked: Room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Mira

Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Staff & service, property conditions & facilities
Our small family of three stayed here for one night. The staff was incredibly kind and helpful, and let my husband and son hang out after check out while I searched for cough medicine. Location is terrific if you like cities! We had a wonderful dinner at a nearby Eritrean restaurant and walked to L’Hermitage museum the next day. It’s not a luxurious space but that’s not the charm. We loved it and would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to the old town. Comfortable beds. They even brought up extra pillows when requested.
Stayed 2 nights in Aug 2024

6/10 Okay

Imelda

Traveled with family
Disliked: Amenities, property conditions & facilities
Very, very small room and bathroom with outdated style bed. No airconditoner. When you open the window for some air during summer, you hear loud people down below singing and talking until 3 am from a Cafe/ restaurant across. Then by 9 am was the loud ringing of the church bell every 15 minutes for few hours. Parking is about 3-4 blocks away if you have a car. Hotel lobby is very tiny. Location is just few steps from McDonald’s.
Stayed 1 night in Jul 2024

10/10 Excellent

Jhonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony view as we got our room on the 5th floor. Amenities and staff were great. Hotel was pretty cool and location to transportation was perfect. Would recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Marie-Anne, Toronto

Liked: Amenities, property conditions & facilities
Good location in student quarter. Nice and helpful staff
Stayed 1 night in May 2024