Los ascensores nunca funcionaban las tarjetas se bloqueaban a diario, el desayuno no lo variaban, no habían botones personas que ayudaran con las maletas y 3 días antes de hacer check out nos levantaron super temprano que por q iban a quitar las carpetas y en pijamas tuvimos que sacar maletas y de todo y movernos a otra habitación 😡
Me gusta la vista al rio y a las montanas.
No hot water ! I asked to change room due to that. And then. The air conditioner didn’t work good. I asked to talk to the general manager of the hotel. Andres called my room said he is the manager of the hotel. I had never experienced such an attitude from hotel manager!!! Told me water is not hot for you and air con also not cold for you. Im sorry. The check out time is 12:00noon. What!?!? Can you believe that ??? What a shame andres ! You shouldn’t manage any hotel if you dont know how to talk to guests ! Staff is eating and making noise at breakfast area early in front of the guests with that manager ! This is terrible! Andres you dont know how to manage hotel you ruin the place. Go AWAY !!! Please dont go to that hotel unless this andres manage it ! This is the attention you’ll get with that kind of people! Shame on you hampton hilton!
I was there for work and didn’t have WIFI. No electricity
Very small rooms compare with local competitors. Issues with card and elevators not efficient Breakfast is good
The location is perfect! Is close to everything anyone might need. From dinning, shopping, pharmacy...just in case...
Nice hotel, perfectly situated. Clean, quiet, with a good Crepes and Waffles restaurant on the first floor. Free parking, good WiFi, small but good gym. Hot breakfast could be a little better but there's a good variety to choose from.
The hotel was well staffed, clen, quite, and the staff spoke English which for me was great help. The location is great lots of cool stuff and areas to walk run and enjoy. Cali in general was the best.
El Gato Del Rio is a short stroll from Hampton by Hilton Cali, Colombia, and other popular attractions like Cali Zoo are within a mile (2 km). This 105-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and free self parking. It's connected to the convention center in central Cali and also close to La Ermita Church and Pacific Mall.
Free buffet breakfast is offered each morning. This hotel is home to a restaurant and a bar/lounge.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, coffee makers, and free local calls are other standard amenities.
At Hampton by Hilton Cali, Colombia, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Los ascensores nunca funcionaban las tarjetas se bloqueaban a diario, el desayuno no lo variaban, no habían botones personas que ayudaran con las maletas y 3 días antes de hacer check out nos levantaron super temprano que por q iban a quitar las carpetas y en pijamas tuvimos que sacar maletas y de todo y movernos a otra habitación 😡
Me gusta la vista al rio y a las montanas.
Estimada Sra Lucy, reciba un cordial saludo Gracias por tomarse el tiempo de compartir la opinión de su estancia en Hampton by Hilton Cali. Estamos encantados de que disfruten de las comodidades del hotel. Valoramos su opinión; compartiremos sus comentarios con nuestro equipo y la Gerencia General. Esperamos que tenga la oportunidad de volver y disfrutar de Hampton by Hilton Cali en el futuro. Cordialmente Andrés Vallejo – Gerente General
No hot water ! I asked to change room due to that. And then. The air conditioner didn’t work good. I asked to talk to the general manager of the hotel. Andres called my room said he is the manager of the hotel. I had never experienced such an attitude from hotel manager!!! Told me water is not hot for you and air con also not cold for you. Im sorry. The check out time is 12:00noon. What!?!? Can you believe that ??? What a shame andres ! You shouldn’t manage any hotel if you dont know how to talk to guests ! Staff is eating and making noise at breakfast area early in front of the guests with that manager ! This is terrible! Andres you dont know how to manage hotel you ruin the place. Go AWAY !!! Please dont go to that hotel unless this andres manage it ! This is the attention you’ll get with that kind of people! Shame on you hampton hilton!
Dear Sir, Thank you for taking the time to share the opinion of your stay at Hampton by Hilton Cali. We value your opinion about our general manager and the features of the Hotel; we will share your comments with our country manager, to take the appropriate measures seeking to improve every day. Cordially - Management
I was there for work and didn’t have WIFI. No electricity
Dear Guest I offer my deepest apologies for the situation that experienced on your arrival last night, we had a power cut that affected all our operations per one hour. We know that these types of situations generate discomfort in our guests. I appreciate all your understanding.
Estimado Huésped Agradecemos la puntuación sobre su más reciente estadía. Cordialmente Jorge Puentes General Manager
Thanks for staying with us. We appreciate your feedback!
Very small rooms compare with local competitors. Issues with card and elevators not efficient Breakfast is good
It is a pleasure to hear the voice of our guests through the satisfaction survey, we thank you for the sincere feedback related to the stay experience
The location is perfect! Is close to everything anyone might need. From dinning, shopping, pharmacy...just in case...
It is a pleasure to hear the voice of our guests through the satisfaction survey, we thank you for your feedback related to the stay experience
Nice hotel, perfectly situated. Clean, quiet, with a good Crepes and Waffles restaurant on the first floor. Free parking, good WiFi, small but good gym. Hot breakfast could be a little better but there's a good variety to choose from.
The hotel was well staffed, clen, quite, and the staff spoke English which for me was great help. The location is great lots of cool stuff and areas to walk run and enjoy. Cali in general was the best.
Estimado Sr Sandoval, reciba un cordial saludo Gracias por tomarse el tiempo de compartir la opinión de su estancia en Hampton by Hilton Cali. Estamos al tanto de su experiencia en el hotel; compartiremos sus comentarios con nuestro equipo y la Gerencia General, para tomar las medidas necesarias. Esperamos que tenga la oportunidad de volver y disfrutar de Hampton by Hilton Cali en el futuro. Cordialmente Andrés Vallejo – Gerente General