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Hotel Americana

Property class: 3

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Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Room service

Explore the area

View in a map
Carrera 4 No. 8-73, Cali, Valle del Cauca, 760044
  • Place, Bulevar del Río
    ‪1 min walk‬
  • Place, La Ermita Church
    ‪5 min walk‬
  • Place, Valle del Cauca Government Building
    ‪5 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Triple Room with 1 Double Bed and 1 Single Bed

Standard Triple Room with 1 Double Bed and 1 Single Bed | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Triple Room with 1 Double Bed and 1 Single Bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | Desk, iron/ironing board (on request), WiFi (free), bed sheets

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Cali

Located in La Merced, Hotel Americana is next to Bulevar del Río and Cali Chamber of Commerce. This 3-star hotel welcomes guests with 47 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Bulevar del Río - 1 min walk - 0.1 miles
  • La Ermita Church - 5 min walk - 0.3 miles
  • Calima Gold Museum of the Bank of the Republic - 5 min walk - 0.3 miles
  • Valle del Cauca Government Building - 5 min walk - 0.3 miles
  • Centenario Commercial Center - 5 min walk - 0.3 miles

Getting around

  • Dauga Station - 45 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 35 min drive

Restaurants

  • ‪Juan Valdez Café - ‬8 min walk
  • ‪La Boheme - ‬10 min walk
  • ‪Storiad’amore - ‬15 min walk
  • ‪La Rola - ‬12 min walk
  • ‪La Colina - ‬11 min walk

About this property

Hotel Americana

Guests of Hotel Americana enjoy a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and a computer station.
Guests can expect to find free WiFi and TVs. Free local calls, desks, and wardrobes or closets are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 30 2023 to August 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No rollaway or extra beds are available.

Property is also known as

Americana Cali
Hotel Americana Cali
Hotel Americana Cali
Hotel Americana Hotel
Hotel Americana Hotel Cali
Hotel Ayenda 1421 Americana

Frequently asked questions

Is a free cancellation option available at Hotel Americana?

Hotel Americana provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of Hotel Americana?

This hotel is situated in La Merced, just steps from Bulevar del Río and Torre Mudejar, and within a short walk of Valle del Cauca Government Building. You'll also find Caicedo Square and Calima Gold Museum of the Bank of the Republic less than a mile away.

Is there parking available at Hotel Americana?

No, there isn't parking at this hotel.

Does Hotel Americana include a casino on the premises?

No, Hotel Americana doesn't have a casino.

Is there an indoor pool at Hotel Americana?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Americana?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a gym.

Are there hot tubs at Hotel Americana?

No, there isn't a spa tub at this hotel.

Does Hotel Americana have a restaurant with a breakfast menu?

No, Hotel Americana doesn't have a restaurant that serves breakfast.

Does Hotel Americana allow pets to stay free of charge?

Yes, pets stay free at Hotel Americana.

Are there connecting rooms at Hotel Americana?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Americana?

The closest major airport to Hotel Americana is Alfonso Bonilla Aragon Intl. Airport (CLO), which is 14 mi away (35 minutes by car).

Are there rooms with balconies at Hotel Americana?

No, there aren't any guestrooms with balconies at Hotel Americana.

Hotel Americana Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Rodrigo

Disliked: Property conditions & facilities, room comfort

This place was so bad that I had to move out.

This place was so bad that I had to move out the next day. This place is no longer what's shown in the pictures. Old facility, loud air conditioner, old bathroom, poor decoration, old smelling room. Defenitelly not up to standard for a 3 star hotel. I would rate this hotel a two star or less.
Verified review

4/10 Poor

DAVID

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Stayed 7 nights in May 2022
Verified review

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, room comfort

Mala prestaciòn del servicio

Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Stayed 4 nights in Dec 2021
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente, todo muy cerca para salir
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Nooit meer.

Donker kader. Omgeving treurig. Geen ontbijt. Geen warm water. Luide aircondicion. Geen brandbeveiliging. We zijn er gevlucht!!!
Stayed 4 nights in Nov 2021
Verified review

4/10 Poor

CESAR

Disliked: Cleanliness, staff & service, room comfort

Mala experiencia y mal hotel. Atención pésima.

Es un hotel muy malo y la atención pésima. Si bien es low cost, creo que ya exageran con el mal estado de los baños y la falta de ducha caliente. Es la primera vez que me pasa con un hotel que no dispone de agua caliente. No volveré a este ni ningún otro hotel de la cadena.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river walk right in centro
Stayed 7 nights in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Travelocity did not respond to my sevral attemps to cancel hotel reservation. Sent you guys sevral notes messages to cancel hotel
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y camas cómodas
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disgusting

Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación muy buena. La srta. claudia excelente servicio muy amable y siempre dispuesta a ayudar.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Angel&Vivian

Liked: Cleanliness, staff & service
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.
Stayed 10 nights in Nov 2019
Verified review

8/10 Good

RAUL FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buena relación precio calidad
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

wilson enrique

Disliked: Room comfort
Es un hotel ubicado en una zona no muy buena con mucha gente de calle en sus alrededores .y que no da seguridad para salir o llegar tarde. Ademas las habitaciones no son tan agradables y nada comodas. Al llegar el primer dia me asignaron una habitacion con una cama tan dura que llegue a pensar que no tenia colchon . pedi que me cambiaran la habitación y sin problema lo realizaron pero sin envargo es un hotel de paso en el que no te sientes seguro. Un desayuno aceptable pero sin mucho de donde elegir. Los empleados atentos y serviciales pero en general no me volveria a alojar allí.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

En general el hotel muy bueno. Los alrededores si no son muy buenos.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales es aceptable, cumple con los requerimientos
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Rudy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Aceptable por el precio

Hotel de bajo costo para dormir comodo. Puerta de baño cerraba.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Excelente ubicación y relación precio/calidad. Quizás el único lunar fue el desayuno, muy limitado en cuanto a opciones.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Bogota

Great location, comfortable room, nice staff.
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Lissette

Disliked: Staff & service

No volveré a ese hotel.

No aceptaban tarjetas de crédito, me dieron una habitación de dos camas habiendo especificado que solo necesitaba una, el valor final a cancelar fue diferente al ofertado en hotels.com en prácticamente 100000 pesos. La habitación tenía polvo.
Stayed 4 nights in Mar 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

old and expensive

For the price I was very disappointed with this place , the bed was down right uncomfortable , and every thing is old and much should be replaced . I moved to the hotel in front of this one , Imperial , and was much happier , the price there was about the same .
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

hôtel central

Hôtel bien situé au centre ville mais services de base
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The water was not hot, I did have a hot shower one day after asking for it but then I could not control the temperature, it was either hot or cold. I was there 10 days and only wanted to use the TV one time -- there were only 5 channels and the reception was terrible. I was told it had been fixed and that they would send someone to check; that someone never arrived.