I cannot say enough about the kindness of the staff!!! I’ve traveled the world and this hotel is nestled in one of the most scenic areas we’ve ever seen. The food was excellent. If I had to say anything negative I would be hard pressed and could only say that the room was on the small side but, it was not an issue bc the way it’s set up makes it very functional.
Excellent service everything was great l highly recommend this hotel
It was super nice. Staff was friendly and the restaurant food was great
The view and settings around the hotel were exceptional. All of the staff were very accommodating, and the food was always excellent.
Located in Spring Creek within a short walk of Canmore Museum and Geoscience Centre, The Malcolm Hotel is within a mile (2 km) of other popular sights such as Canmore Nordic Centre Provincial Park. This 4-star hotel has 124 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, espresso makers, and free local calls. Housekeeping is available on request.
At The Malcolm Hotel , guests enjoy features like an outdoor pool, a gym, and 2 spa tubs. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
I cannot say enough about the kindness of the staff!!! I’ve traveled the world and this hotel is nestled in one of the most scenic areas we’ve ever seen. The food was excellent. If I had to say anything negative I would be hard pressed and could only say that the room was on the small side but, it was not an issue bc the way it’s set up makes it very functional.
Excellent service everything was great l highly recommend this hotel
On behalf of the Malcolm Hotel staff & management, thank you for taking the time to review us. We are so pleased that you enjoyed your stay! we look forward to your next visit with us, Kind Regards,
Thank you for taking the time to leave us with your review. We apologize if we did not live up to our legendary service. If there are any specific issues we can address, please do let us know. We are always looking to improve our service and provide our staff with more training if needed. We appreciate any feedback and hope to welcome you another time. Kind Regards,
It was super nice. Staff was friendly and the restaurant food was great
Thank you for the review. We are thrilled you had a perfect stay with us. We look forward to your return.
The view and settings around the hotel were exceptional. All of the staff were very accommodating, and the food was always excellent.
Hello James, Thank you for your kind review. We are very pleased you had a great stay with us and enjoyed our beautiful mountains. We are happy you had an overall great experience with us and we are excited for your next visit to The Malcolm Hotel. Kindest Regards, Melissa, Guest Services Supervisor
Dear Katherine, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are hoping to welcome you for a return visit in the near future. Kind Regards,