The Oasis Hotel Pyramids4.0 out of 5.0
This hotel is most popular for:
Recent guest reviews
We travel to Cairo very frequently, mainly for Business, but this time we made a combination with our Daughter, to do some sightseeing and also attend our business in Sadat City, for which reason we chose this Hotel. Our Experience with the Management, Public Relation and Restaurant Staff was EXCELLENT with very exclusive attention to our needs and desires, for which we are very Thankful. However, the Hotel as such does need and URGENT renovation, and is definitely not up to the standards of a 4 star Hotel !!!
This hotel was not a four star hotel. It was run down and unkempt looking. In our room the blanket, bedspread and carpet smelled musty and damp and the lamps and table were covered in dust. The staff either could not understand English or were lazy or would not follow up on simple requests. Eg. When four of us were escorted to a table together we had to ask them several times on different occassions to set the table for four people but often we had to go looking for silver ware and napkins and set it ourselves. We did complain to the manager and he would do it himself but it would happen again and again. On the last day of our stay there was a rain storm. The hotel ceiling leaked badly and the bathrooms and reception area were flooded. The toilets were closed off to the guests and we all huddled in one area in reception and waited to leave the hotel. On the positive side, the hotel has lovely gardens and is near the Pyramids. In my opinion, this hotel should be downgraded to a two star hotel and the staff should be trained to cater to tourists. We did not have a good experience with this hotel.
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 557 reviews