Holiday Inn Express Cleveland Northwest by IHG

2.5 star property
Hotel with free breakfast, near Cleveland State Community College

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Photo gallery for Holiday Inn Express Cleveland Northwest by IHG

Exterior
Free buffet breakfast
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4355 Holiday Inn Express Way, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪1 min drive‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Place, Lee University
    ‪5 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Cleveland

Holiday Inn Express Cleveland Northwest by IHG places you within 2 miles (3 km) of popular sights like Cleveland State Community College and Bradley Square Mall. This 88-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cleveland Towne Center - 9 min walk - 0.5 miles
  • Cleveland State Community College - 1 min drive - 1.1 miles
  • Bradley Square Mall - 2 min drive - 1.7 miles
  • Lee University - 5 min drive - 4.5 miles
  • North Cleveland Church of God - 8 min drive - 5.1 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Yoki Buffet - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Holiday Inn Express Cleveland Northwest by IHG

Hotel with free breakfast, near Cleveland State Community College
Guests of Holiday Inn Express Cleveland Northwest by IHG enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 20 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express Cleveland Northwest by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Cleveland Northwest by IHG?

Holiday Inn Express Cleveland Northwest by IHG provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see around Holiday Inn Express Cleveland Northwest by IHG?

This hotel is located in Cleveland within a short 14-minute walk of Cleveland Towne Center. You'll also find Bradley Square Mall and Tinsley Park within a short drive.

Will I be able to park at Holiday Inn Express Cleveland Northwest by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Cleveland Northwest by IHG include a casino?

No, Holiday Inn Express Cleveland Northwest by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Cleveland Northwest by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Holiday Inn Express Cleveland Northwest by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Does Holiday Inn Express Cleveland Northwest by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Cleveland Northwest by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Cleveland Northwest by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express Cleveland Northwest by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Cleveland Northwest by IHG.

Are there connecting rooms at Holiday Inn Express Cleveland Northwest by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Express Cleveland Northwest by IHG?

The closest major airport to Holiday Inn Express Cleveland Northwest by IHG is Chattanooga Metropolitan Airport (CHA), which is 25.3 mi away (29 minutes by car).

Are there rooms with balconies at Holiday Inn Express Cleveland Northwest by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Cleveland Northwest by IHG.

Holiday Inn Express Cleveland Northwest by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 363 out of 518 reviews
Rating 8 - Good. 99 out of 518 reviews
Rating 6 - Okay. 27 out of 518 reviews
Rating 4 - Poor. 11 out of 518 reviews
Rating 2 - Terrible. 18 out of 518 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Everything is very modern. Breakfast was great.
Stayed 2 nights in Aug 2025

8/10 Good

Noll

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Mosheim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

April

Traveled with family
Disliked: Staff & service, room comfort

ADA compliance nightmare!!

I am completely disappointed Ted with this hotel! We booked a handicap accessible room months before the actual trip. When we arrived, they had given all the handicap rooms away, put us on the top floor, when we had requested a room close to the elevators, and made no effort to help fix the problem. I use a walker and my daughter has a broken foot. We could not use the shower in a normal room because we can’t stand in the bathtub. The hotel’s solution, only because my other daughter demanded a shower chair, was to give us a metal folding chair to sit inside the tub. We literally took our lives into our hands just to get a shower! I’m furious with this booking and hotel management!!! I will never stay there again!
Stayed 2 nights in Jul 2025

8/10 Good

wilbur

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

6/10 Okay

Letricia, Metairie

Traveled with group, Traveled with family
Liked: Cleanliness
I was very unhappy about being shown a hot tub in the marketing when I booked it but we get there and they say there is no hot tub. We have that at a different location.
Stayed 2 nights in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to I-75.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Marvel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Asialia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff!!
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities

2 OVERCHARGES NOT APPLICABLE TO MY STAY!

I am highly frustrated and perturbed!!! You tried to charge me 2 additonal charges. One for approximately $825.00 and one for approximately $137.00 to my Discover card! I only was booked for 2 nights. The 13th and 14th of June. I want this handeled IMMEDIATLEY!!!!!! You can reach me at 404-966-1308 or kakutcher3014@gmail.com. I expect an immediate response.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for baseball ⚾ this location worked well for us.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
The hotel was above average in every area
Stayed 4 nights in May 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Carey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Standard hotel buffet breakfast.
Stayed 1 night in May 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in lady was extremely helpful, courteous and friendly.
Stayed 1 night in May 2025