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The Black Horse

3.0 star property

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Photo gallery for The Black Horse

Garden
Restaurant
Miscellaneous
Exterior
Double Room, Ensuite (in the Garden)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping

Explore the area

View in a map
11 Orchard Street, Canterbury, England, CT2 8AP
  • Place, Westgate Gardens
    ‪4 min walk‬
  • Place, University of Kent
    ‪12 min walk‬
  • Place, Canterbury Cathedral
    ‪13 min walk‬

Room options

View all photos for Basic Single Room, Ensuite (Cosy)

Basic Single Room, Ensuite (Cosy)

Basic Single Room, Ensuite (Cosy)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Ensuite (in the Garden)

Double Room, Ensuite (in the Garden)

Double Room, Ensuite (in the Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Traditional Double Room, Ensuite

Traditional Double Room, Ensuite

Traditional Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Twin Room, Ensuite (Attic-restricted height )

Basic Twin Room, Ensuite (Attic-restricted height )

Basic Twin Room, Ensuite (Attic-restricted height )

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Canterbury

The Black Horse places you next to St. Dunstan's Church and within a 10-minute walk of Westgate Gardens and Towers. This 5-room, 3-star bed & breakfast welcomes guests with free breakfast.
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What's nearby

  • Westgate Gardens - 4 min walk - 0.3 miles
  • Westgate Gardens and Towers - 6 min walk - 0.4 miles
  • Marlowe Theatre - 9 min walk - 0.5 miles
  • University of Kent - 12 min walk - 0.7 miles
  • Canterbury Cathedral - 13 min walk - 0.7 miles

Getting around

  • Canterbury West Station - 6 min walk
  • London (SEN-Southend) - 103 min drive

Restaurants

  • ‪The West Gate Inn (Wetherspoon) - ‬5 min walk
  • ‪Black Griffin - ‬7 min walk
  • ‪The Unicorn Inn - ‬2 min walk
  • ‪Cafe des Amis du Mexique - ‬5 min walk
  • ‪The Cricketers - ‬7 min walk

About this property

The Black Horse

The Black Horse features free WiFi in public areas and a garden. Onsite parking is offered for a fee. Staff members can help with accommodation requests, and provide luggage storage.

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Restaurant
Hampton by Hilton Canterbury
Canterbury
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,012 reviews
$101 nightly
The price is $121
Jun 14 - Jun 15
Total with taxes and fees
Hampton by Hilton Canterbury

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free breakfast available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Black Horse B&B Canterbury
Black Horse Canterbury
Black Horse B&B Canterbury
Black Horse Canterbury
Bed & breakfast The Black Horse Canterbury
Canterbury The Black Horse Bed & breakfast
The Black Horse Canterbury
Black Horse B&B
Black Horse
Bed & breakfast The Black Horse
The Black Horse Canterbury
The Black Horse Bed & breakfast
The Black Horse Bed & breakfast Canterbury

Frequently asked questions

What can I see around The Black Horse?

This bed & breakfast in Canterbury is within a 10-minute walk of Westgate Gardens and Towers, Westgate Gardens, and Marlowe Theatre. You'll also find Canterbury Cathedral and Canterbury Roman Museum less than a mile away.

Will I be able to park at The Black Horse?

Yes, parking is available for a surcharge.

Does The Black Horse feature a casino at the property?

No, The Black Horse doesn't have a casino.

Will I find an indoor pool at The Black Horse?

No, there is no indoor pool at this bed & breakfast.

Is The Black Horse good for couples?

Couples staying at this bed & breakfast will appreciate amenities like free breakfast plus some guestrooms include a fireplace and a memory foam mattress.

Are there hot tubs at The Black Horse?

No, there isn't a spa tub at this bed & breakfast.

Does The Black Horse feature a restaurant that includes a breakfast menu?

The Black Horse offers free breakfast though there is no restaurant.

Does The Black Horse allow pets to stay free of charge?

No, pets aren't allowed at The Black Horse.

Are there connecting rooms at The Black Horse?

No, there aren't connecting guestrooms at this bed & breakfast.

How close is the airport from The Black Horse?

The closest major airport to The Black Horse is London (SEN-Southend), which is about 25.4 mi away.

Can I book a room with a balcony at The Black Horse?

Yes, some guestrooms at The Black Horse offer a deck/patio.

The Black Horse Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 81 reviews
Rating 8 - Good. 29 out of 81 reviews
Rating 6 - Okay. 7 out of 81 reviews
Rating 4 - Poor. 9 out of 81 reviews
Rating 2 - Terrible. 7 out of 81 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice room and kind staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

stephen

Liked: Amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort

Tranquil retreat.

A beautifully appointed room with a lovely, peaceful garden out back, wonderful to relax in after a long day of sightseeing. Excellent breakfast and service.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent...worked perfectly Great location
Stayed 1 night in Sep 2023
Verified

8/10 Good

Lance

Liked: Property conditions & facilities
Location was very walkable to everything. Breakfast was included and the breakfast service was very good. The bed was not very comfortable and the pillows were very flat. I liked the overall vibe of the place, the courtyard was nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
A simple B&B that does exactly what you expect. I'd happily stay there again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay

It was a pleasant stay, breakfast was good too.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit, I would book again.

