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Don Ramon Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Don Ramon Hotel & Spa

Interior
Presidential Suite | Premium bedding, minibar, in-room safe, blackout drapes
Executive Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Free daily full breakfast
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

View in a map
Rua José Pedro Piva, 745, Canela, RS, 95680-000
  • Place, Parque Terra Magica Florybal
    ‪12 min walk‬
  • Place, Parque Vale Dos Dinossauros
    ‪17 min walk‬
  • Place, Steam World
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪77 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, blackout drapes

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, minibar, in-room safe, blackout drapes

Premium Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, blackout drapes

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Canela

Located in Vila Suzana within a short walk of Parque Terra Magica Florybal, Don Ramon Hotel & Spa is within a mile (2 km) of other popular sights such as Steam World. This 4-star hotel has 12 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Parque Terra Magica Florybal - 12 min walk - 0.7 miles
  • Pinheiro Grosso Municipal Park - 12 min walk - 0.7 miles
  • Parque Vale Dos Dinossauros - 17 min walk - 0.9 miles
  • Canela Automobile Museum - 18 min walk - 1.0 mile
  • Steam World - 3 min drive - 1.3 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 149 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬14 min walk
  • ‪Pappardelle - ‬2 min drive
  • ‪Hotel Serra Nevada - ‬2 min drive
  • ‪Lá Em Casa - ‬19 min walk
  • ‪Abbiamo Fatto - Pizza Napoletana - ‬18 min walk

About this property

Don Ramon Hotel & Spa

Family-friendly hotel with a full-service spa and free breakfast
Guests staying at Don Ramon Hotel & Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for BRL 350 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include coffee/tea in a common area, a meeting room, and a computer station.
Guests can expect to find TVs and stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Dryers, minibars, and safes are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holgar D´Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurante La Vanguardia

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for BRL 125.0 per day

Property payment types

Important information

Fees

  • Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: BRL 350 per person (roundtrip)
  • Rollaway bed fee: BRL 125.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Don Ramon Hotel & Spa Hotel
Don Ramon Hotel & Spa Canela
Don Ramon Hotel & Spa Hotel Canela
Pousada Don Ramon Spa Holgar D'Alma Charm Collection

Frequently asked questions

Are free cancellation options available at Don Ramon Hotel & Spa?

Don Ramon Hotel & Spa offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Don Ramon Hotel & Spa?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Don Ramon Hotel & Spa on Dec 24, 2025 start from $218.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Don Ramon Hotel & Spa?

This hotel is situated in Vila Suzana within a 10-minute walk of Parque Terra Magica Florybal and Pinheiro Grosso Municipal Park. You'll also find Parque Vale Dos Dinossauros and Canela Automobile Museum less than a mile away.

Is there parking available at Don Ramon Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Don Ramon Hotel & Spa?

Spa Holgar D´Alma is the hotel's spa and services include Thai massages, deep-tissue massages, mud baths, and aromatherapy.

Does Don Ramon Hotel & Spa include a casino at the property?

No, Don Ramon Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Don Ramon Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Don Ramon Hotel & Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Don Ramon Hotel & Spa?

Yes, this hotel has a spa tub.

Does Don Ramon Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Don Ramon Hotel & Spa serves free full breakfasts at Restaurante La Vanguardia each morning.

Will Don Ramon Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Don Ramon Hotel & Spa though service animals are welcome.

Are there connecting rooms at Don Ramon Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Don Ramon Hotel & Spa?

The closest major airport to Don Ramon Hotel & Spa is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 24.2 mi away.

Are there rooms with balconies that I can book at Don Ramon Hotel & Spa?

No, you won't find guestrooms with balconies at Don Ramon Hotel & Spa.

Does Don Ramon Hotel & Spa have a wedding venue on site?

Take advantage of the wedding venue at Don Ramon Hotel & Spa if you plan to say "I do" during your trip.

