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Hotel Alto da Serra

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Alto da Serra

A red building with a sloped roof, surrounded by greenery and a paved driveway.
A living room with a fireplace, wooden furniture, and large windows.
A hotel room with a large bed, a wardrobe, a small fridge, bedside tables with lamps, and a mirror.
A buffet setup with various food items and a cake centerpiece.
A chocolate bundt cake with strawberries on a glass plate.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000
  • Place, Cathedral of Our Lady of Lourdes
    ‪6 min walk‬
  • Place, Joao Correa Square
    ‪10 min walk‬
  • Place, Stone House Theater
    ‪12 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪99 min drive‬

Room options

View all photos for Chalet

A bedroom with a bed, a desk, a TV, and a wardrobe.

Chalet

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Apartment

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a wall-mounted air conditioner.

Standard Apartment

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Apartment

A hotel room with a bed, a table, and a chair. There is a mirror on the wall and a window with curtains.

Luxury Apartment

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a wall-mounted air conditioner.

Standard Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Deluxe

Minibar, blackout drapes, iron/ironing board (on request), WiFi (free)

Double Room Deluxe

  • 215 sq ft
  • Sleeps 2

View all photos for 1-Bedroom Apartment Standard

Minibar, blackout drapes, iron/ironing board (on request), WiFi (free)

1-Bedroom Apartment Standard

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow Standard

Minibar, blackout drapes, iron/ironing board (on request), WiFi (free)

Bungalow Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Canela

Located in Canela Centro within a 5-minute walk of Cathedral of Our Lady of Lourdes, Hotel Alto da Serra is within a 15-minute stroll of Joao Correa Square. This 3-star hotel has 20 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cathedral of Our Lady of Lourdes - 6 min walk - 0.3 miles
  • Teatro Municipal de Canela - 9 min walk - 0.5 miles
  • Joao Correa Square - 10 min walk - 0.6 miles
  • Stone House Theater - 12 min walk - 0.7 miles
  • Canela Automobile Museum - 20 min walk - 1.1 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪É De Chocolate! - ‬9 min walk
  • ‪Bella Città - ‬6 min walk
  • ‪O Maquinista - ‬9 min walk
  • ‪Casa da Velha Bruxa - ‬10 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk

About this property

Hotel Alto da Serra

Hotel Alto da Serra features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a garden and a TV in a common area.
Guests can expect free WiFi and 26-inch LCD TVs. Minibars, phones, and free toiletries are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Alto da Serra Canela

Alto da Serra Canela

Hotel Alto da Serra Hotel

Hotel Alto da Serra Canela

Hotel Alto da Serra Hotel Canela

Frequently asked questions

What is there to do around Hotel Alto da Serra?

This hotel is situated in Canela Centro within a 10-minute walk of Joao Correa Square, Teatro Municipal de Canela, and Stone House Theater. You'll also find Alpen Park and Parque Terra Magica Florybal within a short drive.

How much does it cost to stay at Hotel Alto da Serra?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Alto da Serra on Oct 15, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Alto da Serra?

Yes, self parking is offered for free at the hotel.

Does Hotel Alto da Serra have a casino at the property?

No, Hotel Alto da Serra doesn't have a casino.

Is there an indoor pool at Hotel Alto da Serra?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alto da Serra?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.

Are there hot tubs at Hotel Alto da Serra?

No, this hotel doesn't have a spa tub.

Does Hotel Alto da Serra have a restaurant that serves breakfast?

Hotel Alto da Serra offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Alto da Serra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Alto da Serra though service animals are welcome.

Are there connecting rooms at Hotel Alto da Serra?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Alto da Serra?

The closest major airport to Hotel Alto da Serra is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 25.7 mi away.

Are there rooms with balconies at Hotel Alto da Serra?

No, there aren't any guestrooms with balconies at Hotel Alto da Serra.

Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 87 reviews
Rating 8 - Good. 29 out of 87 reviews
Rating 6 - Okay. 3 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otima
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Cleyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar lindo, gostei muito o rapaz da recepção muito educado, e gentil as cabanas são maravilhosas, gostei de tudo!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service
O hotel é limpo e os atendentes são muito gentis.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Localização ótimo. Bom café.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Debora Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchego... Eficiência... Bem-Estar !!!!

Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paz e tranquilidade perto do centro de Canela

Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Stayed 2 nights in May 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Stayed 5 nights in Dec 2021
Verified review

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A contento

Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volto logo!

Excelente! Nada a reclamar. Pessoas fantásticas!
Stayed 1 night in Dec 2021
Verified review

8/10 Good

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Francivania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Top
Stayed 4 nights in Sep 2021
Verified review

8/10 Good

Socorro

Liked: Cleanliness, staff & service
Foi tranquilo.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Ana Lúcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

Local muito aconchegante, com muita comodidade, bom atendimento e tratamento
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Érica Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente Hotel, impecável na limpeza, conforto, atendimento e ambiente familiar. Localização privilegiada em Canela. Com toda certeza retornaremos
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um local agradável ,e ótimo atendimento.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

ANA PAULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortavel a acomodação, com certeza iremos novamente.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito boa
Stayed 5 nights in Dec 2020
Verified review

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem bem localizada

Hospedagem razoável, bem localizado, a duas quadras da Igreja Matriz, funcionários prestativos, café da manhã básico mas cumpre é para ficar poucos dias, acho que falta uma área externa com mesas.
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

VALQUIRIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente familiar

Pousada familiar, o atendimento foi muito receptivo e o café da manhã foi bem gostosinho para uma pousada.
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

BOA

INSTALAÇÕES RAZOÁVELMENTE BOAS MAS COM POUCAS ÁREAS DE CONVIVÊNCIA
Stayed 3 nights in Oct 2020

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