Nice people who run it, good breakfast. The lady who made my breakfast was very kind. Good bed, good shower. Good location.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay - need some bottled water in the room as unable to fill kettle it kept coming out warm from the tap so unable to drink
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Julian

Liked: Staff & service
Very quaint but noisy
Stayed 1 night in May 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conference stay

We stayed while attending a conference at the university. The location was excellent (close to the town center, easy to reach the university, close to the train station) and the hosts were very hospitable and easygoing! We stayed in the garden suite and really enjoyed the access to the garden from our room, which was also very comfortable. Breakfast was fantastic!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money! Close to Canterbury , shops a five minute walk at the most and pubs and restaurants even less. We stayed in the garden room which felt bright and airy and it was lovely to sit in the garden with a glass of wine.. This isn't a pub anymore so there wasn't anyone to welcome us which wasn't a problem.. But breakfast had friendly staff and tasty food.. Our only small problem was getting our key code as we booked last minute, but after a phone conversation it was sorted straight away. Would definitely stay again and recommend to friends..
Stayed 1 night in Aug 2024
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was fine, the guy on reception (although new and not very experienced) was fine - my only issue was that the pub was closed the night we stayed - and I wasn't expecting that.... it would appear the pub is only open certain nights of the week and that is not made clear on their site... also parking is a bit of an issue as everywhere around is permit parking only. However it is a great location to walk into the city, and Canterbury is really lovely.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I was sick the entire time I was there, not the fault of the Black Horse. However, the parking situation is terrible. While sick, I had to move the car several times. I found my rental car was side-swiped, and I'm having to pay for damages my insurance doesn't cover. Again, not the fault of the Black Horse.
Stayed 5 nights in Oct 2024
Verified

2/10 Terrible

Ken

Disliked: Property conditions & facilities
I could not stay and had to book another hotel for the night. The door to the garden did not lock and only a broken lump of metal was holding it closed. This fell on me when I was trying to open the door. A disgrace, I would like a refund
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Wayne

Disliked: Amenities, property conditions & facilities
No wardrobe or even hanging rails available in the bedroom ??. Staff looked somewhat overwhelmed at breakfast, food hygiene was pretty much non existent. No apology from the staff either after a fire alarm went off at silly o'clock in the morning. Fully aware that sometimes these things can happen accidentally but an acknowledgement of interrupted sleep would've been welcomed Overall would have to say this was the least pleasant experience I've ever had whilst on a break either at home or abroad. Don't be surprised if your expectations based on a half decent website don't marry up with the reality of staying there.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities, room comfort

mooie stad

de eigenaresse was kortaf. Haar hulp daarentegen was vriendelijk ook al kende ze de taal niet goed. De kamer was verder gewoon wat je verwacht dus goed
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Torhild

Disliked: Cleanliness, room comfort

Besøk i Canterbury

Litt spesiell innsjekking. Hyggelig personale. Veldig trang trapp opp til rommet. Kjøleskapet fungerte ikke, selv om vi ga beskjed , og det ble sett til. Dårlig avløp i vask og dusj. Misforståelser angående frokosten. Hotels.com ga oss beskjed om at frokost var innkludert, det mente stedet at vi ikke hadde. Personalet var veldig hyggelig. Kun nye håndklær og tømming av søppel en av tre dager. Beliggenheten var god. Vil nok ikke retunere hit.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Facundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B! The staff is very service-oriented and kind! The breakfast is delicious and made from scratch with fresh ingredients. The hotel is located within a quick walk (5 mins or less) to the west train station and the city center. I confidently recommend this place!
Stayed 1 night in May 2022
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful friendly staff 😀. Expedia said there was parking ,which is a stretch of the imagination . There is a road with cars parked on it. Haha!!
Stayed 3 nights in Apr 2022
Verified

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, location was excellent for getting into town. Spotlessly clean and service was very friendly. They are very accomodating when it comes to breakfast. Only negatives was a small issue with the wifi and the lack if parking, but there was a very reasonable multistory around the corner.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Worst Break ever

Our room was very disappointing, The toilet basin was loose from the wall & leaking. The radiator we wasn't able to turn off & the weather was lovely and hot 17th & 18th Sept. We were banking, This was mention to the manager first thing in the morning.They did try & get there handy man in but no answer to his phone. second night even hotter didnt get much sleep both night, woke up in morning feeling very sick, The window was open & there was so much rubbish just outside the window that could have been cleared away. We didn't stay for breakfast due to us feeling unwell. I telephoned the manager later that day (Kirsty) & complained I said it wasn't expectable to let that Room 10 & I believe we needed so sort of a refund. Kirsty agreed & said that she would have to speak to the owner & would call me back, Guess what Kirsty didn't return my call so I call again - Kirsty said that The Black Horse wasn't letting out the Room on the 18th. She agreed that we should have a refund, But still hadn't seen the owner, Ha still wanting for that call its gone TWO WEEKS - And no call .
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Joselito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was lovely and wonderful. Breakfast are great and the staff are nice and friendly.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Disorganised chaos

Complete shambles the self check in didn’t work also had no emails to guide through the process upon arrival.eventually gained access The room I was finally allocated wasn’t cleaned dirty bathroom,bed not changed,bins not emptied etc telephoned the number on the desk and complained a very angry woman who was very rude arrived to clean the room thoroughly eventually got to bed after midnight!! The third night I was awakened by a stranger opening my door via a digital key code and entering turning on all the lights telling me I was in her room and I had to leave because she had booked and been allocated it!!! Was promised a refund and receipt and so far nothing My advice is DO NOT STAY HERE !!!!!
Stayed 4 nights in Sep 2021