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Recent guest reviews

The restaurants were nice and the pool area was relaxing,

Family were impressed with room 200

Lobby was upgraded very modern.

I've been a customer for many, many years. I was pleasantly surprised too see how well the property has been kept.

Great stay..

Nice hotel, made better by an excellent staff. The front desk was outstanding, especially Rudolpho. The staff in each restaurant was great, especially a young lady whose name begins with M, big smile, maybe Marilyn? Then there was the bellhops, fantastic and friendly and helpful all the time, especially Lieda (spelling?). Even the security staff was wonderful. Nice job.

Beautiful hotel, garden, pool, facilities and luxurious room. Very impressed with everything. Great helpful service, also.

I was on the 7th floor (of 9). After unpacking and getting a good nights sleep, I went to take a shower in the morning and stepped in a huge puddle of water. Socks ruined. Next, I feel something dripping on my head/shoulder. It's the ceiling of the bathroom leaking water... The drip quickly became a stream as more people on floor 8 begin using their showers/toilets as they woke up. Gross. Huge inconvenience to start my vacation. I received a rather lackluster apology from the front desk. No discount was given. They just moved me across the hall and pretended nothing ever happened. I didn't expect that from a 4 star rated hotel... I'd struggle to give them 2 stars after my experience. Definitely won't be going back.

The property is very well kept. It is very large and comfortable and it has lots of options on site (several restaurants, coffee shop, casino). The staff were all incredibly nice and supportive. The location is great and safe and you can walk to a few places around. The spa, I found it to be a little small for the property size and it needs to have more staff taking care of little things like towels, its missing hooks to hang towels when you are in the steam room, also replenishing water cups and making sure the showers inside the steam room are connected. Overall, I was happy with my stay, the rooms were confortable and well kept.

the furniture and shag carpet is old and uncomfortable . Thermostat hanging off wall, weigh scales didn’t work, mini fridge did not keep beverages cold, doors between rooms difficult to close. Not acceptable for a business suite. Other inter-continental are not like this. Staff was friendly, lobby and pool area good. Service was good.

Great place to arrive and rest and close to all downtown sites

Hotel was booked as part of a scuba trip to Malpelo island. from the moment I talked to the booking agent I knew this was he hotel to stay in. Outstanding service from staff, ease of coordinating and pickup by Liveaboard shuttle, everything was great.

Overall, pleasant stay. Considering December is a busy time of year, we did not experience the hustle and bustle we've experienced at other hotels during the season.

Excellent service and very friendly staff. Had a great time and enjoyed the pool. I will Definitely come back on my next trip to Cali. You are close to Granda and el Peñón sectors which is very convenient since a lot of the social life happens there. The river walk in front of the hotel is also nice for jogging or walking. The food was excellent. Try the "cazuela del Pacífico" if you enjoy seafood.

Breakfast food could have had more variety, but still OK

Very good hotel. My room needed a mayor updated. Otherwise all very good.

Avenida Colombia No 2-72 Cali Valle del Cauca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in El Peñon, InterContinental Cali, an IHG Hotel is within a 5-minute walk of sights such as Merced Church and Religious Art Museum. This 4-star hotel has 295 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Relish the international cuisine at LA TABERNA, one of 5 onsite restaurants, or enjoy a drink at the bar. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Safes, phones, and desks are also standard.


Property features

At InterContinental Cali, an IHG Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 60000 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Suite, 1 King Bed (Master)

1 King Bed | Sleeps 3

Classic Room, 1 Queen Bed, Balcony

1 Queen Bed | Sleeps 2

Suite

1 Double Bed | Sleeps 2

Junior Suite, 1 Queen Bed

1 Queen Bed | Sleeps 3

Guest reviews for InterContinental Cali, an IHG Hotel

Everyone (12) Business (3) Couples (1) Family (6) Other (4)
4
Family with small children

The restaurants were nice and the pool area was relaxing,

By on Jul 11, 2022

Review comment responded on Jul 16, 2022

Thank you very much for your wonderful comments. It's really pleasant to know that you are a satisfied guest and do not doubt that we will continue making our best effort to have consistent quality and service standards We hope you will visit us again soon.

5
Family

Family were impressed with room 200

By on Jul 5, 2022

Review comment responded on Jul 5, 2022

We are so glad you had a good time in our Hotel. You are always welcome.

1
Everyone

By on Jun 22, 2022

4
Everyone

Lobby was upgraded very modern.

By on May 30, 2022

Review comment responded on Jun 13, 2022

Thank so much for your comments. You are always welcome.

5
Family with small children

I've been a customer for many, many years. I was pleasantly surprised too see how well the property has been kept.

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

It's more than a pleasure to hear you were very pleased to visit the InterContinental Cali... it's a privilege!. Thank you for those comments. We hope to welcome you back soon Mauricio Montoya B. General Manager

4
Friends

Great stay..

By , from Madrid on Feb 19, 2022

Review comment responded on Feb 23, 2022

I want to thank you for the time taken to write your comments about your last stay at the InterContinental Cali. They encourage us to continue exceeding the expectations you have on the quality of services we offer. We hope to be able to welcome you back again sometime soon. Mauricio Montoya B. General Manager

4
Everyone

By on Jan 24, 2022

5
Everyone

By on Dec 19, 2020

Review comment responded on Dec 23, 2020

Apreciado Cliente Gracias por su excelente valoración. Su satisfacción es nuestra prioridad porque deseamos poder brindarle siempre una cómoda y feliz estadía en cada visita a nuestra ciudad y hotel. Confiamos en que nos siga dando ese voto de confianza. Cordial saludo, Mauricio Montoya Gerente General

4
Family

Nice hotel, made better by an excellent staff. The front desk was outstanding, especially Rudolpho. The staff in each restaurant was great, especially a young lady whose name begins with M, big smile, maybe Marilyn? Then there was the bellhops, fantastic and friendly and helpful all the time, especially Lieda (spelling?). Even the security staff was wonderful. Nice job.

By , from Virgin Islands on Jan 7, 2020

Review comment responded on Jan 7, 2020

Dear Mr. JamesSchuck, Thank you for your excellent valuation and for letting us know that you had a great experience with us. I am delighted that you were so happy with your stay and specially for the attention received from our staff because they always make the best effort to exceed your expectations on every visit. You are always welcome and hope you will be back soon. Cordially Carlos G. Cabal General Manager

5
Everyone

Beautiful hotel, garden, pool, facilities and luxurious room. Very impressed with everything. Great helpful service, also.

By on Dec 18, 2019

Review comment responded on Dec 18, 2019

Dear guest, Thank you for taking the time to write your appreciation about our hotel and for letting us know that you are a satisfied guest since our hotel offers you, the comfort , facilities and good service you deserve from the moment you arrive in our city. We hope you will be back soon to continue enjoying our different facilities and services. Best regards, Carlos G. Cabal General Manager

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