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NH Cali Royal

4.0 out of 5.0

Recent guest reviews

First visit to Colombia and I must say I am impressed. The Royal from the reception through to to restaurant staff are very welcoming and so helpful. We chose to eat in the restaurant, outside by the pool, because we felt safe, the food was good, the service excellent, the temperature and atmosphere was great to unwind after a hectic business day.

The Hotel is a bit off the beaten path but is an excellent property at a bargain price. Our room was large with separate seating area and desk and a plentiful buffet breakfast was included (amazing fresh fruits). The pool and hot tub were inviting and the restaurant and bar area offered inside, outside and poolside seating. The food was excellent and Boniface our waiter every day saw that all our meals were special! My only complaint would be the poor water pressure and lack of hot water- we were on the top (9th) floor. Another bonus is an attached shopping mall. I would highly recommend if staying in the central city is not a priority.

Had my $150 Rayban sunglasses stolen from the hotel room night table. Hotel management wouldn't help. If you stay at this hotel, do not leave any valuables in the room. Unlike Hilton hotels, the hotel management simply said they could not do anything to help.

The hotel has operated under different names in the past; Royal Pacific, Radisson, now the nh hotel. The food is OK, but nothing extraordinary. The breakfast buffet is ample with omelets to order. The fruit, breads, and other accompaniments are good. The towels are worn, and the beds stiff. Several items were a bother. 1. When I arrived the front called me later in the evening trying to charge me for a taxi I did not order. 2. I had a pool side room, there was a band that played til 2am the night before I had an early departure, so not a good night's sleep. 3. I prefer a non-smoking room, but the floor had smokers. On departure day evidently the party from downstairs carried on at 3am with neighbors smoking strange herbs and talking loudly. 4. Upon reviewing my bill, they tried to charge me for a restaurant bill that was not mine. There are better selections in Cali.

The amenities and food are excellent. They are a "green" hotel; since they use a solar power water heater, your showers are not as hot as we are used in the U.S. The hotel is situated in the south side of the city, which is a nice and safe location.

Great location, the food is excellent at the restaurant and the staff is extremely helpful. I highly recommend if you want a hotel a little outside of the dowmtown area and it's a much safer area as well

I arrived with a group of 40 people. I expected staff to be running short and random problems. Quite the contrary, the hotel staff was absolutely amazing. They arranged a taxi service to pick us up from CLO. Room was in excellent condition for me, clean and modern. AC was quiet and worked effiently. The breakfast was one of the best. They have everything one would eat, local or international. The waiters were very attentive, just blew our minds with their kindness. Everyone in our party was taken care of. I myself felt very special. The pool was clean, towels are provided. Carolina gave an awesome relaxing massage. The gym was good but no ac. There's a mall attached to the hotel for FX or if you need to buy anything you forgot or there's a grocery store too around the corner for water or alcohol. Again, amazing service from every staff member, each aiming to please or help you out in the littlest way. Make sure to tip accordingly ;)

This is an old hotel with 21st century prices. The beds are very bad. We changed rooms and got a worse bed....whole body in pain. The bath tub drain is plugged. The breakfast buffet is excellent. The reception staff all are very pleasant and helpful

I was there for a meeting. The lobby in nice a the rooms are a little bit noise. The bed is very nice but the pillows very harrd. Bbreakfasy is complete an all the personnel is very nice and friendly. The pool is a very good place to visit.

I was on Cali for a scientific meeting at the end of May and stayed at the NH. The rooms were big and clean. The air conditioner was right, breakfast was excellent. The most important thing, the service and warmth of its management and staff was superb. You feel welcome and cared from the check in until checkout. Its location is privileged and the cost, good for the amenities, service and location. I would definitely stay there again. Hernán Vera Puerto Rico

Carrera 100b Number 11a 99 Cali Valle del Cauca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Located in Ciudad Jardin, NH Cali Royal is adjacent to Holguines Trade Center and within a 10-minute stroll of Unicentro Shopping Center. This 145-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour health club, and free in-room WiFi. It's also close to Centro Comercial Aventura Plaza and Babilla Park.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.


The 145 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and minibars. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free newspapers, safes, and desks are also standard.

Property features

At NH Cali Royal, guests enjoy an outdoor pool, a 24-hour health club, and a spa tub. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for COP 60000 per vehicle one way. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a steam room, free WiFi in public areas, and 3 meeting rooms.

Room options

Standard Room (New Style)

Full 1 | Twin 2 | Sleeps 2

Superior Room

Full 1 | Twin 2 | Sleeps 2

Superior Room (New Style)

Full 1 | Twin 2 | Sleeps 2

Junior Suite

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 440 reviews