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Recent guest reviews

Los ascensores nunca funcionaban las tarjetas se bloqueaban a diario, el desayuno no lo variaban, no habían botones personas que ayudaran con las maletas y 3 días antes de hacer check out nos levantaron super temprano que por q iban a quitar las carpetas y en pijamas tuvimos que sacar maletas y de todo y movernos a otra habitación 😡

Me gusta la vista al rio y a las montanas.

No hot water ! I asked to change room due to that. And then. The air conditioner didn’t work good. I asked to talk to the general manager of the hotel. Andres called my room said he is the manager of the hotel. I had never experienced such an attitude from hotel manager!!! Told me water is not hot for you and air con also not cold for you. Im sorry. The check out time is 12:00noon. What!?!? Can you believe that ??? What a shame andres ! You shouldn’t manage any hotel if you dont know how to talk to guests ! Staff is eating and making noise at breakfast area early in front of the guests with that manager ! This is terrible! Andres you dont know how to manage hotel you ruin the place. Go AWAY !!! Please dont go to that hotel unless this andres manage it ! This is the attention you’ll get with that kind of people! Shame on you hampton hilton!

I was there for work and didn’t have WIFI. No electricity

Very small rooms compare with local competitors. Issues with card and elevators not efficient Breakfast is good

The location is perfect! Is close to everything anyone might need. From dinning, shopping, pharmacy...just in case...

Nice hotel, perfectly situated. Clean, quiet, with a good Crepes and Waffles restaurant on the first floor. Free parking, good WiFi, small but good gym. Hot breakfast could be a little better but there's a good variety to choose from.

The hotel was well staffed, clen, quite, and the staff spoke English which for me was great help. The location is great lots of cool stuff and areas to walk run and enjoy. Cali in general was the best.

Avenida Colombia 1a Oeste - 35 Cali

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

El Gato Del Rio is a short stroll from Hampton by Hilton Cali, Colombia, and other popular attractions like Cali Zoo are within a mile (2 km). This 105-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and free self parking. It's connected to the convention center in central Cali and also close to La Ermita Church and Pacific Mall.


Dining

Free buffet breakfast is offered each morning. This hotel is home to a restaurant and a bar/lounge.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, coffee makers, and free local calls are other standard amenities.


Property features

At Hampton by Hilton Cali, Colombia, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hampton by Hilton Cali, Colombia

Everyone (2) Couples (2) Family (5)
1
Family

Los ascensores nunca funcionaban las tarjetas se bloqueaban a diario, el desayuno no lo variaban, no habían botones personas que ayudaran con las maletas y 3 días antes de hacer check out nos levantaron super temprano que por q iban a quitar las carpetas y en pijamas tuvimos que sacar maletas y de todo y movernos a otra habitación 😡

By on Jan 8, 2023

Review comment responded on Jan 10, 2023

Estimado Sr Sandoval, reciba un cordial saludo Gracias por tomarse el tiempo de compartir la opinión de su estancia en Hampton by Hilton Cali. Estamos al tanto de su experiencia en el hotel; compartiremos sus comentarios con nuestro equipo y la Gerencia General, para tomar las medidas necesarias. Esperamos que tenga la oportunidad de volver y disfrutar de Hampton by Hilton Cali en el futuro. Cordialmente Andrés Vallejo – Gerente General

4
Family

Me gusta la vista al rio y a las montanas.

By on May 23, 2022

Review comment responded on Jun 10, 2022

Estimada Sra Lucy, reciba un cordial saludo Gracias por tomarse el tiempo de compartir la opinión de su estancia en Hampton by Hilton Cali. Estamos encantados de que disfruten de las comodidades del hotel. Valoramos su opinión; compartiremos sus comentarios con nuestro equipo y la Gerencia General. Esperamos que tenga la oportunidad de volver y disfrutar de Hampton by Hilton Cali en el futuro. Cordialmente Andrés Vallejo – Gerente General

1
Business Business

No hot water ! I asked to change room due to that. And then. The air conditioner didn’t work good. I asked to talk to the general manager of the hotel. Andres called my room said he is the manager of the hotel. I had never experienced such an attitude from hotel manager!!! Told me water is not hot for you and air con also not cold for you. Im sorry. The check out time is 12:00noon. What!?!? Can you believe that ??? What a shame andres ! You shouldn’t manage any hotel if you dont know how to talk to guests ! Staff is eating and making noise at breakfast area early in front of the guests with that manager ! This is terrible! Andres you dont know how to manage hotel you ruin the place. Go AWAY !!! Please dont go to that hotel unless this andres manage it ! This is the attention you’ll get with that kind of people! Shame on you hampton hilton!

By on May 13, 2022

Review comment responded on May 13, 2022

Dear Sir, Thank you for taking the time to share the opinion of your stay at Hampton by Hilton Cali. We value your opinion about our general manager and the features of the Hotel; we will share your comments with our country manager, to take the appropriate measures seeking to improve every day. Cordially - Management

1
Business Business

I was there for work and didn’t have WIFI. No electricity

By on Mar 30, 2021

Review comment responded on Mar 31, 2021

Dear Guest I offer my deepest apologies for the situation that experienced on your arrival last night, we had a power cut that affected all our operations per one hour. We know that these types of situations generate discomfort in our guests. I appreciate all your understanding.

5
Everyone

By on Apr 4, 2020

Review comment responded on Apr 6, 2020

Estimado Huésped Agradecemos la puntuación sobre su más reciente estadía. Cordialmente Jorge Puentes General Manager

4
Everyone

By on Nov 29, 2019

Review comment responded on Nov 30, 2019

Thanks for staying with us. We appreciate your feedback!

2
Partner Couples Business Business

Very small rooms compare with local competitors. Issues with card and elevators not efficient Breakfast is good

By on Oct 6, 2019

Review comment responded on Oct 7, 2019

It is a pleasure to hear the voice of our guests through the satisfaction survey, we thank you for the sincere feedback related to the stay experience

5
Partner Couples Family

The location is perfect! Is close to everything anyone might need. From dinning, shopping, pharmacy...just in case...

By on Oct 6, 2019

Review comment responded on Oct 7, 2019

It is a pleasure to hear the voice of our guests through the satisfaction survey, we thank you for your feedback related to the stay experience

5

great family trip

Family

Nice hotel, perfectly situated. Clean, quiet, with a good Crepes and Waffles restaurant on the first floor. Free parking, good WiFi, small but good gym. Hot breakfast could be a little better but there's a good variety to choose from.

By on Apr 14, 2015

5

great place and people

Family

The hotel was well staffed, clen, quite, and the staff spoke English which for me was great help. The location is great lots of cool stuff and areas to walk run and enjoy. Cali in general was the best.

By on Aug 18, 2014

Hampton by Hilton Cali, Colombia

Avenida Colombia 1a Oeste - 35, Cali, 760045
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