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City Express Plus Cali

3.0 out of 5.0

Recent guest reviews

I just had a terrible experience at this hotel. I had booked a room for one night at and when I arrived at the hotel at 8 pm they had simply CANCELLED my reservation. The hotel was overbooked and they simply let me standing with no room after having flown into the city in the morning and having worked all day. The manager was helpless and I spent 2 hours trying to find another hotel while i saw a lot of people still checking in. They finally sent me to a 2 star hotel where I could not stay. Room with no window, smelly room,small bed, impossible. The clerk from this hotel helped me find a 3 star hotel where I am now,.I simply think what they did was OUTRAGEOUS. I am a foreigner in this country and was let standing there with no room and not a similar option as the ciry is full.Horrible experience, horrible staff and what was supposed to be a calm evening turn into a nightmare.

This is an excellent low budget hotel , with nice rooms and installations , very well located mainly for business purposes , the room is rather small but with all necessary comfortable issues . Had a free-breakfast every morning, which was acceptable and enough to start the day . Convenient free parking . Nice fitness room .

Cali Columbia was beautiful. The food was amazing the people amazing the sites were unbelievable . Can't wait to come back for ladies trip. Mountain tool was beautiful breathtaking picture perfect I love Columbia

Location is excellent as it is near Chipichape Shopping Center. The rooms are very basic, but clean. No closets. The first night I was on the first floor very close to the cafeteria area. There was a staff meeting held during the night and I could hear all the meeting. Needless to say I could hardly sleep. The beds were very hard. I would not stay there again. Breakfast was OK.

This hotel is located within walking distance of Centro Comercial Chipichape and Homecenter. It has 2 levels of parking located in the basement floors. The rooms are very large and isolated from the outside street noise. There is a free coffee machine on the reception floor. Highly recommended. The price was also affordable.

This hotel is very good. Good option for English speaking travellers. Clean and neat. Also they have maintained high quality in each section. Value for money. Overall environment is good. Two supermarkets are both the sides of the hotel. Good restaurants are on walking distance.

A very nice hotel, and I would recommend it to anybody. Reception Staff and security staff are amazing and very helpful. The hotel is two blocks away from the two Mall's, restaurants, parks and landmarks. In the morning you can enjoy a nice breakfast and a free coffee machine. Hotel room #619 was not fitted with a fridge, and had black out curtains. The WiFi was great-thru out the hotel.

This was my third time staying at this hotel, I am happy with the accommodations, BUT, someone broke our side mirror of the Car and when we complained they told me that they can't do anything about it. The repair cost me as much as my stay at the hotel for 3 nights. Sweet and Sours experience.

We went to City Express to get a room and were quoted a price of 276,000 COP. I could of stayed at the Spiwak for cheaper than that and had the Spiwak has a swimming pool, etc. Instead we went to the Stancia and paid 147,000 COP and had a wonderful experience. I will never step in a City Express again. Receptionist was no help when asked for a different hotel to stay at while the other hotels in Cali will help you and get you a taxi if need be.

Every time I travel to Cali I've stayed at this hotel and I always come back saying it's the perfect hotel... Not only because it has nice rooms, but the great service the hotel staff gives you it's worth it... It's a great hotel at a great price.... Location, Service and amenities.... What else can you ask for....

Calle 35N No. 6N-06 Residencial Cali Valle del Cauca

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

City Express Plus Cali places you next to Chipichape Shopping Center and a short stroll from other popular sights like La Pasarela Shopping Center. This 3-star hotel welcomes guests with 127 rooms and conveniences like free in-room WiFi, free self parking, and a fitness center. It's in central Cali and also close to La Flora Park and Cali Tower.


Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.


The 127 rooms are air-conditioned and have an array of amenities, including safes, phones, and desks. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet.

Property features

At City Express Plus Cali, guests have access to a fitness center, free WiFi in public areas, and a meeting room. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Superior Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 132 reviews