We checked in on Wednesday 7/30 and checked out on Saturday 8/1. On Thursday, I received a call from the front desk asking me to return to the hotel because my dog was barking. I informed her I was in my room and my dog wasn’t barking. She informed me she had received a complaint about 10 minutes earlier, which at that point our dog was barking because he kept hearing people outside our room speaking and doors opening and closing.I then asked “isn’t this a dog friendly hotel?” And she responded that while it is a dog friendly hotel, if a guest places a complaint they have to address it. I understood her response, but what I didn’t understand was why would you put a dog friendly room next to regular non pet friendly rooms? This property has 2 levels, if you are going to promote it as dog friendly, the rooms should be at the very end of each hallway away from non pet friendly rooms.
I informed them we were going to the lighthouse and leaving the dog in our room and the manager responded “I don’t advise that”. She said they would call me if the dog barked so I should take him with us. Long story short, we left the dog in our room in his crate with the air conditioner and television on and went to the lighthouse. We did not receive any calls or complaints after my husband and I both confronted the front desk at different times. Either you are pet friendly or not. I would HATE to see how this hotel handles crying infants, please shut your kid up or check out?