Reviews

Don Ramon Hotel & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 84 out of 156 reviews
Rating 8 - Good. 50 out of 156 reviews
Rating 6 - Okay. 16 out of 156 reviews
Rating 4 - Poor. 3 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom as cautela

Checkin demorado e com recepção ineficiente. Cafe da manhã dentro do esperado mas sem padronização dos itens. R$ 28 por dia de estacionamento sob péssima justificativa de “vigilância”, mas que na vdd era uma clara tentativa de “pegar mais dinheiro”, visto que a tentativa se manteve mesmo após questionado se poderia estacionar na rua. Ao fim, sem ter como justificar, acabou por retirando a cobrança do extrato. O carro passou bem, obrigado!
Stayed 3 nights in Jun 2020

10/10 Excellent

George, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Property

Awesome property that exceeded my expectations! Staff was excellent and property was as well! Glad I chose this.

10/10 Excellent

Eliseu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nós fomos muito bem recebidos pela equipe do hotel. Por se tratar de uma pousada pequena, o tratamento/atendimento foi personalizado. A experiência foi excelente.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Viviane

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável e atendimento impecável
Stayed 2 nights in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Julio

Liked: Staff & service

Que pena!

O hotel está envelhecido. . A tampa do vaso no banheiro estava solta e rachada , com manchas. O rolo de papel higiênico no suporte estava pela metade e não havia papel adicional Água ao lado do box sem ter sido usado. Lençóis encardidos e com bolinhas, áspero. Um dos travesseiros tinha manchas de uso! Devem corrigir!
Stayed 1 night in May 2025

8/10 Good

francisco augusto

Stayed 3 nights in Apr 2025

10/10 Excellent

Joao F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quando se é surpreendido.

Lugar aconchegante, reservado, e o serviço de atendimento muito bom, casal simpático nos atendeu mesmo sendo a reserva feita repentinamente.
Stayed 1 night in Apr 2025

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção em canela

Estadia muito boa, com ótima recepção e localização. Os funcionários do hotel são muito simpáticos e o café da manhã é muito bom. Falta acessibilidade na pousada, uma vez que o acesso aos quartos é somente por escada. Há também barulho dos carros que passam na avenida movimentada que fica defronte ao hotel. Dentro do hotel, há áreas de descanso com muito verde, ótimo para descansar, relaxar e tirar fotos. Os serviços de massagem do spa são bons e a profissional que nos atendeu foi bastante educada e eficiente. Valeu a estadia.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabio A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada para relaxar e aproveitar muito

Incrível, o estabelecimento é fantástico, ficamos hospedados pouco mais de 1 semana, o café da manhã preparado pelo Sr. Maurício é espetacular, todos os funcionários são muito atenciosos e foi tudo excelente. Por se tratar de uma pousada com a finalidade de SPA relaxante, nós não conseguimos aproveitar todos os serviços ofertados, temos 2 crianças e o casal perde um pouco esse direito, mas nada que desabone a pousada. Os ambientes são bem decorados e ideal para quem procura um ambiente de calma e paz. Recomendo muito essa pousada, que fica na metade do caminho entre Canela e Gramado, próximo de tudo, de frente a uma ótima pizzaria. De todas as vezes que fui a Gramado, certamente essa foi a que melhor fiquei hospedado.
Stayed 6 nights in Dec 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noivado no Hotel&Spa Don Ramon

Pessoal foi muito atencioso, muito cordial. Lugar muito agradável, aconchegante, arquitetura e decoração muito diferente e muito bonita. Local charmoso e bem reservado, ideal para quem busca esse tipo de estadia!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Serviço ótimo! Chuveiro ruim e entupido pelo valor pago, café da manhã mt fraco pelo valor da estadia tbm.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort

Não recomendável

Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar Fantástico!!!!!

Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muit legal!

Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022

10/10 Excellent

marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022

10/10 Excellent

Thealmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo para relaxar

Positivo: Café da manhã muito delicioso e com tudo fresquinho, os pães e café eles trazem diretamente a mesa, e no salão há uma mesa farta. A tarde é servido um delicioso chá de maçã e uma taça de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortável com travesseiros confortáveis e lençol térmico (ótimo pros dias frios), além de uma mesa e um sofá. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diária há direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse é um item que pode gerar dificuldade. O estacionamento é pago, porém todo o espaço é aberto, sem segurança. As refeições precisam de agendamento, entendo que isso ajuda na organização, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e não há cada 1 hora).
Fachada
Vista do estacionamento
Chá da tarde
Chá da tarde
Stayed 3 nights in Jul 2022

8/10 Good

beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

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