Convenient transportation to Calgary airport.
Long line at check-in; AC blowing to the bed, affecting sleep. Terrible experience
Nice big walk in shower
Friendly Staff, Clean room and close to the airport
Decline comment
The staff went over and above to help me with a personal issue.
Proximity to airport a plus, BUT when I checked in there seemed to be some confusion if someone was already in my assigned room and asked to wait in lobby as the front desk had to send someone up to ensure it wasn't occupied!! Very ODD and when I was allowed to enter my room, felt like someone had just left....unsettling to say the least. Also, shower floor in bad need of cleaning....showered with my shoes on the next morning! Won't stay again.
Everything was great
I like property it
Comfy bed, helpful staff, free parking and airport shuttle
Fast check in, clean room, close to airport.
Convenient transportation to Calgary airport.
Long line at check-in; AC blowing to the bed, affecting sleep. Terrible experience
Dear Xiangqun, It is upsetting to hear about your experience. Guest feedback is our main catalyst for effective change, so rest assured that we will reflect and seize all opportunities to improve our accommodations and service. We try our best to check in everybody as quickly as possible but sometimes it does happen that guests checks in all at the same time. We apologize if you had to wait. The A/C's flap can be adjusted so it is not facing the bed. We have people available 24/7 at the front desk who can assist you. Thank you for your time. Safe travels!
Thank you for the awesome feedback, Hui. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!
Thank you for taking the time to share your wonderful feedback, Niki. It is a pleasure to be your choice of hotel and looking forward to better serving you in the future. Cheers!
Thank you for the excellent feedback, Anna. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!
Thank you for your excellent feedback, Dylan. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!
Thank you for your excellent feedback, Christopher. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!
Nice big walk in shower
Thank you for your excellent feedback, Melissa. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us and liked the shower. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!
Friendly Staff, Clean room and close to the airport
Thank you for your excellent feedback. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!
Decline comment
Thank you for the awesome feedback, Norris. It is a pleasure to be your choice of hotel and we are delighted that the location worked perfect for you. Looking forward to your next visit to Calgary. Cheers!