The location was great. The room was clean at check in. However there was no housekeeping. We didn’t expect or want daily housekeeping but we never saw housekeeping and had to ask for towels and trash bags mid week. No coffee or snacks available. Perhaps it was staff issues. Overall great location but needs more attention to guests during stay.
Great location, super clean place. I will recommend
All great!
Located in Town Centre within a 5-minute walk of Canmore Museum and Geoscience Centre, Lamphouse By Basecamp is within a 15-minute stroll of Bow River. This 3.5-star motel welcomes guests with 25 rooms and conveniences like free in-room WiFi, free self parking, and a spa tub.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, espresso makers, and desks. Housekeeping is available on request.
At Lamphouse By Basecamp, guests have access to free WiFi in public areas, a spa tub, and express check-in. You can take advantage of free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This motel also has express check-out.
The location was great. The room was clean at check in. However there was no housekeeping. We didn’t expect or want daily housekeeping but we never saw housekeeping and had to ask for towels and trash bags mid week. No coffee or snacks available. Perhaps it was staff issues. Overall great location but needs more attention to guests during stay.
Great location, super clean place. I will recommend
Thank you for your review My Linh. We are thrilled you enjoyed your stay. We hope you get back to us again!
All great!
Thank you so much!
We are very sorry that there was a miscommunication. We can arrange for housekeeping daily service upon request. We shall try to find better ways to communicate our policy.